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Ninety L&D Circle - Cultivating a customer first mindset

Join your peers and experts from Ninety for this session in a small group conversation. This is a recurring group coming together to discuss the big topics surrounding innovation.

This time, we invite L&D and Training specialists from the insurance industry for a discussion about cultivating a customer first mindset

Some of the questions that we propose to discuss include:

- What does a customer first mindset really mean?
- How might we take ‘customer-centricity’ beyond being a buzzword, to something employees actively participate in

This session will be hosted by Emily Gardner, Training Specialist at Ninety who has trained hundreds of insurance professionals from multinational insurance firms.

Please bring your whole self to this meeting. We'll ask you to turn your video on and be active in the conversation. This event is not a webinar. It's a peer discussion to share and learn together.

This event is for L&D and Training professionals from insurance companies only.
View other upcoming insurance innovation events at http://ninety.com.

May 6, 2021 05:00 PM in London