Haley Schachter & Aisling Ryan M.D. Candidate, Class of 2022 University of Massachusetts Medical School
Outer Cape Health Services’ Community Navigator Program
Cape Cod, MA
Outer Cape Health Services Navigator Program (OCHS-NP) is a community health work (CHW) program that addresses clients’ rural-associated social determinants of health (SDOH) and facilitates client self-sufficiency. Through quantitative analyses and interviews with Navigators and staff, this webinar will illustrate the OCHS-NP impact on the Outer Cape residential community and their swift adoption of new care delivery models to manage unprecedented need during the COVID-19 pandemic. Further, this webinar will present an ongoing quality improvement study focused on developing a community-specific SDOH needs assessment, rooted on current systematic literature reviews, navigator feedback, and community-specific needs.