The Covid-19 crisis has thrust remote leadership firmly into the spotlight as one of the most important issues in human leadership today. Even prior to the phenomenon of millions of staff being sent to work remotely in response to the pandemic many organisations were trending towards higher proportions of remote employees. This is likely to be a key issue for the foreseeable future as many organisations have resolved to have higher levels of off-site staff and therefore need to manage them in such a way that their productivity and well being is optimised – this is part of the "new normal".
But, as we all know, leading a workforce which is not in the same office as you are is a challenge. Leadership programs deal extensively with how best to engage, motivate and develop staff but there is a significant gap in knowledge on how to lead staff through the telephone or video. SACS regularly reviews the literature from the world of research on how best to manage distributed workforces and we have advised a range of organisations on this important issue.