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Financial Wellbeing Services - Information Session - Shared screen with speaker view
Natalie - LivingLearning Nillumbik
09:35
Jo Can you please share details to the chat so we can all see? :)
Christina Ntaliani
13:36
Could please you write the phone number.
Lee
13:59
13 23 00
Joy long
14:17
I have my audio working now.
Jo BPNH
15:44
I will do a larger post in the members fb group but -Brentwood Park Neighbourhood House Kids in the kitchen:We run the session via zoom once a week, same time and day each week.I set up a FB event and a Humanitix link for people to book in. I then send out the zoom link and recipe the day before the session. I try to make the recipes something easy for the kids to be able to make themselves or with minimal help. They are also easy for the families to be able to be creative/suit their own families needs. I also try to make them recipes which families don't need to do extra shopping for.In the session we then just walk the kids through the recipe and some weeks have had a special guest to chat to the children.So far we have cooked:Chocolate BallsYogurt Dough PizzaCupcakesRainbow cookieshttps://www.canva.com/design/DAEmp-g72FU/HfcQLSJcaI5mMIhJjRiunA/view?utm_content=DAEmp-g72FU&utm_campaign=designshare&utm_medium=link&utm_source=sharebutton
Angeline
16:27
Can the website William's referring to be posted in the chat please.
Jennifer - Span Community House
16:44
Which website? Can we have the link please?
Petro Tsalikis, NHVic - Wurundjeri Land
18:28
https://www.servicesaustralia.gov.au/
Lee
20:25
last year the covid payment were automatic.. why do people need to apply this year?
Rita - CCC, GEALC, SBC
21:49
Hi William, since 2 days ago, CTRLINK put up re Disaster Payment, "Do you have changes of your working hours?" Some staff are from 20 hrs to 8 hours. but there is no options for them to say the extent of reduction of hours. so they now looks like totally not eligible. Do they need to ring Centrtelink to fix this?
Vicki Forde
22:08
Agents also have access to a Payments and Services finder on the system which is extremely helpful .
Vicki Forde
22:32
In fact this may also be available to the general public as well?
Cameron MacRae NHVic
22:57
https://compare.energy.vic.gov.au/
Issara Daim
24:41
Do you have any support around helping community members get internet in their house?
Jo Campos
27:56
Is there a way you can simply apply the concession to the already identified persons eg on pensions etc rather than have them submit an application or worse still not be aware of the program and miss out
Cameron MacRae NHVic
29:51
The federal government holds the concession eligibility Jo, and the Energy provider has the account information. The DELWP application is the link to enable payment.
Cameron MacRae NHVic
30:04
If you are not yet providing assistance via the DELWP Portal to process the PSB you can sign up by emailing psb@nhvic.org.au and Victoria will be in contact to help you get set up.
Dan
30:28
Thank you Matt
Petro Tsalikis, NHVic - Wurundjeri Land
30:40
psb@nhvic.org.au
Anne Brackley
30:51
The people who are getting the Power saving bonus have been so grateful for letting them know about the program and so happy that we could make it so easy for them.
Petro Tsalikis, NHVic - Wurundjeri Land
33:40
https://www.nhvic.org.au/nils
Debra Smith - Girrae Wurrong
35:00
Nicole not sure if you have seen this program for NBN accesshttps://noahsarkinc.org.au/news-and-events/news/nbn-education-internet-access
Cameron MacRae NHVic
35:26
https://goodshep.org.au/
Cameron MacRae NHVic
35:45
https://goodshep.org.au/service-tag/women/
Sarah (Cardinia Shire Council)
36:33
Can I please seek clarity on whether all LGA's are eligible for the services speaking today? Often residents of Cardinia Shire are not eligible for financial related services as the service provider is not funded for our LGA.
Janita.Suter
37:39
Yes, all NILs (No Interest Loans) are available nationally.
Petro Tsalikis, NHVic - Wurundjeri Land
37:41
https://www.nhvic.org.au/nils
Cameron MacRae NHVic
37:42
Hi Sarah, LGA is no barrier to access anything spoken of here today.
Kirrily Flanagan
38:46
Is internet considered a utility?
Lee
39:19
if a client calls for a nils loan VIA NHVIC and there is amore suitable product -I refer them them one of the 3 bec just spoke of :) lee.kerr@nhvic.org.au
Cameron MacRae NHVic
40:25
https://www.bsl.org.au/services/saving-and-managing-money/saver-plus/
Good Learning
41:37
@Kirrily Flanagan. Yes internet is considered a utility for NILs.
Karen
43:00
WOW, that is awesome!
Kirrily Flanagan
43:16
Fantastic!
Jo Campos
44:07
How good would it be if we had these programs in our schools working with our young people about the responsibilities of saving for their future
Cameron MacRae NHVic
45:48
https://www.bsl.org.au/services/saving-and-managing-money/saver-plus/
Vicki Forde
46:36
what is the name of the facebookk page please?
Michelle Kim
46:56
https://www.facebook.com/SaverPlusAU
Vicki Forde
47:04
thank you
Jennifer - Span Community House
48:03
Would people on temporary protection visas be eligible?
Ann ONeill
48:10
Do apprentices need to be 18yrs +
Cameron MacRae NHVic
49:17
https://ndh.org.au/
Dan Crotty - Saver Plus
49:19
Unfortunately temporary protection visas be are not eligible. Sorry Jennifer
Maura Angle
49:40
ndh.org.au or call 1800 007 007
Petro Tsalikis, NHVic - Wurundjeri Land
49:44
https://ndh.org.au/
Dan Crotty - Saver Plus
49:58
Correct Ann, apprentices need to be 18+
Maura Angle
50:35
Financial Counsellors provide assistance to people in financial hardship. The NDH is a free service.
Maura Angle
52:12
It’s about helping people with their options and what they can and can’t do to get back on track financially.
Maura Angle
52:41
No eligibility criteria.
Anne Brackley
52:58
So much great information to share with our communities
Alysa Coleman CNCISS
53:11
I'm a financial counsellor working in Cardinia and the demographics of clients has changed dramatically in the past 18 months
Maura Angle
53:32
1800 007 008 … it’s an easy one.
Maura Angle
53:40
1800 007 007
Maura Angle
53:46
oops i had a type there
Maura Angle
54:05
1800 007 007 or website is ndh.org.au
Maura Angle
54:29
NDH financial counsellors can refer to other services.
Meredith - KFCH
54:31
Any idea on waiting periods for any of these services - to get through on the phone and then to make appointments?
Maura Angle
55:04
Wait times for NDH is usually not long at all. Other services may depend on demand.
Cameron MacRae NHVic
57:08
https://cprc.org.au/
Petro Tsalikis, NHVic - Wurundjeri Land
57:27
https://energyinfohub.org.au/
Angeline
59:11
We had Karl's team out at Wingate Ave Community Centre - can't talk about the highly enough!
Karl - CPRC
01:00:54
Here's a link to the videos on how to use the Victorian Energy Compare website: https://energyinfohub.org.au/cheaper-energy-plans/finding-the-very-best-offer-vec/
Bec Wringe (she/her)
01:03:51
Fix it Friday sounds amazing!
Cameron MacRae NHVic
01:04:13
You can see more here Bec http://wchi.com.au/fix-friday-one-stop-shop-fines-infringements-legal-advise/
Bec Wringe (she/her)
01:04:43
Thanks Cam
Kirrily Flanagan
01:04:44
Social work student in the house. It sounds excellent.
Angeline
01:06:51
We do social work students too. There's some management + admin time commitment, but works well and fills the staffing gap
Sue Sedelies Alexandra Community Hub
01:07:15
are others having difficulty with the sound?
Dan
01:07:19
yep
Kerry LGNC
01:07:20
yes
Maura Angle
01:07:20
Is anyone else having audio eissues
Iain - WNC at Mitchell House
01:07:21
yes
Kamal- Indiancare
01:07:24
yes
Christine Osborne
01:07:27
yes
Issara Daim
01:07:28
yes
Angela Cursio - Our Place
01:07:29
yes
Notting Hill Neighbourhood house
01:07:29
yes
Anita - Rushworth Community House
01:07:29
yes
Kirrily Flanagan
01:07:30
I probably didn't explain that properly. I AM a social work student.
JordanLo
01:07:31
yep
Kirrily Flanagan
01:07:32
yes
Sarah Ballarat East NH
01:07:33
yes
Iain - WNC at Mitchell House
01:07:34
the sound is distorting
Kaylene
01:07:36
Yes
Therese McKenney
01:07:37
yes
Man Lee
01:07:58
yes
Dan
01:08:16
unplug headset, and re-plug in
Dan Crotty - Saver Plus
01:09:51
Thank you everyone, enjoy the sunshine today.
Cameron MacRae NHVic
01:10:08
https://www.housing.vic.gov.au/crisis-emergency-contacts 1800 825 955
Karl - CPRC
01:10:48
Sorry everyone - I have to jump into another meeting. Please feel free to get in touch karl.barratt@cprc.org,au or 0435 374 134
Vicki Forde
01:11:28
How and where can we access social workers from
Sharada
01:11:28
Thank you everyone, have to go
Heidi Aukerman
01:12:02
Thank you everyone! Have to leave as I have an appointment! Thanks!
tanders
01:12:22
Thank you for the invitation - very valuable and helpful information. Just going into another meeting.
Alison Ey - Rainbow Neighbourhood House
01:13:02
Thanks everyone for the fabulous info. I have to go to another meeting.
Vicki Forde
01:13:17
We need some more advocacy for Service Australia Agencies - we have one at the community house and they are few and far between. We have access to special lines of support and so on. This is a renumeration from the government for this. Is there any thoughts on NHouse working with this further?
Trudy = Ehillsnc
01:13:29
Thank you.
Dan
01:13:31
Thank you everyone
Kirrily Flanagan
01:13:39
Thanks everyone! Great session.
Jarrod Lenne - VCOSS (he/him)
01:13:40
Wonderful session today, thank-you NHV and all speakers!
Vicki Forde
01:13:44
Fabulous sharing, thanks so much!
Sue Sedelies Alexandra Community Hub
01:13:46
We are also a Services Australia Agent and have no end of gratitude from community members we assist as we take a customer focussed approach, which is contrary to how the system is set up FYI
Angela Cursio - Our Place
01:13:52
Thanks so much everyone
Jo Farrell -RC Community Resource Centre
01:13:59
Thank you for the session.
Jude-Moongala
01:14:15
Very informative, thank you to all presenters and NHVic
Leana @ Span Community House
01:14:23
Thanks great session
Genevieve Speechley - Livingstone Community Centre
01:14:23
Thanks so much. Great session!
Sarah Ballarat East NH
01:14:26
Social Work students are AWESOME!
Therese McKenney
01:14:29
thank you
Leanne
01:14:30
Yes please, another session with information in relation to legal and more on homelessness would be fantastic. o many in our community our facing homelessness now. Thank you.
Good Learning
01:14:30
Great session NHVic! Thank you speakers!
Nicole Lucas BDCH
01:14:31
Thanks Nicole
Cheryl
01:14:31
Thank you I have a marketing meeting now thanks. All helpful a great info session. Cheryl Manager/CEO Burwood Neighbourhood House.
Payton_Glen Park CC
01:14:33
Thank you
Kaylene
01:14:33
Thankyou
Rita - CCC, GEALC, SBC
01:14:33
Thanks NHVIC
Mary-Lynn Griffith Whittlesea Community House
01:14:33
I’ll send a flyer everyone can access fix it friday especially whilst we are off site
caitlyn
01:14:34
Thankyou for a informative session
Anita - Rushworth Community House
01:14:34
Thank you
Karsten Poll
01:14:34
thanks