When discussing relationship building or disagreements, many language teachers and coursebooks tend to stop short at offering useful functional language that might be used in such settings. What they do not address however is the communication skills needed to navigate these situations. How do we break the ice when meeting someone? How do we build trust? What is our communication style? What does it mean to be a good listener? How do we deal with conflict? These communication skills are part of the employability/life skills essential to the global workplace. If we were to train our learners to communicate in English, we need to also be training them to become effective communicators. This session explores practical ways in which we can help work on their communication skills.
Please note that we will be welcoming in participants 15 minutes before the official start of the session to give everyone an opportunity to have a relaxed social before we start developing our interpersonal skills for successful international communication!