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How To Build a Successful Agency- Client Relationship - Speaker view
Elijah Wachu
39:49
working from home is the best thing for me,
ROBERT WAWERU
55:14
Influence model is interesting. Are you able to share your notes?
Susan Makau
56:37
Yes Robert
Belinda Akinyi
01:04:01
Well done Gabriel!
ROBERT WAWERU
01:04:32
That was a brilliant presentation Gabriel. Eye opening.
Kathleen Ndiritu
01:13:56
I agree it's important to understand the clients goal away from just a particular project.
ROBERT WAWERU
01:19:51
It is important to build relationships across the client staff...CEO, procurement, marketing etc. Dependency on one or few levels results in agency losing relevance quickly.
Naturinda Elizabeth
01:25:46
The respect and aim for growth can come from both parties. No harm in that
Joan Mbuga
01:25:51
Always great joining ISA webinars, I leave with great industry insights. My question is how do you build rapport with clients especially when you are joining a team that has been working with the client for years? Is it about the effort you put in or is it a time thing?
Christine Ethangatta
01:31:48
I think the engines of Agencies are Creatives.. who are feelers and Clients naturally are thinkers with clear business objectives.. the relationships and balance of influence between both parties is key as ultimately output developed by the agencies will help deliver the business objectives
Eunice Ayuma
01:35:55
Gladwell's book “Outliers.” - It takes 10,000 hours of intensive practice to achieve mastery of complex skills and materials”
Gabreel Achayo
01:45:15
Interested before Interesting
Nansambu Coasta
01:46:01
thank you all
Joan Mbuga
01:46:10
Thank you
Paul Mwirigi
01:47:07
Cheers!
Susan Makau
01:47:16
Thank you everyone!