Zoom Logo

SHVL Moderated Networking - Shared screen with speaker view
Kim Pinter
23:46
Hi everyone -
cbiagini
23:52
uniforms yes! all red - polo male and female
Rhonda Weaver, N MS Medical Center, Tupelo, MS
24:10
At NMMC we have monogrammed vests and a lanyard that says Volunteer Services
Arlette
24:11
We are still using uniforms. A polo shirt
Sarah Walker, CDVS, Holy Cross Health
24:11
Holy Cross Health in Maryland uses a business casual dress code with a red volunteer jacket in most places, purple for the gift shop.
Zebroe02
24:14
NYU Langone Hospital--Long Island - volunteers wear unisex blazers
cbiagini
24:17
vest or jacket for the ladies. polo and jacket only for men.
Lee.Myers
24:21
Yes for Children's Hospital in New Orleans
Theresa Douglas
24:48
No uniforms. We have a badge reel that says Volunteer.
Kim Pinter
25:03
We still have uniforms at JPS. We've not been able to update the ID Badge yet. But I like that option. But our volunteers like to wear the uniform.
Holly Weiss
25:11
We are still using regular uniform.
Amy Saye
25:16
Our system requires color coded uniforms for all staff including volunteers to easily identify staff and their departments
Melinda Pitt
25:43
We have a combination of some wearing the volunteer vest and others are not.
Jill Mondry
26:28
We use uniforms, either a polo or a BBQ-styled apron.
Susan Grier, CDVS, Prisma Health Greenville, SC
27:37
Our health system has just completed a major uniform project. Every department - including volunteers - has a specific color.
Holly Weiss
27:58
We give them their uniform.
Alice Wanninger
27:59
System issued.
Amy Saye
28:06
Volunteers purchase their own through us. We order them to make sure they are the right style/color
Melinda Pitt
28:08
Our hospital purchases the uniform.
Rhonda Weaver, N MS Medical Center, Tupelo, MS
28:13
We bought the vests and lanyards
Lee.Myers
28:17
Our hospital covers the cost of the volunteer uniforms.
cbiagini
28:19
purchase one scrubs and beyond. also require navy, khaki, black or white slacks. no leggings; no denim, no hoodies.
Katie Daher
28:20
our hospital provides - volunteers used to do so
Arlette
28:28
We purchase and the volunteer pays $15
Jill Mondry
28:38
The hospital pays for the uniforms.
Sarah Walker, CDVS, Holy Cross Health
28:42
We mass purchase at Holy Cross, then we charge the volunteer about 90% of our cost. We have to purchase from an approved vendor. Not the cheapest or my desired, but one we have to use
Kim Pinter
28:45
We have options- free & a polo to purchase.
l84566
28:53
Shared Expense - our volunteers pay $20
cbiagini
30:08
I have been asked to send a bill of $100 for non return
Melinda Pitt
30:24
We ask that they leave their badge at the hospital and do not take home with them.
Arlette
31:26
They must return the badge. or they do not get a letter of recommendation
VHAMORSCHAFE
31:32
We expire their ID badges in our system.
Amy Saye
31:38
Since the volunteers pay for the uniforms they are theirs to keep and then we deactivate badges
Sarah Walker, CDVS, Holy Cross Health
31:42
We give a tax form for a donation when they give their jacket back
Arlette
31:49
They keep the uniform.
Arlette
33:48
Yes at Jamaica Hospital we created a research role. still going.
Rhonda Weaver, N MS Medical Center, Tupelo, MS
34:09
Our Mended Hearts team has been making phone calls to patients instead of visiting
Michelle McCann
34:35
Planning to start a post Emergency Department phone call.
Sarah Walker, CDVS, Holy Cross Health
34:44
We started a wayfinding role that eliminates people wandering around the hospital. The volunteers will escort people from the main desk to where they want to go and report back to the front desk. Wayfinding has been done in the past, but this is a whole new purpose.
Kim Pinter
35:02
We are providing a Student "Serve & Learn" program that is virtual and active. This took the place of the traditional Junior program and expanded to high school & college.
Zebroe02
37:09
we are about to being - we have pts a secure email where we send pt number and name
Rhonda Weaver, N MS Medical Center, Tupelo, MS
37:10
Our Mended Hearts visitors come into the Volunteer Services Office and make calls from here.
Rhonda Weaver, N MS Medical Center, Tupelo, MS
38:23
We had our survey last month but they did not even come to see us
Rhonda Weaver, N MS Medical Center, Tupelo, MS
38:53
NO, we never have
Zebroe02
38:58
We had a recent survey - surveyor came into Gift Shop and checked that the helium tanks were secure - a volunteer was asked about orientation
Arlette
39:06
Arlette, yes we have but they didn't visit me. I went to them once.
Michelle McCann
39:42
I saw in a discussion on Facebook group that someone shared that Joint Commission came into the gift shop and made them take out the cookie baking ovens.
Katie Daher
39:51
we had a survey 2-3 months ago -- no requests
lynnis.hornsby@balladhealth.org
40:07
TJC pulled pet therapy records for volunteers in our children's hospital
Ryan Majka
40:15
We were surveyed last month. They asked to see a Pet Therapy file and orientation training.
Theresa Douglas
41:00
With our pet therapy on pause, I haven't asked for updated records. Thought I could get them when/if recalled. Anyone thing that is an issue?
Sarah Walker, CDVS, Holy Cross Health
41:24
Holy Cross Germantown Hospital is waiting for TJC
Barb Wright
42:42
Tennova Healthcare in Knoxville had JC 5 months ago and they did not ask for anything, but we didn't have all of our programs back and running at that time.
Michelle McCann
43:16
Regular letters and drive through lunch pickup once a quarter just to say hello!
l84566
43:17
My gift shop volunteers have returned now. Prior to their return, I called, sent photos, emails, and letters. They appreciated the contact and all except 1 has returned.
Arlette
43:20
At Jamaica we sent surveys on their possible return.
Arlette
43:45
We also send cards.
Rhonda Weaver, N MS Medical Center, Tupelo, MS
43:59
We have had several "drive- by's" for the volunteers to come by, and drive thru like a greeting line. One time we gave them flower pots, seeds and dirt to "grow some love"
cbiagini
44:05
Sr. leadership composed a very nice "we miss you letter"
Zebroe02
44:13
NYU LI -sent survey and called personally
Zebroe02
44:34
Had a drive by with brown bagged lunches
Rhonda Weaver, N MS Medical Center, Tupelo, MS
44:50
Monthly newsletters, phone calls too.
cbiagini
45:00
60 out of 120
Michelle McCann
45:02
I had 100%
Arlette
45:05
At Jamaica our Senior Leadership sent in a letter in place of our annual dinner.
Amy Saye
45:14
Our drive bys were very successful. Those who attended, LOVED it!
Barb Wright
45:26
I met small group of volunteers at one of our parks for lunch and they really enjoyed this and seeing some of their friends.
jonessusank@uams.edu
46:04
We have had 2 drive throughs.
VHAMORSCHAFE
46:48
We just gave out boxed lunches for them to pick-up.
Zebroe02
47:28
the hospital gave us a parking lot and the Auxiliary president helped us - 65 volunteers drove by
Holly Weiss
49:02
I've done several online - Retail Concepts was very sucessful
Rhonda Weaver, N MS Medical Center, Tupelo, MS
50:31
We had 2 Masquerade in person shows. Our rep was great getting the show set up so that we could social distance. Turn out was fantastic
Sarah Walker, CDVS, Holy Cross Health
51:21
We have been using the round-up program in our gift shop
Michelle McCann
55:49
Working on plan to highlight each volunteer with photo and little info on our social media and our hospital landing page. Theme - when we can't see your smile in person we can still see it now.
cbiagini
55:49
recognizing those volunteers who provide a referral for a new volunteer. small $ gift cards after new volunteer onboard for >6 months
Amy Saye
57:39
I have found a "thank you", a card, or a shout out in our newsletter is most appreciated
Arlette
58:01
We have depts tell why they love and appreciate their volunteers. we put them on poster board at the annual dinner. we purchase gifts.
Barb Wright
58:48
We did custom wrappers for candy bars and send to the volunteers to keep in touch. These were from Simonemdeit.com. They turned out really cute.
VHAMORSCHAFE
59:23
Where did you get the placards from?
Arlette
59:39
Ms. Wright thanks for that idea.
Barb Wright
59:42
Sorry - its Simonmadeit.com
Rhonda Weaver, N MS Medical Center, Tupelo, MS
59:43
What kind of hangers did you use
VHAMORSCHAFE
01:00:22
Do you have a picture of them?
Holly Weiss
01:00:31
Can you share a photo?
Rhonda Weaver, N MS Medical Center, Tupelo, MS
01:01:03
PDF would be awesome
Jennifer Kopar
01:02:58
We use VSysOne data base and use their electronic on-boarding. We're still in the initial phase, but it's working pretty well and has eliminated a lot of paperwork.
Barb Wright
01:03:57
We put our orientation and test on Google Docs and send the link to a new volunteer. They review the material and fill out the test and bring it on their first day of volunteering for us to review.
cbiagini
01:03:57
pick up printed documents at interview, orientation is on our website. self study. Employee health doing the medical onboarding piece.
Michelle McCann
01:04:07
All volunteers required, our system just announced requirement for staff and students by October 31st.
Arlette
01:06:38
We are using Voltak the web-based recently.
Arlette
01:09:18
Not yet
jonessusank@uams.edu
01:09:29
yes.
Amy Saye
01:09:36
I had about 30% of my volunteers back until the Delta variant appeared. Now I have about 10% and I did lose some volunteers once the vaccine became required
Kim Pinter
01:11:20
Great job! Thank you!
Zebroe02
01:11:27
Thanks so much for an informative session
VHAMORSCHAFE
01:11:39
Thank You
Rhonda Weaver, N MS Medical Center, Tupelo, MS
01:11:46
Thank you for this session. It was great
Barb Wright
01:11:46
I really enjoy this format and being able to share ideas. Thank you for hosting. Great job!
Alice Wanninger
01:11:58
Thank you. Good sharing and very informative.
cbiagini
01:11:58
excellent job!!
Michelle McCann
01:12:08
Great Job!
Theresa Douglas
01:12:15
Thanks!