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From Lip Service to Leadership – developing listening as a key communication capability
Listening is more important than ever in the post Covid world. This webinar provides the lessons and an update on global good practice from the IABC Foundation’s Listening Project team as they prepare to launch and involve the IABC membership in its first global listening survey.

The session will include opportunities to discuss good practice and access the latest reports, tools and stories on effective listening from the Project.

Speaker’s details:
• Howard Krais, Head of Communication at Johnson Matthey
• Mike Pounsford, Founder of Couravel
• Dr. Kevin Ruck, Co-founder of PR Academy

Howard and Mike are both Past Presidents of the UK Chapter of IABC

Aug 26, 2020 11:00 AM in Central Time (US and Canada)

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