
29:16
What activities are you doing to better stay in touch with the database and how have you increased your level of client care?

34:38
Newsletter

35:13
Food, drive parking lot party, virtual cooking class, Starbucks gift card, get email

41:31
Holiday cards, tax letters, review email, birthday and anniversary calls, client surveys, sponsor drive in movie with goodie bags, Hupman events webpage with QR code on mailings

43:24
drawings in newsletter, seasonal ideas

45:53
personalized information on DB, packing tape/sharpies; CRM- Text messages for B-day; to get addresses- title co provides with forwarding information

48:57
what’s the verify website? Been Verified?

49:10
been verified for additional contact information to send a market report for increased

49:44
Is there a cost?

53:13
What additional duties and or additional efficiencies or systems have you implemented or taken on to provide leverage to the agent/sales team?

01:17:01
Keep Remote Engagement with Agents and/or Team

01:17:05
keeping*

01:17:20
What events are your most successful?

01:17:34
Best CRM's?

01:17:39
More referrals from our spheres

01:17:44
What systems/platforms do your teams use for centralized communication?

01:17:48
How are Admins supporting new agent onboarding (i.e. training, system set-up)?

01:17:49
How to keep agents accountable with being more virtual and less in the office

01:18:00
New to role with a wide variety of task, how do you organize/prioritize tasks, time block, etc?

01:18:15
CRMs teams are using and liking for agent engagement and database building

01:18:28
Ditto for Edith's question, especially if you are not only focused on one company

01:18:37
How to plan client events around the COVID19 pandemic and ways to get people involved in these, be they virtual or in person - socially distanced.

01:18:39
Favorite newsletter platforms?

01:18:50
What types of database outreach is everyone seeing the most interaction from? types of events, newsletters, etc...

01:18:51
Events that get people engaged without breaking the bank

01:19:01
Organizational must-haves, tips, tricks, tools, apps that your team utilizes, especially in a virtual environmet

01:19:07
environment*

01:19:11
Homebot success stories

01:19:14
What client engagement should be Agent and what engagement should/could be Admin

01:19:20
What do your total duties include if working with a listing agent from inception of a new listing through contract to close?

01:19:22
Keeping ISA’s on task and tracking conversion

01:19:49
top tasks your ISA does to help with conversion/CRM upkeep in terms of touches

01:19:54
Gifts/Contest prizes that have worked well for the agents to deliver/send out and have been well received/enticing

01:19:57
Newsletter content - what do you include/cover

01:20:12
Our team is moving into our own office space and I'm transitioning into the role as front desk/office manager. Looking for ideas for adding value to our clients that are different that our Client Care Manager

01:24:18
I don't have a mic today - but we are doing a free drive thru pie giveaway the week before Easter.

01:30:19
We also had a pumpkin-carving contest, a Show Us Your Home office contest, and a Show Us Your Pride goodie basket give away since Pride was cancelled.

01:30:39
What link do you use to link the QR code for the home value?

01:32:30
Leverage your vendors to sponsor events

01:34:12
Does flow code have a limit on the QR code scan?

01:34:41
Can you upload QR code to FB & Instagram?

01:36:08
MEC Private FB Group - Middleton Elite Coaching Clients and Team Memberswww.facebook.com/groups/831283517051753/

01:37:25
Brivity

01:41:50
We use KW’s Command and previously used Hubspot

01:44:54
What is the name of this time management?

01:45:10
Greer is referring to Trello

01:47:41
what so of requests are they submitting?

01:48:44
I want to help, but my housekeeper is cleaning up a very large broken mirror and there is a lot of vacuum noise in my background.Email organization by 4 Quadrants: Urgent, Less Urgent, Follow Up and To Do's. The Follow Up and To Do's have set due dates. Forever trying to achieve Inbox ZeroTask Management, I've used Asana and still do use it a lot. I don't use it, but I think Trello is now what Asana once was.

01:49:31
I like Basecamp for task management

01:49:33
Brivity provides not only tasks associated with leads or past clients and transactions or projects, but we have the ability to add individual tasks and it asks for a priority level

01:50:47
Using color coded stars are awesome for email prioritization

01:51:38
I love our huddles