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Do the Inner Work, Become a Movement Leader - Shared screen with speaker view
Garen Nigon, BfZ
06:22
Welcome back everyone! We’ll start back up in just a few minutes!
Garen Nigon, BfZ
14:46
Welcome everyone! We’ll get started in a couple mins.
Habiba Rotter
19:08
Can’t wait to have a cathartic experience with you guys
Reagan H., BfZ
20:24
https://www.joinbuiltforzero.org/resources/case-conferencing-tool-bank
Eddie Turner, BFZ
21:21
That’s a lot of healthy lives, dang
Ninon Lewis (IHI)
24:10
More on the Community of Solutions framework can be found in this synthesis paper: https://100mlives.org/downloads/Overview-of-SCALE-Community-of-Solutions-7.7.17_final.pdf
Eddie Turner, BFZ
24:26
We spoke IHI’s name, and they appeared!
Bobbin Paskell
24:45
lol
keanna_johnson
25:24
Thank you Ninon!
Ninon Lewis (IHI)
27:40
If we are in the business of transformation, we need to be willing to be transformed by the work we do. It's vital for results.
Eddie Turner, BFZ
28:46
Parker Palmer’s books are great. He’s one of the forces making me consider attending Quaker meetings…
Rian Watt
38:47
I did not see Pre-Chalcedonian theology coming up for me today but I am into it
Matthew Davis
38:58
YES! Late Ancient/Early Medieval History!!
Matthew Davis
39:18
I never dared dream this would come up!
Wally Czech
39:19
I wasn't expecting to hear about pre-Chalcedonian theology today, BUT I AM HERE FOR IT!
Wally Czech
39:54
https://en.wikipedia.org/wiki/Non-Chalcedonian_Christianity#:~:text=Non%2DChalcedonianism%20is%20a%20religious,the%20first%20seven%20Ecumenical%20Councils.
Kally Canfield
40:08
@Eddie - you should totally attend a Quaker meeting. They’re fantastic
Midori Higa
40:26
Thanks for sharing Garen!!
Samantha Earnshaw, LSS
40:27
That is wonderful - what a blessing that he came and WANTED to.
keanna_johnson
40:37
Thank you Garen!
Bobbie (she/her)
40:37
Thanks for sharing a piece of yourself with us.
Shantae Smith, BfZ
40:41
Garen!! We adore you and thank you for sharing!
Chelsey Ramirez
40:42
Thanks for sharing your story
Jessica
40:51
Thanks for sharing Garen!
Debbie Cato
40:51
That's incredible. Thank you for sharing, Garen.
Rick Ramos
40:58
Thanks for sharing, Garen!
Josh Iglesias
40:59
Thank you for sharing Garen.
Bobbin Paskell
43:27
Yes, Housing First is hard sometimes, even though it's right
keanna_johnson
43:49
Thank you Emma!
Midori Higa
43:57
Thanks, Emma!
jeremys
44:00
Housing first needs to continue
Alexzandra Hust
44:06
So important! Thank you for sharing that
Jessica
44:15
Thanks for sharing Emma!
Shawn Liu, LCSW
44:52
<-
Shawn Liu, LCSW
45:01
yup
keanna_johnson
46:06
Nooo way you are an introvert!!!
Tyler Chavers
47:06
The magic of the extroverted introverts! :-)
Bobbin Paskell
47:27
Funny that Shawn says he's an introvert and some find it unbelievable. I'm also an introvert, but those on this call who have met me would not believe that at all
Garen Nigon, BfZ
47:35
Registry weeks are the pre-chalcedonian BNLs
BSantiago
47:52
thanks for sharing!!
Samantha Earnshaw, LSS
47:57
Thanks for sharing Shawn
keanna_johnson
48:02
Thank you Shawn!
Bobbie (she/her)
48:30
I can share.
Amber Campman - Open Hearth Inc.
48:35
Introverts are very good at talking and sharing sometimes!! I'm one as well. I can do it, but it takes a lot out of me internally!! Is that what you mean Bobbin?? Totally relate.
Bobbin Paskell
49:16
@Amber - yes, but it always feels like a risk, you know? And sometimes fear of the response
Amber Campman - Open Hearth Inc.
49:35
@Bobbin, yes! Understand totally
M Nelsen (they/them)
49:42
@Bobbie, I struggle with that tension too :)
Bobbin Paskell
49:42
@Bobbie! YEESSSSS - so much tension in the world right now that is hard to live with daily
keanna_johnson
49:42
Agree to that Bobbie!!!
jeremys
49:54
Family may not be on the same page with their values
Jennifer Tuzinsky
49:56
Yes Bobbie! I'm right there with you in how you are feeling.
S. Evans
50:00
agreed!!!!
iPad
50:03
wow
Midori Higa
50:04
Thanks Bobbie! all the feels
iPad
50:09
I agree
Debbie Cato
50:36
@Bobbie. I struggle with that tension as well. That is not a tension I hold well at all.
Alexzandra Hust
52:27
YESSSS
Amber Campman - Open Hearth Inc.
53:09
It's really challenging to do the work we do knowing that there is external political tension that we are supposed to not allow impact our work, when long-term, it could/does.
Emma Beers, BFZ (She/Her)
53:53
Great leaders are vulnerable :)
keanna_johnson
54:00
Thank you Bobbin!
BSantiago
54:06
appreciated the thoughts shared!!!
S. Evans
54:08
Thanks to all! Love to you Bobbin!! :-)
Bobbin Paskell
54:25
<3
Bobbie (she/her)
54:28
Thanks for sharing Bobbin.
keanna_johnson
55:41
I have felt ALLLL OF THIS!!!!
Elizabeth Murray
55:55
^^^^SAME
Paul
56:07
Me too!
Habiba Rotter
56:16
+100000
Yareli Salgado - Lake County, IL
56:22
+1
Habiba Rotter
56:33
Felt that way doing CE locally
Ninon Lewis (IHI)
56:45
If the Habits of the Heart resonated for you or you feel like you want to explore this leading from within stuff, I personally recommend the Center for Courage & Renewal that Garen mentioned. Prior to the pandemic, they do weekend retreats all over North America that have been phenomenal and very practical, and offer a space with other change makers and social service professionals. Definitely check them out.
Bobbie (she/her)
56:56
Definitely Emma! I have felt all those things.
Bobbin Paskell
57:43
Sometimes I felt the opposite because I had the experience, but then I needed to be able to stay in the moment and allow the team to bring their voices forward, to acknowledge the importance of the team to have that voice.
Eddie Turner, BFZ
58:11
I saw Emma grow these qualities when she was leading case conferencing in Chattanooga. She made herself a resource to case managers—going out of her way to drive clients or hook them up with info—and, in doing so, helped that team get together behind the goal.
Amber Campman - Open Hearth Inc.
58:20
Thank you Ninon!
jeremys
58:48
I feel leadership is being a teacher, counselor, and motivator through creative techniques
Whitney Riddell
58:59
I worked with Emma in Chattanooga and she was an excellent facilitator and leader. We miss her!
Eddie Turner, BFZ
59:19
Hey Whitney! 👋
Ninon Lewis (IHI)
59:21
I love these exercises! Practical, intentional, pulling the support towards you.
Pastor Berny
59:40
Mentoring and equipping others is the type of leader I choose to be
Whitney Riddell
59:41
Hi Eddie!
Elizabeth Murray
01:00:06
Great suggestions! I've been looking for a starting point, this is very helpful.
keanna_johnson
01:00:19
^^^^Agreed!!
Shantae Smith, BfZ
01:01:06
Such a good documentary!
Rian Watt
01:01:20
Emma, I thought you were about to say "For those who haven't heard of Michael Jordan …" :)
Garen Nigon, BfZ
01:01:51
Wait isn’t he the guy from space jam?
Rian Watt
01:02:10
Notable White Sox Minor League Guy Michael Jordan
Habiba Rotter
01:02:42
Emma, this is huge. I’ve always observed that the best leaders are the ones who pull up their sleeves and do the job that needs to be done with their team, not those who perceive frontline work as separate from them.
Bobbin Paskell
01:02:56
@Habiba RIGHT!
Garen Nigon, BfZ
01:02:59
YES
Garen Nigon, BfZ
01:03:07
*applause*
Bobbin Paskell
01:03:14
I do try to get '"on the ground" with them as much as possible
Pastor Berny
01:03:17
At one point he was considered a ball hog but realized that working as a team was more effective! Great example!
jeremys
01:03:17
MJ the next Nascar owner
Alexzandra Hust
01:04:13
Absolutely <3
keanna_johnson
01:04:14
Any recommendations on readings for building your leadership skills?
BSantiago
01:04:29
My leaders are supportive that way!
Pastor Berny
01:04:50
John C. Maxwell are great leadership books
Kim Sanders (CSS)
01:05:02
The Leadership Challenge, Pozner and Kouzes
jeremys
01:05:03
In the Army, we were taught don't tell a soldier to do something that you wouldn't do
Shantae Smith, BfZ
01:05:05
A book I found really helpful, "How to Lead When You're Not in Charge" by Clay scroggins
keanna_johnson
01:05:05
@Pastor Bermy I have one of his bookS
jeremys
01:05:16
so yeah roll up your sleeves and lead the way
Whitney Riddell
01:05:55
Thanks Emma. Ditto!
Elizabeth Murray
01:06:07
YES!! Wise words, Habiba!! It's so important for those doing the ground work to know they are vital and important to every level of the ladder.
May/LSS
01:06:23
I finally have a leader who works along side with me!
keanna_johnson
01:06:34
Thank you for the book suggestions!
Alexzandra Hust
01:06:49
Amen :)
Bobbin Paskell
01:06:53
I'm LAUGHING because that's so true! Sometimes feel not liked LOL (and my team is on here, but not the ones who don't like me LOL)
Shantae Smith, BfZ
01:07:24
At the CoC level often times I wasn't liked (for various reasons I'm sure) but sometimes you have to push through it and keep working for the bigger cause
Whitney Riddell
01:07:28
There may have been resistance or annoyance at times, but there was also respect which I think made all the difference.
Bobbin Paskell
01:07:42
I just counter the not liking me with the positive results
Kelly Hunter
01:08:03
How do you motivate case managers who likely should not be case managers?
Bobbin Paskell
01:08:20
@Kelly - can you set them up for success?
keanna_johnson
01:08:21
^^^THIS!!!!!! Especially when I'm not the boss LOL
Bobbin Paskell
01:08:45
@keanna YES - make sure have good working relationship with supervisors too
keanna_johnson
01:08:46
Kelly you hit the nail on the head LOL
Seli Perry
01:08:51
Yeah, it's super important to remember the reason/heart that led to us becoming leaders. And sometimes it means we jump back in to do the frontline work. I think there's a lot of value in your staff seeing your passion for this work.
keanna_johnson
01:09:17
@Bobbin I do, but girl some of them just as sorry as their staff
Janet Smith
01:09:21
Mindfulness is so important as Faciliator, when you use this, you can pick up on things with your partners and be able to support them, because I am finding that as CES i have become that person who has do that more than what I thought because some partners look to me rather than there immediate supervisors. It is quite interesting. But that comes with others trusting you.
Jennifer Tuzinsky
01:09:36
I laughed as well because this is so true but have found the longer I'm in this role that patience is key. It takes time to make huge system changes and we all know people have a hard time with change. But if we include everyone in having a say in those changes, they are much more likely to come along with you. It's important to have all levels of input into system changes and to listen. Great session!!
Kelly Hunter
01:09:41
I have provided them with every evidence-based tool available, training, etc. but I have no say in what they do, as I am not their boss. The bottom line is I am dealing with some workers who simply lack the passion and empathy this job requires
Elizabeth Murray
01:10:07
Something I'm still learning is to listen and hear why someone might be in dissonance with your leadership or style -- try and understand what their resistance is coming from -- fear? Confusion? And do your best to address that -- not always possible, but can help in some instances.
keanna_johnson
01:10:38
Exactly Kelly!
Kelly Hunter
01:11:00
Not these people
Kelly Hunter
01:11:06
I have tried everything
Bobbin Paskell
01:11:33
But also, is there external tensions playing a role for that person that you may not know about. Plus CE is not always "fair" to those who aren't prioritized. That's why we need to use RRH too, not just PSH, because those with lower scores seem to get ignored. That's the source of a lot of frustration for the case managers
Kelly Hunter
01:12:13
We only have RRH. I just get excuses as to why people are not getting housed. Lots of blaming the clients.
Abby Ahern (she/her)
01:12:27
Ahh the life of the CoC Lead: so much responsibility, so little actual authority
Kelly Hunter
01:12:33
We have more funding than ever and plenty of housing options...
Shantae Smith, BfZ
01:12:36
Abby -- that part
Emma Beers, BFZ (She/Her)
01:12:36
Exactly, Abby!
BSantiago
01:12:40
so true!
Habiba Rotter
01:12:47
Kelly, come to my facilitation session tomorrow. This is EXACTLY what we’ll dig into.
jeremys
01:13:00
Yes shape leadership style towards the specific person
Habiba Rotter
01:13:13
Quick tip: team norms could be a great level setting tool
Abby Ahern (she/her)
01:13:17
I live purely on social capital. I have ahd to explain to new leadership that half of my job is fostering positive personal relationships with case managers
Abby Ahern (she/her)
01:13:28
its not time wasting, it is my job.
Pastor Berny
01:13:36
I completely agree with that we all have a variety of strengths and complement one another based on those strengths.
Abby Ahern (she/her)
01:13:55
I don't care if I like the case manager, my job is to get them to be as good as they can be.
Midori Higa
01:14:02
+1 Abby
Elizabeth Murray
01:14:12
So true, @Abby!!!!
Abby Ahern (she/her)
01:14:53
exactly the same process as being a case manager and helping participants manage their own change. I use all the same social work skills as the CoC Lead
Eddie Turner, BFZ
01:15:12
Practice developing your skills for team leadership and culture change with us!
Amber Campman - Open Hearth Inc.
01:15:24
this has been great!! Thank you!!
Paul
01:15:27
Thank you all so much!
Arielle Anderson
01:15:28
Thank you!
Midori Higa
01:15:31
Thank you!
Elizabeth Murray
01:15:31
Thank you!!!
jeremys
01:15:31
thank you
Samantha Earnshaw, LSS
01:15:38
Thank you!
Debbie Cato
01:15:38
Thank you
Torrie
01:15:39
Thanks! This was great!
Janet Smith
01:15:39
thank you!!!!
Peter Bell
01:15:40
thank you
Brenda Chamberlain hmis@ncfalliance.org
01:15:41
Thank you!
Melinda Williams
01:15:41
Thank you
Ninon Lewis (IHI)
01:15:46
Thank you!
May/LSS
01:15:51
Thanks everyone!
S. Evans
01:15:52
thanks!!
Eddie Turner, BFZ
01:15:56
See some of you in the BNL Workshop in 30!
BSantiago
01:15:59
I enjoyed this session more than the other one I was on today so Thank You! See you Tuesday!!!!
Bobbin Paskell
01:15:59
Thanks all!!
KorinaL
01:16:23
Thank you!
Milton J Rivera
01:16:27
Thanks and stay safe!