Zoom Logo

Enhancing outcomes in youth virtual care: How can measurement-based and stepped care approaches help? - Shared screen with speaker view
Devika Frayme Family
25:14
Welcome! We’re going to get started shortly but in the meantime, please feel free to introduce yourself and how you fit into the world of youth mental health. If you’re joining us as a group, let us know how many people are tuning in with you! Please post your comment to ‘All panelists and attendees’.
Andrea Fleischhauer
27:57
Hi - I am Andrea, I am a Research Coordinator at the Child and Parent Resource Institute in London, ON.
Aidan Scott
28:42
Hi - I am Aidan, co-founder at https://speakbox.ca/
Sakeena Myers-Halbig
29:25
Hi - I'm Sakeena and youth and family counsellor at addiction services in toronto
Eric Windeler
29:57
Hi all … I’m Eric Windeler, Founder & ED at Jack.org
Aidan Scott
30:23
Hey Eric, I've been told you and I should connect
Brian Cooper
31:12
Brian Cooper, program manager at the Cleghorn Early Intervention in Psychosis Clinic in Hamilton and chair of PEAK working group at EPION
Nancy Zhao
31:37
Hi everyone! Nancy here - community engagement and partnership lead with Alberta Integrated Youth Services Initiative
Shannon McGavin
31:48
Hello! I’m Shannon. I am the Executive Director at Tanner Steffler Foundation. We are involved with Frayme and we also use Greenspace with our Mental Health Navigators
Eric Windeler
32:09
Hi @Aiden … feel free to reach out.
Devika Frayme Family
32:50
Hey Richa, we are recording this webinar. You will have access later
Michelle Ngo
33:15
Hello! I'm Dr. Michelle Ngo, child and adolescent psychiatrist working in a transitional age (16-25) clinic called FEMAP (First episode mood and anxiety program) in London, ON.
Devika Frayme Family
33:54
We’re thrilled to see so many Frayme partners with us today! To become an official partner of Frayme (for yourself or on behalf of your organization), visit www.frayme.ca/join-network to fill out a short registration form. If you have any questions about the form, contact frayme.info@theroyal.ca.
Tamir @Frayme
34:15
Hi Richa, you can e-mail frayme.info@theroyal.ca for a copy of the webinar afterwards!
Alexandra San Diego
35:44
HI folks, I’m Alex - currently supporting the engagement and communications process at the Alberta Integrated Youth Services Initiative. :)
Tamir @Frayme
36:08
Welcome Alex, Punit, Neha!
Eric Windeler
36:16
Hi @Alex SD!! 💙
Tamir @Frayme
37:00
Thanks Elizabeth, we have noted your question for the Q&A!
Deanna Smith
37:12
Hi everyone. Deanna Smith, Youth and Family Counsellor with Addiction Services for York Region (ASYR)
Suhail Nanji
37:23
Hi from BC. Skye Barbic from UBC and Foundry.
Sakeena Myers-Halbig
37:29
hi deanna!!! :)
Nancy Zhao
37:35
HI SKYE!!!
Tamir @Frayme
37:38
Welcome Skye, Deanna, Cory!
Aidan Scott
37:39
Hi Skye!
Tamir @Frayme
37:50
Love seeing all the re-connecting in the chat :)
Alexandra San Diego
38:06
Hi Eric! How could I forget? I am also a part of the Jack.org Youth Network as well :)
Tamir @Frayme
38:26
Welcome Alex from ACCESS :)
Tamir @Frayme
39:07
Hi Alayna @Foundry :)
Suhail Nanji
39:13
Hi Simon, Peter, Nancy, Aiden and IYHS families.
Aidan Scott
41:12
Hey Suhail - hope your service navigator solution is progressing well.
Evangeline Danseco
42:01
What are the sources of information for these themes and observations? did you conduct surveys or focus groups in your organizations?
Devika Frayme Family
42:49
Thank you Evangeline, your question is noted
Deborah Lyons
43:38
Deb Lyons Kamloops BC MH&SU Early Psychosis Intervention Nurse
Alana Salsberg
44:40
This variability aligns with feedback we received through our network survey on how engagement has been impacted by the shift to virtual.
Tamir @Frayme
45:05
Yup
Devika Frayme Family
45:05
Please post your comment to ‘All panelists and attendees’
Tamir @Frayme
47:37
Reminder - Ask any questions you may have in the chatbox and we will save them for the Q&A at the end
Devika Frayme Family
53:05
Thank you Jeanie, we have noted your question
Evangeline Danseco
54:36
effective measurement also includes cultural aspects
Devika Frayme Family
56:22
Thank you Evangeline and Punit
Devika Frayme Family
57:39
Thank you Elizabeth for your question
Aidan Scott
59:19
What engagement rates are you seeing in email communication to youth?
Tamir @Frayme
01:00:28
Thanks Aidan we've noted your question
Devika Frayme Family
01:02:02
Thank you Nancy
Suhail Nanji
01:03:00
Coulter, A. (2017). Measuring what matters to patients. Bmj, 356, j816. doi:10.1136/bmj.j816Coulter, A. (2017). Measuring what matters to patients. Bmj, 356, j816. doi:10.1136/bmj.j816
Aidan Scott
01:03:03
Follow on, do we have data on stakeholder engagement with WellnessTogether? / repeat completion of measures?
Suhail Nanji
01:04:33
Less than 10% of the measures we use in this field are actually designed with and for this population. Simon and Peter's point here is critical. We have to measure what is important to youth, co-design these measures with youth, and then.....youth will engage with these measures.
Suhail Nanji
01:06:36
I am not sure why my name is showing up when others are chatting, seems like a Zoom glitch! Nice to hear from you Aidan (this is the first message I have sent in the chat) - Suhail Nanji
Aidan Scott
01:06:47
Agreed Suhail, what we hear from youth is they want to know why - how does the data being collected support them in their goals. Youth (and adults) seem to have data collection fatigue, healthcare often asks for a lot without providing clarity on why.
Aidan Scott
01:07:12
oh, haha - that's a fantastic glitch!
Steven Savvaidis
01:07:52
How many Canadians are using Wellness Together? Are there variations in reach across geography and age groupings?
Evangeline Danseco
01:09:08
the terms "levels" and "steps" assumes some type of progression and value. Would it be possible to explore some other terms that portray the "menu" without the values we assume with levels and steps?
Aidan Scott
01:10:02
How are you overcoming the barrier of health literacy and folks understanding the value of each item on the menu?
Evangeline Danseco
01:10:19
great, nice to see there are options to the stepped decisions/model (e.g circle)
Shauna MacEachern
01:11:06
Some really important reflections in this chat and in the presentation - thank you to everyone for your participation today!
Devika Frayme Family
01:11:38
Thank you for your question Manisha
Evangeline Danseco
01:11:43
it would also be good to see uptake and engagement by ethnicity/culture
Tamir @Frayme
01:12:44
Thank you for joining us Pam
Devika Frayme Family
01:17:21
From Peter regarding Wellness Together: Important question. Mental health literacy is key and needs lots more development. We will be revamping the whole wellness together portal to build in this area. But it requires lots of input from many stakeholders to get it right. We will continue to iterate
Steven Savvaidis
01:17:31
Are clients connected to resources in their communities?
Deanna Smith
01:17:53
For outpatient community treatment, how can you incorporate these virtual self assessments along with mandatory assessments (i.e: GAIN Assessments) that aren't necessarily geared for virtual treatment?
Devika Frayme Family
01:23:19
For a recording of the Webinar please e-mail frayme.info@theroyal.ca for a copy of the webinar afterwards!
Tamir @Frayme
01:23:34
If you have registered, you will received the webinar recording automatically however :)
Tamir @Frayme
01:23:41
*receive
Devika Frayme Family
01:33:07
We’re running out of time but we’d love to continue the conversation. If you have additional questions or if we didn’t get a chance to answer your question, please get in touch by emailing Frayme.info@theroyal.ca
Devika Frayme Family
01:36:09
Thank you Peter and Simon