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Adding EBT to Your Farm-Direct Outlet - Shared screen with speaker view
Jenna Fahle, Ecology Center
11:31
Checking in with attendees: Can you see and hear us?
Jenna Fahle, Ecology Center
13:44
Thank you! Welcome all, we’ll get started in a few minutes
Jenna Fahle, Ecology Center
16:11
Thanks Fallon for sticking with our pre-webinar chat! Welcome
Jenna Fahle, Ecology Center
17:03
Welcome Megan!
Jenna Fahle, Ecology Center
19:09
Hi Lulu, welcome!
Dana AlHaddad@weho.org
20:56
Hi! I am Dana AlHaddad, i am the market manager for the City of West Hollywood CFM. I am in the process of adding EBT to my market.
Liv Froehlich
21:32
Liv Froehlich, FairShare CSA Coalition (Madison,WI), we process EBT for CSA farms in our coalition via manual vouchers.
Ana Salcido
21:43
Ana Victoria Salcido, MendoLake Food Hub - a Project of NCO. Based in Mendocio, CA. Originally a Wholesale Distributor, turned home delivery in March. As a project of NCO, we also have delivered thousands of Produce boxes at no cost around the county since March.
Kate Anstreicher
22:13
Kate Anstreicher, Glynwood Center for Regional Food and Farming (NY), EBT on site and at a remote farm stand
Dana AlHaddad@weho.org
27:21
We have decided to add it and have been approved by the state. I am about to obtain the POS device and purchase wooden tokens.
Jenna Fahle, Ecology Center
27:31
Wooohooo congrats Dana!
Ana Salcido
27:41
We're all in, we know folks need it. We'd love to add it, just stretched so thin with all our work it feels like there's no time to research, setup, etc. But we're ready!
Jenna Fahle, Ecology Center
28:03
We can help with that Ana!
Dana AlHaddad@weho.org
28:21
We actually began this process last year but since the market closed for 6 months due to COVID, we had to stop. We are picking up where we left off and very excited about it!
Jenna Fahle, Ecology Center
28:31
Kelly, we aren’t covering COVID specifically, but I’m sure Ram could let you know how it’s working at New Roots
Jenna Fahle, Ecology Center
28:55
Beginning is great Priscilla!
Jenna Fahle, Ecology Center
29:09
Congrats Diane on starting a mobile market
Jenna Fahle, Ecology Center
29:42
Fallon - that’s wonderful. We can definitely help you with EBT for the CSA
Jenna Fahle, Ecology Center
30:53
Digital ordering is a big regulatory hurdle right now Alana. Let’s definitely talk!
Lucy Asako Boltz
33:23
That’s a great model Fallon!
Ana Salcido
36:47
If a non-profit has multiple projects, do we only have one account?
Michelle Wyler
44:08
Can anyone talk about the specific ways, and systems used for accepting SNAP orders online for later payment processing, since you can't process online. Some of the ecommerce apps are working on it
Jenna Fahle, Ecology Center
48:32
Aaron - we will send out the recording and slides after the webinar today
Jenna Fahle, Ecology Center
53:00
Good questions Fallon & Aaron - taking notes to address in our final QA
Liv Froehlich
54:02
We use manual vouchers as a way to overcome the hurdle for processing payments for CSAs in installments.
Dana AlHaddad@weho.org
01:13:44
I have a question about accounting. Our market only accepts cash for the vendor payment. What is the best and most efficient way to reimburse the farmers for the tokens they receive that day?
Ana Salcido
01:15:40
Just wanted to share with Michelle that Local Food Marketplace, a software for selling food online for farms/market/food hubs/etc. does have lots of options for SNAP eligible products, letting customers select EBT at check out (but they still need to swipe card in person), etc. They are REALLY nice and helpful, we love working with them. Website has lots of info + you can call. Hope that helps!
Michelle Wyler
01:17:13
Thanks for the info re Local Food Marketplace software
Heidi Kleiner
01:19:02
Paj, yes you can add Market Match to farm-direct sites. Since you are already a Market Match partner with EC, you’d let us know you want to add a site
Alana Shirk
01:22:47
Tap4Markets a mobile/digital ordering system is developing a system for customers to order from farmers markets on our App and then pay in person at the pick up station or vendor booth at Farmers Markets
Dana AlHaddad@weho.org
01:22:55
thank you all so much! this was very informative.
Jenna Fahle, Ecology Center
01:22:55
EBTedge.com
Ana Salcido
01:23:59
Thank you so so much!
Jenna Fahle, Ecology Center
01:24:03
Have a wonderful day all! Thank you Ram.