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Memberhub Basic Training - Shared screen with speaker view
Liana Lopez
16:52
Good evening
Cristina Hurtado
17:10
Good evening
Linda Corless
24:06
our old president is the main “owner” of memberhub because she started memberhub. i had issues changing this
Linda Corless
24:45
true
Chris Gray
26:21
Our secretary tries to log in and is told "the link is broken". How do we fix that?
Kelly Mawhinney
28:10
Hello! I can sign in and get the info I need but not as easily as last year. My biggest ask is how to see members sorted by type. It appears like last year's members are still in the totals.
Kelly Mawhinney
28:28
Just typing before I forget :)
Jessica
28:51
Kelly - we will be getting to that next for you :-)
Chris Gray
33:05
Can we get back to basics. What is Memberhub and why do we use it or have to use it?
Anna Gonzalvo
33:09
Hi, I can log in but don’t see any information. I could not even put in any member. Mine shows 0 member when I click Manage Members…
Wendy Rahmouni
34:36
I have had the same issue of trying to isolate which TYPE of member and it would total that page so you didn't have to manually count it. I called it out before in the MH system.
Cristina Hurtado
34:45
Please can you help me and show me how to pay membership dues and how to transfer money to my PTSA bank. I see money coming in but I cannot transfer it to the bank. Thanks
Dorie Mulindwa
39:21
How do we add Administration privileges to a member of our board?
Chris Gray
41:48
Got it. Thanks Jen
Linda Corless
41:49
same question... can you repeat how to add officers as admin? I lean on my entire executive board to do things on Memberhub as well as my two Membership chairs.
Liana Lopez
47:43
Can we pay membership every month or is a time to pay it
Jessica
48:07
You should pay memberships monthly as you get new members :-)
Chris Gray
49:22
What is "stripe"?
Saadia Uscategui
49:41
In my payout reports is there a way to divide (for example) donations from Memberships from gear?
Shari Florio
50:13
How can we modify a teacher membership to a peer - they accidentally purchased two, so we need to “rename” one of them
Mary Ann Meola
54:08
When sending emails out to contacts, how do we change the way the emails are appearing in contacts' inboxes? We did a test email while logged on as an administrator, and the email reads as to it's coming from the administrator, rather than the organization.
Kimberly Adamski
54:52
https://floridapta.org/change-of-officer-information/
Jessica
55:03
Thanks Kimberly!
Ana Castro-Cabrera
55:12
Good evening, We will be uploading files to the Documents structure for our organization, ex minutes, budget etc,.. How do you recommend to organize the documents module?
Katie Gittleman
55:36
I have a question about the ACH payment.
Melanie Grant Bassin
56:44
How can I link zelle payments to Memberhub
Katie Gittleman
57:22
Is there a way to filter inventory?
Melinda Toepp
57:44
How do you create a filter for an email group? Other than having to check from the list each time?
Dorie Mulindwa
59:44
I am sorry! How do you change the role of an officer?
Chris Gray
59:46
Can you "gift" a membership
Krystal Andino
01:00:34
Is there ways we can edit the members if something is wrong
Dorie Mulindwa
01:03:18
Our Treasurer purchased her membership, but it does not show the star on the compliance page
Chris Gray
01:05:12
What is a "hub" and how are they used?
Katie Gittleman
01:10:52
Is it possible to have more then 6 tabs on the website?
Jessica
01:11:21
@Katie - you can create as many as you want but only 6 will be visible at a time
Linda Corless
01:11:56
Could the business consider adding all expenses & deposits together then only paying the difference... vs. memhub pay us and we pay FL pta...
Katie Gittleman
01:11:57
@Jessica Okay how would they access the others?
Chris Gray
01:11:58
Is there a practice Memberhub that we can go to use as a learning tool?
Katie Gittleman
01:12:14
@jessica can you post the hubs on the website?
Saadia Uscategui
01:14:28
How do I add a cash/check membership? Will it show in my payout report? This amount will be deposited manually, correct?
Jessica
01:16:48
@katie - you would make them visible as you need them and others would be hidden, you have that option as you are creating them
Chris Gray
01:16:49
Sounds good on the Gift answer
Ana Castro-Cabrera
01:18:00
How do the givebacks work? We sent out an email notice with the givebacks? How do we know if we are getting any givebacks?
Katie Gittleman
01:18:37
Can you make codes for discounts in the store?
Valerie Licata
01:21:17
https://app.hubspot.com/meetings/valerie-licata
Valerie Licata
01:21:23
Valerie.licata@memberhub.com
Katie Gittleman
01:22:15
Okay. I will schedule a call. 🍭
Katie Gittleman
01:22:17
😉
Katie Gittleman
01:22:26
Thank you!!!
Veronica Burgos
01:22:41
Thank you to everyone … booked my meeting 😊
Linda Corless
01:22:45
thank you!
Carolyn Santamaria
01:22:59
yes please
Melinda Toepp
01:23:02
Thank you! This was very helpful.
Ana Castro-Cabrera
01:23:06
yes
Samantha Troncoso Munoz
01:23:06
Yes!
Saadia Uscategui
01:23:08
Yes!
Carolyn Santamaria
01:23:19
thank you!
Ana Castro-Cabrera
01:23:21
Thank you.
Jen Martinez
01:23:22
https://floridapta.org/get-engaged-wednesdays/
Mary Reeves
01:24:01
Thank you!
Damarys Martinez
01:24:10
Have a great evening