Zoom Logo

WEBINAR: SHAPING THE FUTURE IN THE DIGITAL AGE: FINANCIAL SERVICES OUTLOOK - Shared screen with speaker view
Hao Tran, Vietcetera
01:04:47
Hi everyone! Thanks for joining today. We’re going to get started in 3 minutes. Thanks for your patience.
Nguyen Cao Van
01:07:01
Hi Mr. Wayne Beasant.
Nguyen Cao Van
01:07:04
Hi Hoa tran
Virtue Vietnam - Alan Phua
01:07:29
Hi everyone, happy to attebding this event today
BachNguyenXuan
01:11:28
Just follow you on LinkedIn this morning Wayne. Thanks for tuning in
Phương Lê
01:50:09
next time, I hope there will be an interpreter on Zoom room event
Admin
01:54:00
If you have any questions for our panelists, please feel free to drop it in the chat box <3
Tyler Do
02:02:15
The future of fintech in VN is definitely very promising. However, customers in VN are facing challenges currently already solved in developed countries. For example, e payment is really a peace of mind in a sense that when disputes happened for unauthorized transactions, financial institutions are so easy to deal with/walk clients through the process to resolve the issue. In VN, there are still so many footnotes regarding clients having to be responsible for certain fraud risks making it more of a roller coaster ride than convenience at the moment. What do you think and how when do you think this issue can be approached so customers can start open up to fintech transformation?
Quentin Frécon
02:13:56
Any inputs on How financial institution can or should include Diversity, Equity and Inclusion in their customer-centric design process, value proposition and other? And how those institution can support its private clients (SMEs, etc.) in this process ?
J Cathcart
02:15:48
Is there anything to learnt from China where the adoption of digital payments and digital commerce has been great even in the non-modern trade, B2B, and rural areas?
Nguyen Cao Van
02:23:05
Tks and Good bye