With cases of COVID skyrocketing, health care workers, patients, families, and communities are bracing for a difficult fall. What can patient- and family-centered care principles offer as an approach to heal divisions and rebuild partnerships? How can respect and dignity for all, useful affirming information sharing, and support for meaningful participation and collaboration help us be resilient at this time?
How have both organizations and individuals including health care leaders and patient family advisors navigated through the disappointment, frustration, and risks the rise in COVID case has exacerbated? Do you have a story of partnership or a hopeful practice or message to share with your colleagues? In what ways have you taken care of your own needs in order to better serve or support others? What have you done to help communicate trustworthy and factual information to the broader community and networks to help reduce the spread of the virus. Have you seen an effective way to connect with those who may have mistrust of the healthcare industry?
These informal conversations are participatory in nature, building on the experience and strengths of those who join the call. We do not do a presentation but rather let the discussion be guided by what the participants want to learn more about through the sharing of our collective experiences. Come join the conversation to learn from others and to share your successes and challenges. Mary Minniti, Senior Policy and Program Specialist will facilitate this discussion.