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Communication Essentials - 5 Skills that Elevate Relationships in Your Center

Everyone communicates differently. And when it comes to healthcare, communication skills are essential for quality, safety and service. Communication is more than your words. In this webinar you will learn the five most essential communication skills needed to elevate relationships with both patients and co-workers. Have you ever said or written something that was misinterpreted? Most of us have. And it can damage relationships as well as your reputation. Culture Catalyst, Kristin Baird will give you tools to communicate more effectively. And best of all, you can begin using immediately.
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Objectives:
• Examine the essential elements of communication
• Evaluate your own communication style
• Explore tools to become a more effective communicator

Mar 22, 2023 12:00 PM in Eastern Time (US and Canada)