To provide a deeper understanding of Processes and how they can be used to realize continuous improvement in an organization
To enable the determination of factors that affect the performance of processes in attendee’s organization
The basics of processes
What makes up a process (components)
Factors affecting process performance
Process objectives and how to measure them
How Process Improvement affects continuous improvement in the organization
Overview of the Process: the SIPOC Diagram
Process Establishment: How do we know it is complete? Use of the PAD
Process Method: How do we know it is the right one?
Process Auditing: Use of the simple and easy PAD tool that lets us know what to look for during an audit
Approaches to improvement
Treatment of improvement actions
Measures of Process Performance
Regular Evaluation of Process Performance
Payment for this webinar can be made through Paypal, Credit card, or Bank Transfer. Our accounting will send you a statement of account upon receipt of your registration form.
Upon receipt of payment, the webinar link will be sent to the email address you indicated in the registration form.