Communicating with tact, diplomacy, and professionalism profoundly impacts your ability to influence and negotiate with others. Diplomacy builds rapport on both personal and professional levels and increases your stature in the eyes of the listener. Expanding your communication skills will put you on the fast track to success.
Using a process known as Push/Pull Communication this course will give you the power to strategically plan your communication and to be a highly effective communicator. Push/Pull Communication will give you the tools you need to send messages that are clear and impactful and to better understand what other people are trying to say.
• How to push and when to pull when it comes to communication
• Strategically planning communication to increase clarity and influence
• Recognizing and responding to the major communication styles
• The 3 most important tools in every communication situation