KickStart Alliance is hosting a bi-weekly series of topical 30-minute coffee chats. At each session, we pose a specific topic with a few questions and invite you to weigh in with your peers. This is a great way to gather new insights and practical tools while we all shelter in place.
Register for the series or sign up for just one.
Interested to learn about the state of customer onboarding? Here’s your chance to compare what you are doing to the industry results and to best practices from the 2020 Customer Onboarding Report.
June 3: 10:30 – 11 am PT: 2020 Customer Onboarding Report, moderated by Donna Weber, our customer-onboarding guru
Are your marketing messages REAL? What are you doing to ensure your marketing messages are Relevant, Empathetic, Authentic, and Legitimate? I don’t know about you, but over the past 10 weeks my inbox has been littered with many tone-deaf messages out of touch with the current times. Let’s share some messaging best practices.
June 17: 10:30 – 11 am PT: How are You Keeping Your Marketing Messages REAL?, moderated by Mike Gospe, author of The Marketing High Ground
Conducting a professional interview with your customers takes practice. Knowing how to do this during the COVID-19 pandemic requires even more care. Share ideas and best practices for interviewing your customers today so you can discover how to provide even more value to them during this difficult time.
July 1: 10:30 – 11 am PT: Crafting an Interview Guide for REAL Customer Feedback Conversations, moderated by Karyn Holl, our Voice-of-the-Customer expert