This is a free class to all interested in training your communication centers with us! Whether you are an aftermarket shop, or a group of dealerships, how we train our people to handle calls is a critical piece to client satisfaction, customer retention, & most importantly employee retention.
In this class:
Sally will cover all the details of how to get your communication center up an going with:
How to answer calls professionally
How to keep control of the conversation giving our clients great direction.
Setting proper expectations.
Creating your Script for all calls in service.
4 hours of live 0nline training.
A subsciption to Fixed Ops University for 14 telephone skills classes.
Sally's team of professional communication experts will help you get your current staff turning rings into chachings! Don't miss this class, as we only offer it twice a year!
Click Here to Register or Email us directly if you would like to get your team going right away. firstname.lastname@example.org