The global pandemic is calling on all leaders to demonstrate resilience, agility and creativity in their response to new ways of working, problem solution and collaborative decision making. The World Economic Forum predicts that creative thinking will be the second most important skill for leaders in 2025. This session will introduce you to the concept of lateral thinking, and provide you with a structured and deliberate approach to creative thinking. It will also provide a framework for dealing with unanticipated events, an essential skill in a world of rapid change. It is ideal for leaders who need to respond quickly and creatively to the increasing demands of businesses, customers and competitors. You will leave with both a tool and a framework to guide you through a quagmire of change.