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Effective Collection Strategies
TOPICS TO BE COVERED:
1. The Need for a Collection Strategy
2. Developing an Effective Collection Strategy
3. Customer Profiling
4. Effective Collection Techniques
5. Handling Collection Calls
6. Collection Approaches
7. Video Examples of Effective calls
8. Role Playing Exercise – Making Collection Calls
9. Types of Collection Letters
10. Examples of Bad Collection Letters
11. Examples of Good Collection Letters
12. Writing Exercise- Collection Letters
13. Traits of an Effective Debt Collector

SEMINAR FEE:
MEMBER - P2,000 or $40
Non-member - P3,000 or $60
* Group rate discounts available *

Dec 7, 2022 03:00 PM in Singapore

Registration is closed.