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Difficult Client Conversations: Practical Tips & Advice for New Lawyers
Join Reach Canada for a panel discussion on practical tips and advice for new lawyers on speaking to clients with special circumstances, including clients with disabilities. The discussion will identify strategies for managing difficult client conversations (such as conversations where clients may have difficulty expressing themselves due to a visible or invisible disability).

The discussion will draw on practical tips and experience from Breanna Pizzuto, founder of Talk Tools Training, as well as advice from senior practitioners Peter Engelmann (Goldblatt Partners LLP) and Frank McNally (McNally Gervan Lawyers LLP).

Following the session, break-out rooms will be organized to facilitate informal networking and discussions to share experiences, tips, and advice for new lawyers.

This session has been accredited by the Law Society of Ontario for 1.5 hours of Professionalism Content.

Registration for this event is free, however please consider making a contribution to Reach to support future educational seminars for new lawyers and access to justice for people with disabilities. Visit to make a contribution. A charitable receipt will be provided for all contributions of $20 or greater. This Legal Information Seminar is made possible with support from the Ottawa Community Foundation.

Feb 1, 2021 05:00 PM in Eastern Time (US and Canada)

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