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Communicating with customers: Pricing (Part 1 of 2)
Practice with colleagues before you’re caught not knowing what to say to a customer. How do you respond when someone says “I could buy new for that price.” or “That’s too expensive. How can it be done cheaper?” or a designer asks for a discount. This is not a conversation about what to answer, as pricing is determined by each business, but how to answer to portray confidence in your pricing.

Jan 26, 2021 01:00 PM in Eastern Time (US and Canada)

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