Join us as we explore incivility in nursing and how it interacts with education, employment, burnout, safety and patient outcomes.
At the end of the presentation participants will be able to:
- Identify the incivility in nursing education and practice environments
- Discuss the incidence of incivility in nursing education and in the workplace
- Discuss the impact of incivility on employee absenteeism, turnover, and burnout rates; effects on communication, voice, and bystander effect; and patient safety/quality outcomes
- Identify interventions and resources to manage incivility and find your voice