Future of Tourism Coalition: Destination Stewardship and Stakeholder Engagement
- Shared screen with speaker view

29:17
We are recording, and I will launch the livestream on FB shortly.

29:57
Jorge Moller from Chile

30:07
Hello from Serbia :)

30:10
Good morning - Amit Ariel from Aventura Florida

30:10
Hi from Los Angeles

30:11
Hello from Fort Myers, Florida.

30:15
Greetings from New York and Lindblad Expeditions!

30:17
good morning from seattle!

30:20
Hello/Hej from Gothenburg, Sweden!

30:21
Good afternoon.

30:22
Namaste , Hola Amigos

30:28
Hi here is Jenny Jonevret from Visit Sweden :-)

30:28
Good morning from the San Juan Islands of Washington state!

30:30
Hello everyone! Todd Comen from Endicott College in MA and Vermont.

30:33
Hallo, I am Birgit from Germany

30:35
Good morning from Toronto!

30:36
Good Morning from Seattle!

30:37
Good morning from Miami

30:38
Hi Jorge Moller from Chile !!!

30:39
Hello from Helsinki

30:39
Good afternoon from Dover in Kent England UK

30:41
Hi everyone! Tom and I (Ellen) are from Tanzania and South Africa and are looking forward to the talk!!

30:41
hi everyone!

30:41
Good Afternoon

30:43
Miguel @ www.inature.pt - Portugal

30:43
Hello to everyone from Pilsen, Czech Republic

30:45
Hej from sunny Visby. Sweden!

30:48
Good evening from Kyiv, Ukraine! JoAnna from Rooted here.

30:50
Hello from Arlington VA, Cliff McCreedy with US Biosphere Network

30:50
Good morning from VA!

30:50
Hello from Farmington, Maine, USA

30:50
Hi Everyone, Andrea here from LA

30:50
Hello Sonja from Madagascar !

30:51
Hello from UK, I work in the glamping sector

30:51
Hello Lynn Broughton from Taste Detours in Guelph, Canada

30:52
greetings from greece

30:53
Good morning from Los Angeles

30:57
Jorge! Chi!

30:57
Erik Wolf from the World Food Travel Association, hello!

30:57
Hi There. Good morning from Boston, MA, USA

30:57
Good Morning from St. Kitts

30:57
Good morning from Coastal Georgia!

30:57
hi every one am steven… st kitts

30:58
Hello from Bosnia

30:58
Good morning from Vancouver, Canada!

30:58
Good afternoon Kenneth from Edinburgh Scotland

31:01
Hi, from North Carolina

31:03
Hello everyone from Spain

31:03
Good morning from Chicago in the U.S.!

31:03
Hello from Switzerland - Urs Wagenseil, Institute of Tourism & Mobility, Lucerne

31:05
Hi from Bulgaria

31:06
Hi from Athens, Greece! Iyad Kayali from Ecotourism Greece and Medventure - Sustainable Tourism Development

31:08
Hi everyone! Greetings from Washington, DC :)

31:08
Hi everyone I’m Fumiko joining from Tokyo Japan!

31:08
Bonjour Chris and Jorge !

31:09
Hello from Romania!

31:09
Ciao from Italy

31:10
Hi everyone - I am Richard Dickinson from England Richard.Dickinson@tomorrowstourism.com

31:10
Maurice Bergin, Ireland - running a tourism environmental certification programme

31:11
Good evening from Indonesia ...

31:11
Good afternoon / morning / evening from south London (UK variety) Tim @ www.etoa.org

31:12
Hello from the Philippines!

31:12
hi! Irene from Italy and I work for fairbnb.coop

31:12
Hi I am Stephan Funk, director of Nature Heritage www.natureheritage.org , currently based in Chile

31:15
Hello. Jennifer Self from Lake Tahoe California-Nevada

31:18
Hi Good evening Priscillar Lagat - Kenya Association of Women in Tourism - from Nairobi, Kenya

31:19
Greetings from San Francisco - Jim Sano WWF

31:19
Ciao, I'm Dunia from Italy.

31:20
Good Morning From Boston!! Incredible to see people from all over the world!

31:20
Good afternoon from Prague, Czech Republic

31:24
Hello from Wiltshire in the UK - really pleased to join you today!

31:25
Good Morning from Anchorage, Alaska

31:26
Hello from Ashburn, Virginia, USA

31:28
Good morning from Arizona!

31:28
Good Morning from Vail, Colorado : )

31:31
hello from Nias-Indonesia.

31:31
Hello from Florianópolis, Brazil

31:32
Good morning from Sonoma County, California!

31:33
Hi, I’m Clare Cooper, one of the founders of the new Cateran Ecomuseum in Scotland: www.cateranecomuseum.co.uk We’re hoping to pilot a Regenerative Tourism approach across our geography.

31:36
Hola from Balearics Island, Spain

31:37
Hi from the Norwegian mountains

31:41
Hello from Sunny Central Florida!

31:48
Hello from Venice Italy I'm Federico Travel Escape Tour Operator

31:57
Hello Dieuwke here from Amsterdam Reinvent Tourism & fairbnb.coop

31:57
Greetings! This is GP, doctoral student at University of Waterloo Department Recreation and Leisure in Waterloo, Canada

32:14
Good morning, everyone! Kelsey from CREST here. I just wanted to remind everyone that we are now recording, and the webinar is being streamed live on Facebook.

32:20
Attendees, when introducing yourselves, please select panelists and attendees. Oh, I'm Executive Director of the Center for Responsible Travel. Thanks for joining us, on behalf of CREST and the Future of Tourism Coalition.

32:21
My name is Brigitte Nitsch and a lecturer Tourism Management at NHLStenden Leeuwarden, the Netherlands. Especially stakeholder management....also I am interested in ethical leadership and community based tourism

32:21
Hi all, Marco here from London - very interested in development / management of Sustainable Hotels - https://www.linkedin.com/in/marcopoliafico/

32:31
Please feel free to chat me with any technical issues or questions you have about the webinar. Enjoy!

32:41
Good afternoon from Fredericia, Denmark

32:46
Cheers from Jackson Hole, Wyoming

32:52
What an amazing audience! From Boston … and Tourism Cares!

32:55
Good morning from Vancouver, Canada!

33:04
Hello everyone from Wales. Greetings from Stevens & Associates www.future-tourism.com

33:17
Hi everyone! This Myrthe, co-founder of De Reis Naar Morgen (the journey to tomorrow in English), from Amsterdam!

33:25
Hello everyone. Bobby Chappell with Sustainable Travel International and Tourism Impact Services. Sustainability Standards and Destination Planning.

33:35
Hi, everyone.

33:42
Good day to all! I am a travel advisor with World Exposures, promoting socially responsible travel around the globe.

33:43
Hallo from Bulgaria, from the Pirin Tourism Forum Association (NGO for sustainable tourism)

33:47
Hello all, Mirko from London

33:47
Hola! Good morning from Colombia!

33:52
Good Morning, everyone! Beth Markham from Town of Vail. Pleased to be here today!

34:00
Greetings! Pam from the the Virgin Islands of the United States.

34:02
Congratulations for such an inspiring initiative - https://www.inature.pt and http://www.facebook.com/iNature.PT

34:05
Hello from Horseshoe Valley, Ontario, Canada!

34:09
Hi everyone, from Blue Ventures

34:13
Hi! Linden Pearsall here from the Cache la Poudre River National Heritage Area (https://www.nps.gov/places/cache-la-poudre-river-national-heritage-area.htm) in Northern Colorado :)

34:17
Happy to join from Smatrip Foundation in Chile. Eugenio Yunis

34:21
Hello all from Florida. Jared Meyers from Legacy Vacation Resorts and B Tourism

34:24
Good Day from North Carolina's NC GreenTravel Initiative prograqm

34:27
Hi! Linden Pearsall here from the Cache la Poudre River National Heritage Area (https://www.nps.gov/places/cache-la-poudre-river-national-heritage-area.htm) in Northern Colorado :)

34:42
Hello everyone, excited fro join you for this discussion or the future of sustainable tourism.

34:46
Hello form Pucon Chile, Zenit Travel !

34:47
https://www.linkedin.com/in/tara-busch-0972705b/

34:50
Hi! Happy to be here today. Christine Winebrenner Irick, Founder of Lotus Sojourns and Host of Soul of Travel podcast, joining from Colorado. www.lotussojourns.com

34:54
Hello from El Paso, Texas

34:58
Hello from Overseas Adventure Travel in Boston!

35:05
Hello from Destinations Together!

35:06
Good day to all from Mallorca in the heard of the Mediterranean Sea!

35:25
Hi Lorraine! Do you have a question?

35:38
Hello from MANKWE GAMETRACKERS - SOUTH AFRICA

35:46
Greetings all, Evan from Portland Maine.

35:52
Suzanne from Boston - working at RISE Travel Institute - a new sustainable travel startup - would love to connect https://www.linkedin.com/in/suzanne-rommelfanger/

35:55
Hello everyone! This is Ellen Malloway from the Portland, OR, metropolitan area!

35:55
Good afternoon everyone and thanks for pulling this together today - from the still snowy mountains of Montenegro - Partner of Green Destinations here and Board Member at Global Ecotourism Network.

35:59
Looking forward to connecting - CMD Inspired https://www.linkedin.com/in/chris-doyle-2908a71/

36:00
Good afternoon from Montenegro, Former Yougoslav Republic - Europe Valentina Kazic

36:29
Hi everyone from Dublin Ireland

36:44
Hello from Bodrum, Turkey !!

36:59
hi all, from Boston!

37:04
Hi Everybody!, I’m Carolien, an intern at CREST. Joining from Gotland Sweden :)

37:08
Hallo to everyone from me, Simana Markovska, chair of the Pirin Tourism Forum Association for sustainable tourism https://www.linkedin.com/in/simana-markovska-89658835/

37:39
Hello all,https://www.linkedin.com/in/mirko-buzzelli/

37:59
Hello, I'm Rante from Bicycle.MK from Skopje, North Macedonia

38:36
Graham Hutchison, Chairman White Cliffs Country Tourism Association www.wccta.org.uk

38:44
Hello All from India!

39:01
Graham Hutchison - Chairman of Dover Castle

39:11
hello all - it’s adiam, a destination marketing consultant from London. Love to connect with you all: https://www.linkedin.com/in/adiamg/

39:13
Hello from London https://www.linkedin.com/in/karensimmonds/

39:14
Hello everyone, from cool Maine!

39:43
Hi everyone, I’m Fumiko, co-founder at Tricolage, in Tokyo Japan! https://www.linkedin.com/company/tricolage

40:06
Hi everyone! Joining here from Toronto, Canada part of TourRadar

40:26
Amy Nesler, Stewardship Coordinator San Juan Islands Visitors Bureau www.linkedin.com/amynesler

40:38
Hello everyone, from cloudy and cool Maine! - Rob

40:53
Hello everyone, I'm Jinal a Program and Research Intern at CREST and a Tourism Management Graduate student at the New York University. I'm especially interested in sustainable travel & tourism and would love to connect, https://www.linkedin.com/in/jinaldalal/

40:54
Hello everyone! Jennifer Spatz from Global Family Travels Happy to be here! https://www.linkedin.com/in/jenniferspatz/

41:07
Hello! Ashley Newson, Community Planner with the National Park Service, joining from central Missouri.

41:13
US New Mexico National Park Service- hello all!!

42:13
hello dear colleagues, from sunny Carpathians! Carpathian convention sustainable tourism platform, center in Uzhhorod, Ukraine! www.cstp.center

42:34
Hello everyone! Gabriel from São Paulo, Brazil. Great content, very important! https://www.linkedin.com/in/padores/

42:45
Hi all from Portugal

43:06
Another Mainer onboard! Evan from @Longer Vacations. Great to be here.

44:12
Hello from Prague, Czech Republic! https://www.linkedin.com/in/neilbrinckerhoff/

44:46
Hi everyone! I’m Taylor Ruoff, Program Manager at the George Washington University International Institute of Tourism Studies. Joining in from DC today and excited for this discussion! https://business.gwu.edu/research/IITS

44:47
I'm also interested in connecting with anyone attending today. Feel free to reach out to me! https://www.linkedin.com/in/ellen-malloway/

44:57
What about business travel? That would be transient, not convention or events? Where would that fall in the tourism styles?

45:16
Development should be part of gov regional and urban planning cycle ?

45:39
Hello, I, m Antonio Ramalho from Portugal - Europe.

46:16
I am Priadi (Mr.) from Highland Indonesia (Tour company & campsite management)

47:06
https://md-tour-health-tourism-innovation6.webnode.pt

48:44
Greetings from Vietnam.The Association of Southeast Asian Social Enterprises for Training in Hospitality & Catering (http://assethc.org/) is pleased to join this event along with passionate sustainable tourism professionals

48:46
Question: Should we ban cruise ships in all sensitive destinations? Alaska, Santorini, Caribbean, Venice...

49:00
Question: Should we ban cruise ships in all sensitive destinations? Alaska, Santorini, Caribbean, Venice...

49:28
Welcome, everyone! There will be time for Q&A at the end of the webinar. We will be asking you to direct your questions to the Q&A, not the chat. Thank you!

49:50
excluding a selected group is never the answer

50:30
Cruise vs land-based travelers - does the impact comparison include other elements such as solid waste disposal, water stewardship, infrastructure etc?

51:36
Hi I’m Danielle Heard Mollel, co-founder of Adumu Safaris, a social impact safari company established to restore land, rights, culture, and economic self-determination to the Indigenous Maasai people and other host communities in East Africa through equitably ecotourism, regional tourism reform, and community conservation.

52:22
🙌 hence the need to go beyond GDP and measure happinesss & wellbeing!

52:32
Adumusafaris.com Adumuimpact.org

52:45
Better metrics needed. Negative externalties of travel ought to be considered. So who's looking at this in relation to cruiseships and other forms of tourism product that has large negative externalities.

54:03
Greetings from Scotland! Benjamin Carey here: https://www.linkedin.com/in/benjamincarey1/. Currently working on sustainable destination management and tourism policy in Africa, Asia and Europe. Interesting times...

54:11
Hello Everyone, I am Lukas Weyh, Treasurer of the Alumni of the Master Sustainable Destination Development at the University of Uppsala. Feel free to contact me for collaborations! www.linkedin.com/in/lukas-weyh

54:54
hi! Roni Weiss, Executive Director of Travel Unity - happy to be a part of the Advisory Committee for FoTC - https://linkedin.com/in/roniweiss

54:59
Greetings from CED - World Centre of Excellence for Destinations.

55:43
Precisely! The community are often left out of the loop

57:58
Sustainability needs lots of fleshing out....everyone has different understanding of the same term...yet how much are SDGs flowed down into organisational accounts ?

58:02
Very well explained and easy to follow. Thank you, very interesting!

58:11
Hi all, Supporting hotels with their energy & environmental management & looking for investors for 2 eco-projects in Greece - very interested in development / management of Sustainable Hotels - https://www.linkedin.com/in/marcopoliafico/

58:38
Hello from Venice, CA. and The Evolved Travelerwww.evolvedtraveler.comhttps://www.linkedin.com/in/justinsmith4/

59:05
Can these presentations be shared ?

59:22
Thank you for the discussion today and the opportunity to assess the connections of community, cultures, sustainability and tourism’s economic stability to small business, craft makers, artists, historic sites, and the valuable resources represented through succinct and thoughtful sustainable tourism programs. The relevant approach to inclusive, diverse and represented tourism structures is also elastic to the goals ahead.

59:51
CED current initiative in Latin America : https://www.smedlab.travel/

01:01:40
Lots of very good points made in this presentation. This is exactly what we aim for here at Kaya Responsible Travel. We work directly with communities and all of our initiatives are community driven to ensure they benefit in the end from the groups and individuals they host.

01:01:49
Dominique Callimanopulos from https://elevatedestinations.com/ here!

01:02:04
In advance of COP26 in November, I'm involved in an initiative that's encouraging organisations from all sectors to declare their commitment to the Paris Agreement: https://www.unhscotland.org.uk/from-paris-to-cop26. Signatory event for "travel, tourism and transport" on 30 September.

01:03:28
Dominique Callimanopulos from https://elevatedestinations.com/ here!

01:03:29
excellent

01:03:37
Wonderful presentation!

01:03:56
Very Good presentation Jonathan !!!

01:04:20
Very to the point! Spot on!

01:04:42
Great quote the one by Macchiavelli @Jonathan. Greetings from Montenegro & Green Destinations & GEN.

01:05:06
Brilliant approach. Congratulations

01:06:02
www.visitniasisland.com (A new green destination in pacific coast of Indonesia)

01:07:16
Great presentation and great examples Jonathan! Speak soon :)

01:09:10
Welcome, everyone! Please take note that there are two options when chatting - "All panelists" or "All panelists and attendees." If you would like all attendees joining the webinar today to see your chats, please use the option "All panelists and attendees." Thank you!

01:09:26
The model being advocated is very linear and traditional so where are the panellists seeing radical, new, fresh and innovative models of destinations governance and stewardship that the world now requires?

01:11:15
Hello everyone - this is Adiam, a destination marketing consultant from London. Love to connect with everyone: https://www.linkedin.com/in/adiamg/

01:12:19
he model being advocated is very linear and traditional so where are the panellists seeing radical, new, fresh and innovative models of destinations governance and stewardship that the world now requires?

01:12:46
I do hope women were included into the marginalised stakeholder group! Pleased to meet such a wide ranging audience. Tricia from equalityintourism.org

01:12:56
Definitely needed - Innovation

01:13:48
Webinar Recap of Strategies for Reconfiguration of Tourist Destinations in the Era of Covid-19: http://ced.travel/Article/92.html

01:13:57
Good points from Tricia and Terry. This isn't (yet) looking very innovative. Tourism needs radical change.

01:14:52
https://www.iucn.org/sites/dev/files/content/documents/documentation_of_the_planning_and_stakeholder_engagement_tool.pdf

01:17:00
It would be helpful to have a few case studies perhaps - a uniform approach of the type proposed is laudable but the reality on the ground are often more challenging.

01:17:42
This is all great for smaller communities and rural locations. But what about the national level? What about Cities? How are you addressing these challenges? Thanks Garry

01:18:59
There should be more involvement and leadership from communities and local stakeholders on whether a 'council' is necessary and how it will work.

01:19:02
How does this model assign leadership to destination communities? The problem with tourism over the past 30-40 years is that destination communities have been marginalised and often abused. Surely community leadership is what community-centred tourism means?

01:19:49
Hi Sarah! Do you have a question for panelists? Feel free to drop it into the Q&A.

01:20:06
Is this council approach more effective than a nationally co-ordinated approach in say Norway, Slovenia and New Zealand

01:20:24
Fantastic points, @Benjamin Carey, I’m tracking you and have similar perspectives

01:20:52
The presentations by Tricia and Terry are fine but very standard textbook and could be simply transmitted to all F o T Coalition. In this webinar itt would be good to have examples with their positive aspects and difficulties, and how to overcome them.

01:20:54
Thanks very good!!

01:22:12
(Reposting to all attendees) Hi I’m Danielle Heard Mollel, co-founder of Adumu Safaris, a social impact safari company established to restore land, rights, culture, and economic self-determination to the Indigenous Maasai people and other host communities in East Africa through equitably ecotourism, regional tourism reform, and community conservation. Adumusafaris.com adumuimpact.org and my LinkedIn: https://www.linkedin.com/in/danielle-heard-mollel-627b8627

01:22:18
Hi Emily! So great that you are a today’s panel!

01:23:01
Totally agree @Benjamin Carey and @Eugenio

01:23:03
Awesome presentations. Looking forward to the discussion! Hello Everyone, I am Lukas Weyh, Treasurer of the Alumni of the Master Sustainable Destination Development at the University of Uppsala. Feel free to contact me for collaborations! www.linkedin.com/in/lukas-weyh

01:24:25
I appreciate the participation of the three esteemed stakeholders, but would like to also hear from business owners in the communities (B&Bs, attractions, other community members) on their challenges and experiences in this process.

01:27:00
Welcome, everyone! If you have questions that arise for panelists during this panel, please feel free to drop them in the Q&A.

01:27:46
I agree with Nandi: business interests are sometimes at conflict with residents, especially those not depending on tourism. How are their conflicting agendas sorted out?

01:28:18
Thank you @Chris Doyle. I've been overwhelmed with LinkedIn connection requests, and will reply to everyone in due course. The good news at least is that sustainability is finally top of the tourism agenda, but there's still a way to go to truly put communities at the heart of this recovery. Stay well everyone!

01:28:28
Hi everyone! It's Sara from USI master in International Tourism and Sustainable Development, feel free to get in touch https://www.linkedin.com/in/sara-ottolini-055293183

01:32:49
You could mention 5 main benefits to be achieved by finalising a Sustainable Destination implementation in a destination, tanks!

01:33:16
I feel like this group could learn a lot from the Regenerative Travel conversation, that is not really being referred to at all.

01:35:08
Hey Dominique! We are totally on board with the Regenerative Travel movement and are in fact closely aligned. Destination stewardship contributes to regeneration, of course. :)

01:35:16
Of course Dominique, urgent complement with sustainability actions

01:38:32
Thank you all panellist and organisers for the session - I regret I must go to another meeting now.

01:38:37
Although this is a very basic guide on how to create a destination stewardship council, I think this could also be applied to developing regenerative tourism. The awareness of regenerative tourism is still growing, and many professionals aren't convinced that "regenerative" and "sustainable" are two distinct concepts.

01:40:34
brilliant @Dianille! impressive, responsible approach

01:40:55
And cohesive!

01:41:43
Very important @Ellen

01:41:47
“responsible tourism” is the connective tissue between myriad industries, inspires cooperation and sharing

01:43:27
Hi Vicky! Yes, we will be sharing afterwards. Thanks so much for joining! :)

01:46:05
i hear similarities between Gotenburg and Amsterdam. Covid has given a shift to the discussion around tourism. The declaration of the city to embrace the doughnut economics, is very hopeful. We are holding a festival call Reinvent Tourism https://www.reinventtourism.com, everyone is welcome!

01:47:44
I think the very word “destination” can be problematic. A destination is someone else’s .. well … destination. To manage a community as a “destination” is to risk placing the priorities of the “visitor” over those of the community. This can lead to wrong incentives. This terminology can be a core risk at the heart of the tourism industry.

01:48:17
Boa tarde, from Porto, Portugal. It's a very good presentation, and for me as a museum worker and studiyng the impact of tourism on the cultural heritage for a doctoral thesis it´s really important all this information. Obrigada.

01:48:37
Multnomah Falls is so crowded.

01:48:47
@Diannille - I think your LinkedIn will be topped out - sooo sharp, thanks for sharing!

01:49:01
Agree @Adnan. "Host community"?

01:49:53
….looking for destinations looking to up their CSR/ESG performance via tech4good....

01:49:56
@EllenM - totally agree with you re "regenerative' vs 'sustainable' tourism

01:50:15
Thank you for sharing your insight @Danielle, appreciate it! St. Kitts & Nevis are special places!

01:50:50
@Adnan, that's a great point. When we work with communities, they choose how they want their initiative to be frame. Oftentimes, it's (Place name) Stewardship Council.

01:52:13
These questions I posted in the Q&A, but apparently not being seen: Q: in this new world (post-pandemic) order, should not communities/locals be the centerpiece/driver of most future decision making about their own futures? Vs. the three-section piece we just saw - I don’t believe governments should be driving - they should be supportive of distinct communities needs/hopes/desires/visions about how THEY wish to engage (or not) in tourism, on what terms, when, how, and what behaviors they expect from visitors, etc…

01:52:26
follow on Q to my prior question: as I’m watching this, I sense a “tourism” industry framework in near exclusivity, as the “end all” purpose - as I recommend future destination design and development, I advise that human-centric/society focus on basic human needs first is essential (food, water, health, etc.) - once basic needs are met for thoughtful human development, then leaders like those on this Webinar (public, private, NGOs) can assist communities in understanding how/whether/when tourism can play a purposeful role in effective socio-economic development (and self determination), protection of the environment and cultural assets…I am clear that responsible tourism can assist with the basics, but we often put tourism first…I struggle with this - would love to hear others’ thoughts

01:52:29
@Katarina, I like your reference to "relationship". We often forget that tourism involves PEOPLE (and their heritage), and isn't just PLACES.

01:52:46
@Benjamin @Samantha: Best to put the interests of host community and local residents at the center. And then get tourists to behave as “guests” making them realise that they are “visitor” to a living community. Sadly officials in many locations end up putting the $s from tourism ahead of community interest.

01:53:13
@Adnan, Yes!

01:53:22
Couldn’t agree more. Solid relationships and communication are more important than ever.

01:53:52
Couldn't agree more, Adnan!

01:54:47
@Adnan, Agree! Local residents, local businesses and persons/businesses who live and work in in the community should make the decisions.

01:54:58
Plus, what benefits the locals, will exponentially benefit the visitors. It’s that simple.

01:55:04
Perfectly put, Adnan!

01:55:35
I call that "dynamic synergy". Thank you Diannile

01:55:35
Absolutely @Adan. Tourists need to act like they want tourists to act in THEIR communities - with respect

01:55:41
Thank you Panelists

01:55:43
While we won't be able to get to all questions in the Q&A, if you have additional questions following the webinar you can reach us at staff@responsibletravel.org and info@destinationcenter.org.

01:56:04
And yet “relationship” is not a catch all. As we all know, there are many conflicts contained within any relationship.

01:56:55
Please can you email out the PowerPoint presentations shown today? Great session. Thank you.

01:57:04
It is important to consider that most of us in tourism deliver health, wellbeing, strength and happiness, which are so important in our present. By creating incentives for tourism we will deliver that medicine to society.

01:58:12
@Tony, yes, we can share the presentations afterwards!

01:59:57
Do you have any insights to bring along key community members that don’t acknowledge tourism as a key element in planning/management within a very obvious tourism destination.

02:01:05
Community ownership and involvement is key. But how do we get metrics on this? Check how many of the tourism businesses are owned by locals, and how many are true long term residents of the community, and how much of their returns are re-invested in the community? If you are part of the community (e.g. your kids go to school in the community, and your ancestors buried in the soil) you will have a long term love for the community. And not let it get destroyed for short term gain. Sadly, still some locals will sell their community’s “soul” but at least their conscience will be pricked. And their intentions will be discovered by the community.

02:02:14
Love that question as there is no monolithic “locals”

02:03:52
If anyone wants to discuss the issue of creating a unified vision among diverse stakeholders and what are some techniques to overcoming differences, I'd love to connect on LinkedIn. https://www.linkedin.com/in/ellen-malloway/

02:04:50
@Adnan, These are the kinds of metrics I use in destination management. Unless there is community ownership and leadership, the visitor experience will rarely be authentic or satisfactory, undermining the potential value of tourism as a driver of development.

02:05:34
Agree with that @Benjamin

02:06:59
Thank you @Dominique.

02:08:13
@Benjamin, the “community” also can be fragmented. Sometimes a few benefit. And the rest just witness the growth.

02:08:36
That is almost always true @Adnan

02:09:33
Thanks @Adnan, agree. Can we please connect on LinkedIn? Would be great to compare notes...

02:10:19
....recover incremental public service costs via tourist taxes ?

02:11:03
@Benjamin: Sure. Send link please.

02:11:27
https://www.linkedin.com/in/benjamincarey1/

02:13:57
also addressing the needs of communities within the destination, like the 'business community', 'student community' etc

02:14:02
Thank you. This has been a really interesting session, even if there's still much work to do. We MUST put community at the heart of the tourism recovery. Otherwise the COVID tragedy will have been a missed opportunity for a sustainable future for tourism.

02:14:52
@Benjamin: Exactly right. COVID-19 creates opportunities out of crisis. Going back to the “old” normal is the likely default. BIG mistake.

02:14:53
Agreed, @Benjamin Carey.

02:16:04
Sadly, the majority of the tourism industry failed — especially the mass cruise industry! And to look at their current leadership to “turn honest” is going to be a challenge.

02:16:06
https://www.linkedin.com/in/agustin-landeta-m-1aaa1854/ Happy to have Regenerative and Sustainable Tourism conversations from Chile, to the south!

02:19:27
Any destinations/operators/TMCs/DMOs etc looking to link revenue increase to compliance increase (ie sustainability, accessibility, profitability) via on-premise technology invention then more than wiling to discuss colin@lounger-logger.com

02:20:06
I should have said above that the tourism industry mostly failed because it overlooked the interests of the local communities as it grew. This “original sin” starts with the very regular use of the term “Destination Management” — I.e. managing the destination for the sake of tourists. Lets hope the term “destination” is looked with greater criticism. It would be a start.

02:21:59
I agree but "you can not have your cake and eat it"

02:22:19
Adnan - trying to find you on LInkedin, there are many and it’s not clear which one you are ;) your comments solid, hoping to connect

02:22:23
Agreed @Adnan, when even host community members talk about their 'destination management' it's a pretty sad state that they've been overwhelmed by the industry way, right.

02:22:51
@Christopher: please send LInkedin link

02:22:57
Great session! Happy to help with any brand content marketing, sustainability storytelling, etc. Keep in touch, everyone. https://www.linkedin.com/in/robertbholmes/

02:23:02
@Vicky: you can see the irony ;)

02:23:09
@Adnan, I remember being told by a donor 20 years ago that "community" wasn't on their radar - they just wanted to create investments that could be bought and sold. Fortunately there's been a lot of progress since.

02:23:23
@adnan https://www.linkedin.com/in/chris-doyle-2908a71/

02:24:03
@adnan indeed.Vickyhttps://www.linkedin.com/in/vicky-smith/

02:24:20
Interesting panel session and webinar! Thank you!

02:24:23
BST is British Summer Time

02:24:24
Thank you for holding this webinar! Looking forward to the next one. So happy to have made so many new connections as well!

02:24:35
Thank you for a wonderful webinar!

02:24:45
Great active chat, thanks attendees too!

02:24:46
excellent. great coalition!

02:24:48
Thank you!

02:24:48
thank you

02:24:49
Thank you !!

02:24:50
Thank you for a great webinar

02:24:52
Thank you very much!

02:24:53
Thank you everyone!!

02:24:54
Thanks

02:24:56
Thank you very much!

02:24:56
Thank you!

02:24:58
Thank you to everyone for such an insightful session!

02:24:58
Stay safe everyone!

02:24:58
Enjoyed the chats!

02:24:59
Thank you - great session!

02:24:59
Thnaks

02:25:01
Thanks very much for the interesting webinar

02:25:05
Thank you!

02:25:05
Thanks good webinar

02:25:07
Thank you great webinar

02:25:07
Thank you!

02:25:10
Thank you!!

02:25:11
Thank you

02:25:12
Thank you!

02:25:13
Thank you for this great Webinar!

02:25:14
Thank you

02:25:16
Thank you

02:25:16
Thank you!