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Future of Tourism Coalition: Destination Stewardship and Stakeholder Engagement - Shared screen with speaker view
Kelsey Frenkiel - CREST
29:17
We are recording, and I will launch the livestream on FB shortly.
Jorge Moller
29:57
Jorge Moller from Chile
Ivana Damnjanović
30:07
Hello from Serbia :)
Amit Ariel
30:10
Good morning - Amit Ariel from Aventura Florida
Greg Oates
30:10
Hi from Los Angeles
Suzanne Cook
30:11
Hello from Fort Myers, Florida.
Darrel Schoeling
30:15
Greetings from New York and Lindblad Expeditions!
Chi Lo
30:17
good morning from seattle!
Christopher Doyle
30:20
Hello/Hej from Gothenburg, Sweden!
Miguel Ribeiro
30:21
Good afternoon.
CHINMAY DUDHAWADKAR
30:22
Namaste , Hola Amigos
Jenny Jonevret
30:28
Hi here is Jenny Jonevret from Visit Sweden :-)
Amy Nesler
30:28
Good morning from the San Juan Islands of Washington state!
Todd Comen
30:30
Hello everyone! Todd Comen from Endicott College in MA and Vermont.
Birgit
30:33
Hallo, I am Birgit from Germany
Joanne Gellatly
30:35
Good morning from Toronto!
Kelly McCoy
30:36
Good Morning from Seattle!
Herzen Cortes
30:37
Good morning from Miami
Jorge Moller
30:38
Hi Jorge Moller from Chile !!!
Garry white
30:39
Hello from Helsinki
graham hutchison
30:39
Good afternoon from Dover in Kent England UK
Ellen Odendaal
30:41
Hi everyone! Tom and I (Ellen) are from Tanzania and South Africa and are looking forward to the talk!!
John Yonce
30:41
hi everyone!
Stuart Holcombe
30:41
Good Afternoon
Miguel Ribeiro
30:43
Miguel @ www.inature.pt - Portugal
Petr Janeček
30:43
Hello to everyone from Pilsen, Czech Republic
Fie Broker-Bulling
30:45
Hej from sunny Visby. Sweden!
JoAnna Haugen
30:48
Good evening from Kyiv, Ukraine! JoAnna from Rooted here.
Cliff McCreedy
30:50
Hello from Arlington VA, Cliff McCreedy with US Biosphere Network
Nandi Nadkarni
30:50
Good morning from VA!
Mark Pires
30:50
Hello from Farmington, Maine, USA
Andrea Blackman
30:50
Hi Everyone, Andrea here from LA
Sonja Gottlebe
30:50
Hello Sonja from Madagascar !
Kate Morel
30:51
Hello from UK, I work in the glamping sector
Lynn Broughton
30:51
Hello Lynn Broughton from Taste Detours in Guelph, Canada
Akathisti Vekri
30:52
greetings from greece
Dan Ilves
30:53
Good morning from Los Angeles
Christopher Doyle
30:57
Jorge! Chi!
Erik Wolf
30:57
Erik Wolf from the World Food Travel Association, hello!
Brian Cali
30:57
Hi There. Good morning from Boston, MA, USA
Kenney Manning
30:57
Good Morning from St. Kitts
Ashley Lueders
30:57
Good morning from Coastal Georgia!
steven
30:57
hi every one am steven… st kitts
Samir Ibisevic
30:58
Hello from Bosnia
Lucas Pavan
30:58
Good morning from Vancouver, Canada!
Kenneth Wardrop
30:58
Good afternoon Kenneth from Edinburgh Scotland
Jennifer Castillo
31:01
Hi, from North Carolina
Beatriz Lucia
31:03
Hello everyone from Spain
Ann Becker
31:03
Good morning from Chicago in the U.S.!
Urs Wagenseil
31:03
Hello from Switzerland - Urs Wagenseil, Institute of Tourism & Mobility, Lucerne
Rayna Pashova
31:05
Hi from Bulgaria
Iyad Kayali
31:06
Hi from Athens, Greece! Iyad Kayali from Ecotourism Greece and Medventure - Sustainable Tourism Development
Jared Dial
31:08
Hi everyone! Greetings from Washington, DC :)
Fumiko Yoshida
31:08
Hi everyone I’m Fumiko joining from Tokyo Japan!
Sonja Gottlebe
31:08
Bonjour Chris and Jorge !
Lacramioara Beilic
31:09
Hello from Romania!
Lukas Weyh
31:09
Ciao from Italy
Richard Dickinson
31:10
Hi everyone - I am Richard Dickinson from England Richard.Dickinson@tomorrowstourism.com
Maurice Bergin
31:10
Maurice Bergin, Ireland - running a tourism environmental certification programme
Priadi Wibisono
31:11
Good evening from Indonesia ...
Tim Fairhurst
31:11
Good afternoon / morning / evening from south London (UK variety) Tim @ www.etoa.org
Monina
31:12
Hello from the Philippines!
irene zotti
31:12
hi! Irene from Italy and I work for fairbnb.coop
Stephan Funk
31:12
Hi I am Stephan Funk, director of Nature Heritage www.natureheritage.org , currently based in Chile
Jennifer Self
31:15
Hello. Jennifer Self from Lake Tahoe California-Nevada
Priscillar Lagat
31:18
Hi Good evening Priscillar Lagat - Kenya Association of Women in Tourism - from Nairobi, Kenya
James Work/school street Sano
31:19
Greetings from San Francisco - Jim Sano WWF
Dounia Dounia
31:19
Ciao, I'm Dunia from Italy.
karrie hylen
31:20
Good Morning From Boston!! Incredible to see people from all over the world!
Neil Brinckerhoff
31:20
Good afternoon from Prague, Czech Republic
Rebecca Armstrong
31:24
Hello from Wiltshire in the UK - really pleased to join you today!
Ryan Jackson
31:25
Good Morning from Anchorage, Alaska
Lisa Berretta
31:26
Hello from Ashburn, Virginia, USA
Lena Allen
31:28
Good morning from Arizona!
Beth Markham
31:28
Good Morning from Vail, Colorado : )
yanto lase
31:31
hello from Nias-Indonesia.
Michael Krämer
31:31
Hello from Florianópolis, Brazil
Kelly Bass Seibel
31:32
Good morning from Sonoma County, California!
Clare Cooper
31:33
Hi, I’m Clare Cooper, one of the founders of the new Cateran Ecomuseum in Scotland: www.cateranecomuseum.co.uk We’re hoping to pilot a Regenerative Tourism approach across our geography.
Andrea Reginato
31:36
Hola from Balearics Island, Spain
Ingunn Sornes
31:37
Hi from the Norwegian mountains
Alfred Snow
31:41
Hello from Sunny Central Florida!
Federico Bora
31:48
Hello from Venice Italy I'm Federico Travel Escape Tour Operator
Dieuwke Reuvers
31:57
Hello Dieuwke here from Amsterdam Reinvent Tourism & fairbnb.coop
Gaurav Panse
31:57
Greetings! This is GP, doctoral student at University of Waterloo Department Recreation and Leisure in Waterloo, Canada
Kelsey Frenkiel - CREST
32:14
Good morning, everyone! Kelsey from CREST here. I just wanted to remind everyone that we are now recording, and the webinar is being streamed live on Facebook.
CREST
32:20
Attendees, when introducing yourselves, please select panelists and attendees. Oh, I'm Executive Director of the Center for Responsible Travel. Thanks for joining us, on behalf of CREST and the Future of Tourism Coalition.
Brigitte Nitsch
32:21
My name is Brigitte Nitsch and a lecturer Tourism Management at NHLStenden Leeuwarden, the Netherlands. Especially stakeholder management....also I am interested in ethical leadership and community based tourism
Marco Poliafico
32:21
Hi all, Marco here from London - very interested in development / management of Sustainable Hotels - https://www.linkedin.com/in/marcopoliafico/
Kelsey Frenkiel - CREST
32:31
Please feel free to chat me with any technical issues or questions you have about the webinar. Enjoy!
Verena Knudsen
32:41
Good afternoon from Fredericia, Denmark
Kate Sollitt
32:46
Cheers from Jackson Hole, Wyoming
Kristi Marsh
32:52
What an amazing audience! From Boston … and Tourism Cares!
Ted Lee
32:55
Good morning from Vancouver, Canada!
TERRY STEVENS
33:04
Hello everyone from Wales. Greetings from Stevens & Associates www.future-tourism.com
Myrthe Naus
33:17
Hi everyone! This Myrthe, co-founder of De Reis Naar Morgen (the journey to tomorrow in English), from Amsterdam!
Robert Chappell
33:25
Hello everyone. Bobby Chappell with Sustainable Travel International and Tourism Impact Services. Sustainability Standards and Destination Planning.
Eugenio Yunis
33:35
Hi, everyone.
Susan Sheats
33:42
Good day to all! I am a travel advisor with World Exposures, promoting socially responsible travel around the globe.
Simana Markovska
33:43
Hallo from Bulgaria, from the Pirin Tourism Forum Association (NGO for sustainable tourism)
Mirko Buzzelli
33:47
Hello all, Mirko from London
Natalia Naranjo Ramos
33:47
Hola! Good morning from Colombia!
Beth Markham
33:52
Good Morning, everyone! Beth Markham from Town of Vail. Pleased to be here today!
Pam Richards
34:00
Greetings! Pam from the the Virgin Islands of the United States.
Miguel Ribeiro
34:02
Congratulations for such an inspiring initiative - https://www.inature.pt and http://www.facebook.com/iNature.PT
Robb MacDonald
34:05
Hello from Horseshoe Valley, Ontario, Canada!
Ryan Lewis
34:09
Hi everyone, from Blue Ventures
Linden Pearsall
34:13
Hi! Linden Pearsall here from the Cache la Poudre River National Heritage Area (https://www.nps.gov/places/cache-la-poudre-river-national-heritage-area.htm) in Northern Colorado :)
Eugenio Yunis
34:17
Happy to join from Smatrip Foundation in Chile. Eugenio Yunis
Jared Meyers
34:21
Hello all from Florida. Jared Meyers from Legacy Vacation Resorts and B Tourism
Tom Rhodes
34:24
Good Day from North Carolina's NC GreenTravel Initiative prograqm
Linden Pearsall
34:27
Hi! Linden Pearsall here from the Cache la Poudre River National Heritage Area (https://www.nps.gov/places/cache-la-poudre-river-national-heritage-area.htm) in Northern Colorado :)
Tara Busch
34:42
Hello everyone, excited fro join you for this discussion or the future of sustainable tourism.
Agustin Landeta mellado
34:46
Hello form Pucon Chile, Zenit Travel !
Tara Busch
34:47
https://www.linkedin.com/in/tara-busch-0972705b/
Christine Winebrenner Irick
34:50
Hi! Happy to be here today. Christine Winebrenner Irick, Founder of Lotus Sojourns and Host of Soul of Travel podcast, joining from Colorado. www.lotussojourns.com
Ruth Cordova
34:54
Hello from El Paso, Texas
Ann Shannon
34:58
Hello from Overseas Adventure Travel in Boston!
Thomas Anderson
35:05
Hello from Destinations Together!
Bartomeu Deya
35:06
Good day to all from Mallorca in the heard of the Mediterranean Sea!
Kelsey Frenkiel - CREST
35:25
Hi Lorraine! Do you have a question?
Phumeza Ngwe Ndjock
35:38
Hello from MANKWE GAMETRACKERS - SOUTH AFRICA
Evan McElligott
35:46
Greetings all, Evan from Portland Maine.
Suzanne Rommelfanger
35:52
Suzanne from Boston - working at RISE Travel Institute - a new sustainable travel startup - would love to connect https://www.linkedin.com/in/suzanne-rommelfanger/
Ellen Malloway
35:55
Hello everyone! This is Ellen Malloway from the Portland, OR, metropolitan area!
Kirsi Hyvaerinen
35:55
Good afternoon everyone and thanks for pulling this together today - from the still snowy mountains of Montenegro - Partner of Green Destinations here and Board Member at Global Ecotourism Network.
Christopher Doyle
35:59
Looking forward to connecting - CMD Inspired https://www.linkedin.com/in/chris-doyle-2908a71/
Valentina Kazic
36:00
Good afternoon from Montenegro, Former Yougoslav Republic - Europe Valentina Kazic
Raymond Keaney
36:29
Hi everyone from Dublin Ireland
Tuncay Kuleli
36:44
Hello from Bodrum, Turkey !!
John Yonce
36:59
hi all, from Boston!
Carolien den Boer
37:04
Hi Everybody!, I’m Carolien, an intern at CREST. Joining from Gotland Sweden :)
Simana Markovska
37:08
Hallo to everyone from me, Simana Markovska, chair of the Pirin Tourism Forum Association for sustainable tourism https://www.linkedin.com/in/simana-markovska-89658835/
Mirko Buzzelli
37:39
Hello all,https://www.linkedin.com/in/mirko-buzzelli/
Bojan Rantasa
37:59
Hello, I'm Rante from Bicycle.MK from Skopje, North Macedonia
graham hutchison
38:36
Graham Hutchison, Chairman White Cliffs Country Tourism Association www.wccta.org.uk
Shruti Singh
38:44
Hello All from India!
graham hutchison
39:01
Graham Hutchison - Chairman of Dover Castle
Adiam Ggude
39:11
hello all - it’s adiam, a destination marketing consultant from London. Love to connect with you all: https://www.linkedin.com/in/adiamg/
Karen Simmonds
39:13
Hello from London https://www.linkedin.com/in/karensimmonds/
Rob Holmes
39:14
Hello everyone, from cool Maine!
Fumiko Yoshida
39:43
Hi everyone, I’m Fumiko, co-founder at Tricolage, in Tokyo Japan! https://www.linkedin.com/company/tricolage
Kaitlyn Duggan
40:06
Hi everyone! Joining here from Toronto, Canada part of TourRadar
Amy Nesler
40:26
Amy Nesler, Stewardship Coordinator San Juan Islands Visitors Bureau www.linkedin.com/amynesler
Rob Holmes
40:38
Hello everyone, from cloudy and cool Maine! - Rob
Jinal Dalal
40:53
Hello everyone, I'm Jinal a Program and Research Intern at CREST and a Tourism Management Graduate student at the New York University. I'm especially interested in sustainable travel & tourism and would love to connect, https://www.linkedin.com/in/jinaldalal/
Jennifer Spatz
40:54
Hello everyone! Jennifer Spatz from Global Family Travels Happy to be here! https://www.linkedin.com/in/jenniferspatz/
Ashley Newson
41:07
Hello! Ashley Newson, Community Planner with the National Park Service, joining from central Missouri.
Marie Sauter
41:13
US New Mexico National Park Service- hello all!!
Valentyn Voloshyn
42:13
hello dear colleagues, from sunny Carpathians! Carpathian convention sustainable tourism platform, center in Uzhhorod, Ukraine! www.cstp.center
Gabriel Pedrosa
42:34
Hello everyone! Gabriel from São Paulo, Brazil. Great content, very important! https://www.linkedin.com/in/padores/
Lídia Nicolau
42:45
Hi all from Portugal
Evan McElligott
43:06
Another Mainer onboard! Evan from @Longer Vacations. Great to be here.
Neil Brinckerhoff
44:12
Hello from Prague, Czech Republic! https://www.linkedin.com/in/neilbrinckerhoff/
Taylor Ruoff
44:46
Hi everyone! I’m Taylor Ruoff, Program Manager at the George Washington University International Institute of Tourism Studies. Joining in from DC today and excited for this discussion! https://business.gwu.edu/research/IITS
Ellen Malloway
44:47
I'm also interested in connecting with anyone attending today. Feel free to reach out to me! https://www.linkedin.com/in/ellen-malloway/
Nandi Nadkarni
44:57
What about business travel? That would be transient, not convention or events? Where would that fall in the tourism styles?
Colin Bidewell
45:16
Development should be part of gov regional and urban planning cycle ?
Antonio Ramalho
45:39
Hello, I, m Antonio Ramalho from Portugal - Europe.
Priadi Wibisono
46:16
I am Priadi (Mr.) from Highland Indonesia (Tour company & campsite management)
Antonio Ramalho
47:06
https://md-tour-health-tourism-innovation6.webnode.pt
Sophie Hartman
48:44
Greetings from Vietnam.The Association of Southeast Asian Social Enterprises for Training in Hospitality & Catering (http://assethc.org/) is pleased to join this event along with passionate sustainable tourism professionals
Iyad Kayali
48:46
Question: Should we ban cruise ships in all sensitive destinations? Alaska, Santorini, Caribbean, Venice...
Iyad Kayali
49:00
Question: Should we ban cruise ships in all sensitive destinations? Alaska, Santorini, Caribbean, Venice...
Kelsey Frenkiel - CREST
49:28
Welcome, everyone! There will be time for Q&A at the end of the webinar. We will be asking you to direct your questions to the Q&A, not the chat. Thank you!
Thomas Anderson
49:50
excluding a selected group is never the answer
James Work/school street Sano
50:30
Cruise vs land-based travelers - does the impact comparison include other elements such as solid waste disposal, water stewardship, infrastructure etc?
Danielle Heard Mollel
51:36
Hi I’m Danielle Heard Mollel, co-founder of Adumu Safaris, a social impact safari company established to restore land, rights, culture, and economic self-determination to the Indigenous Maasai people and other host communities in East Africa through equitably ecotourism, regional tourism reform, and community conservation.
Chi Lo
52:22
🙌 hence the need to go beyond GDP and measure happinesss & wellbeing!
Danielle Heard Mollel
52:32
Adumusafaris.com Adumuimpact.org
Ashley Lueders
52:45
Better metrics needed. Negative externalties of travel ought to be considered. So who's looking at this in relation to cruiseships and other forms of tourism product that has large negative externalities.
Benjamin Carey
54:03
Greetings from Scotland! Benjamin Carey here: https://www.linkedin.com/in/benjamincarey1/. Currently working on sustainable destination management and tourism policy in Africa, Asia and Europe. Interesting times...
Lukas Weyh
54:11
Hello Everyone, I am Lukas Weyh, Treasurer of the Alumni of the Master Sustainable Destination Development at the University of Uppsala. Feel free to contact me for collaborations! www.linkedin.com/in/lukas-weyh
Roni Weiss
54:54
hi! Roni Weiss, Executive Director of Travel Unity - happy to be a part of the Advisory Committee for FoTC - https://linkedin.com/in/roniweiss
FRANCOIS BEDARD
54:59
Greetings from CED - World Centre of Excellence for Destinations.
Adiam Ggude
55:43
Precisely! The community are often left out of the loop
Colin Bidewell
57:58
Sustainability needs lots of fleshing out....everyone has different understanding of the same term...yet how much are SDGs flowed down into organisational accounts ?
Brigitte Nitsch
58:02
Very well explained and easy to follow. Thank you, very interesting!
Marco Poliafico
58:11
Hi all, Supporting hotels with their energy & environmental management & looking for investors for 2 eco-projects in Greece - very interested in development / management of Sustainable Hotels - https://www.linkedin.com/in/marcopoliafico/
Justin Smith
58:38
Hello from Venice, CA. and The Evolved Travelerwww.evolvedtraveler.comhttps://www.linkedin.com/in/justinsmith4/
Heidi Clarke
59:05
Can these presentations be shared ?
Richard Peterson
59:22
Thank you for the discussion today and the opportunity to assess the connections of community, cultures, sustainability and tourism’s economic stability to small business, craft makers, artists, historic sites, and the valuable resources represented through succinct and thoughtful sustainable tourism programs. The relevant approach to inclusive, diverse and represented tourism structures is also elastic to the goals ahead.
FRANCOIS BEDARD
59:51
CED current initiative in Latin America : https://www.smedlab.travel/
Julie Graham
01:01:40
Lots of very good points made in this presentation. This is exactly what we aim for here at Kaya Responsible Travel. We work directly with communities and all of our initiatives are community driven to ensure they benefit in the end from the groups and individuals they host.
Dominique Callimanopulos
01:01:49
Dominique Callimanopulos from https://elevatedestinations.com/ here!
Benjamin Carey
01:02:04
In advance of COP26 in November, I'm involved in an initiative that's encouraging organisations from all sectors to declare their commitment to the Paris Agreement: https://www.unhscotland.org.uk/from-paris-to-cop26. Signatory event for "travel, tourism and transport" on 30 September.
Dominique Callimanopulos
01:03:28
Dominique Callimanopulos from https://elevatedestinations.com/ here!
Akathisti Vekri
01:03:29
excellent
Robb MacDonald
01:03:37
Wonderful presentation!
Jorge Moller
01:03:56
Very Good presentation Jonathan !!!
Iyad Kayali
01:04:20
Very to the point! Spot on!
Kirsi Hyvaerinen
01:04:42
Great quote the one by Macchiavelli @Jonathan. Greetings from Montenegro & Green Destinations & GEN.
Bartomeu Deya
01:05:06
Brilliant approach. Congratulations
yanto lase
01:06:02
www.visitniasisland.com (A new green destination in pacific coast of Indonesia)
Marta Mills
01:07:16
Great presentation and great examples Jonathan! Speak soon :)
Kelsey Frenkiel - CREST
01:09:10
Welcome, everyone! Please take note that there are two options when chatting - "All panelists" or "All panelists and attendees." If you would like all attendees joining the webinar today to see your chats, please use the option "All panelists and attendees." Thank you!
TERRY STEVENS
01:09:26
The model being advocated is very linear and traditional so where are the panellists seeing radical, new, fresh and innovative models of destinations governance and stewardship that the world now requires?
Adiam Ggude
01:11:15
Hello everyone - this is Adiam, a destination marketing consultant from London. Love to connect with everyone: https://www.linkedin.com/in/adiamg/
TERRY STEVENS
01:12:19
he model being advocated is very linear and traditional so where are the panellists seeing radical, new, fresh and innovative models of destinations governance and stewardship that the world now requires?
Patricia Barnett
01:12:46
I do hope women were included into the marginalised stakeholder group! Pleased to meet such a wide ranging audience. Tricia from equalityintourism.org
graham hutchison
01:12:56
Definitely needed - Innovation
FRANCOIS BEDARD
01:13:48
Webinar Recap of Strategies for Reconfiguration of Tourist Destinations in the Era of Covid-19: http://ced.travel/Article/92.html
Benjamin Carey
01:13:57
Good points from Tricia and Terry. This isn't (yet) looking very innovative. Tourism needs radical change.
James Work/school street Sano
01:14:52
https://www.iucn.org/sites/dev/files/content/documents/documentation_of_the_planning_and_stakeholder_engagement_tool.pdf
Richard Dickinson
01:17:00
It would be helpful to have a few case studies perhaps - a uniform approach of the type proposed is laudable but the reality on the ground are often more challenging.
Garry white
01:17:42
This is all great for smaller communities and rural locations. But what about the national level? What about Cities? How are you addressing these challenges? Thanks Garry
Nandi Nadkarni
01:18:59
There should be more involvement and leadership from communities and local stakeholders on whether a 'council' is necessary and how it will work.
Benjamin Carey
01:19:02
How does this model assign leadership to destination communities? The problem with tourism over the past 30-40 years is that destination communities have been marginalised and often abused. Surely community leadership is what community-centred tourism means?
Kelsey Frenkiel - CREST
01:19:49
Hi Sarah! Do you have a question for panelists? Feel free to drop it into the Q&A.
Garry white
01:20:06
Is this council approach more effective than a nationally co-ordinated approach in say Norway, Slovenia and New Zealand
Christopher Doyle
01:20:24
Fantastic points, @Benjamin Carey, I’m tracking you and have similar perspectives
Eugenio Yunis
01:20:52
The presentations by Tricia and Terry are fine but very standard textbook and could be simply transmitted to all F o T Coalition. In this webinar itt would be good to have examples with their positive aspects and difficulties, and how to overcome them.
Agustin Landeta mellado
01:20:54
Thanks very good!!
Danielle Heard Mollel
01:22:12
(Reposting to all attendees) Hi I’m Danielle Heard Mollel, co-founder of Adumu Safaris, a social impact safari company established to restore land, rights, culture, and economic self-determination to the Indigenous Maasai people and other host communities in East Africa through equitably ecotourism, regional tourism reform, and community conservation. Adumusafaris.com adumuimpact.org and my LinkedIn: https://www.linkedin.com/in/danielle-heard-mollel-627b8627
Taylor Ruoff
01:22:18
Hi Emily! So great that you are a today’s panel!
Justin Smith
01:23:01
Totally agree @Benjamin Carey and @Eugenio
Lukas Weyh
01:23:03
Awesome presentations. Looking forward to the discussion! Hello Everyone, I am Lukas Weyh, Treasurer of the Alumni of the Master Sustainable Destination Development at the University of Uppsala. Feel free to contact me for collaborations! www.linkedin.com/in/lukas-weyh
Nandi Nadkarni
01:24:25
I appreciate the participation of the three esteemed stakeholders, but would like to also hear from business owners in the communities (B&Bs, attractions, other community members) on their challenges and experiences in this process.
Kelsey Frenkiel - CREST
01:27:00
Welcome, everyone! If you have questions that arise for panelists during this panel, please feel free to drop them in the Q&A.
Adnan Hassan
01:27:46
I agree with Nandi: business interests are sometimes at conflict with residents, especially those not depending on tourism. How are their conflicting agendas sorted out?
Benjamin Carey
01:28:18
Thank you @Chris Doyle. I've been overwhelmed with LinkedIn connection requests, and will reply to everyone in due course. The good news at least is that sustainability is finally top of the tourism agenda, but there's still a way to go to truly put communities at the heart of this recovery. Stay well everyone!
Sara Ottolini
01:28:28
Hi everyone! It's Sara from USI master in International Tourism and Sustainable Development, feel free to get in touch https://www.linkedin.com/in/sara-ottolini-055293183
Agustin Landeta mellado
01:32:49
You could mention 5 main benefits to be achieved by finalising a Sustainable Destination implementation in a destination, tanks!
Dominique Callimanopulos
01:33:16
I feel like this group could learn a lot from the Regenerative Travel conversation, that is not really being referred to at all.
Samantha Bray
01:35:08
Hey Dominique! We are totally on board with the Regenerative Travel movement and are in fact closely aligned. Destination stewardship contributes to regeneration, of course. :)
Agustin Landeta mellado
01:35:16
Of course Dominique, urgent complement with sustainability actions
Richard Dickinson
01:38:32
Thank you all panellist and organisers for the session - I regret I must go to another meeting now.
Ellen Malloway
01:38:37
Although this is a very basic guide on how to create a destination stewardship council, I think this could also be applied to developing regenerative tourism. The awareness of regenerative tourism is still growing, and many professionals aren't convinced that "regenerative" and "sustainable" are two distinct concepts.
Christopher Doyle
01:40:34
brilliant @Dianille! impressive, responsible approach
Adiam Ggude
01:40:55
And cohesive!
Agustin Landeta mellado
01:41:43
Very important @Ellen
Christopher Doyle
01:41:47
“responsible tourism” is the connective tissue between myriad industries, inspires cooperation and sharing
Kelsey Frenkiel - CREST
01:43:27
Hi Vicky! Yes, we will be sharing afterwards. Thanks so much for joining! :)
Dieuwke Reuvers
01:46:05
i hear similarities between Gotenburg and Amsterdam. Covid has given a shift to the discussion around tourism. The declaration of the city to embrace the doughnut economics, is very hopeful. We are holding a festival call Reinvent Tourism https://www.reinventtourism.com, everyone is welcome!
Adnan Hassan
01:47:44
I think the very word “destination” can be problematic. A destination is someone else’s .. well … destination. To manage a community as a “destination” is to risk placing the priorities of the “visitor” over those of the community. This can lead to wrong incentives. This terminology can be a core risk at the heart of the tourism industry.
Analdina Sousa Rocha
01:48:17
Boa tarde, from Porto, Portugal. It's a very good presentation, and for me as a museum worker and studiyng the impact of tourism on the cultural heritage for a doctoral thesis it´s really important all this information. Obrigada.
Ellen Malloway
01:48:37
Multnomah Falls is so crowded.
Christopher Doyle
01:48:47
@Diannille - I think your LinkedIn will be topped out - sooo sharp, thanks for sharing!
Benjamin Carey
01:49:01
Agree @Adnan. "Host community"?
Colin Bidewell
01:49:53
….looking for destinations looking to up their CSR/ESG performance via tech4good....
Justin Smith
01:49:56
@EllenM - totally agree with you re "regenerative' vs 'sustainable' tourism
Kelly McCoy
01:50:15
Thank you for sharing your insight @Danielle, appreciate it! St. Kitts & Nevis are special places!
Samantha Bray
01:50:50
@Adnan, that's a great point. When we work with communities, they choose how they want their initiative to be frame. Oftentimes, it's (Place name) Stewardship Council.
Christopher Doyle
01:52:13
These questions I posted in the Q&A, but apparently not being seen: Q: in this new world (post-pandemic) order, should not communities/locals be the centerpiece/driver of most future decision making about their own futures? Vs. the three-section piece we just saw - I don’t believe governments should be driving - they should be supportive of distinct communities needs/hopes/desires/visions about how THEY wish to engage (or not) in tourism, on what terms, when, how, and what behaviors they expect from visitors, etc…
Christopher Doyle
01:52:26
follow on Q to my prior question: as I’m watching this, I sense a “tourism” industry framework in near exclusivity, as the “end all” purpose - as I recommend future destination design and development, I advise that human-centric/society focus on basic human needs first is essential (food, water, health, etc.) - once basic needs are met for thoughtful human development, then leaders like those on this Webinar (public, private, NGOs) can assist communities in understanding how/whether/when tourism can play a purposeful role in effective socio-economic development (and self determination), protection of the environment and cultural assets…I am clear that responsible tourism can assist with the basics, but we often put tourism first…I struggle with this - would love to hear others’ thoughts
Benjamin Carey
01:52:29
@Katarina, I like your reference to "relationship". We often forget that tourism involves PEOPLE (and their heritage), and isn't just PLACES.
Adnan Hassan
01:52:46
@Benjamin @Samantha: Best to put the interests of host community and local residents at the center. And then get tourists to behave as “guests” making them realise that they are “visitor” to a living community. Sadly officials in many locations end up putting the $s from tourism ahead of community interest.
Benjamin Carey
01:53:13
@Adnan, Yes!
Rob Holmes
01:53:22
Couldn’t agree more. Solid relationships and communication are more important than ever.
Samantha Bray
01:53:52
Couldn't agree more, Adnan!
Nandi Nadkarni
01:54:47
@Adnan, Agree! Local residents, local businesses and persons/businesses who live and work in in the community should make the decisions.
Rob Holmes
01:54:58
Plus, what benefits the locals, will exponentially benefit the visitors. It’s that simple.
Adiam Ggude
01:55:04
Perfectly put, Adnan!
Todd Comen
01:55:35
I call that "dynamic synergy". Thank you Diannile
Justin Smith
01:55:35
Absolutely @Adan. Tourists need to act like they want tourists to act in THEIR communities - with respect
Lorraine Grainger
01:55:41
Thank you Panelists
Samantha Bray
01:55:43
While we won't be able to get to all questions in the Q&A, if you have additional questions following the webinar you can reach us at staff@responsibletravel.org and info@destinationcenter.org.
Dominique Callimanopulos
01:56:04
And yet “relationship” is not a catch all. As we all know, there are many conflicts contained within any relationship.
Tony Lyle
01:56:55
Please can you email out the PowerPoint presentations shown today? Great session. Thank you.
Agustin Landeta mellado
01:57:04
It is important to consider that most of us in tourism deliver health, wellbeing, strength and happiness, which are so important in our present. By creating incentives for tourism we will deliver that medicine to society.
Samantha Bray
01:58:12
@Tony, yes, we can share the presentations afterwards!
Julie Klein
01:59:57
Do you have any insights to bring along key community members that don’t acknowledge tourism as a key element in planning/management within a very obvious tourism destination.
Adnan Hassan
02:01:05
Community ownership and involvement is key. But how do we get metrics on this? Check how many of the tourism businesses are owned by locals, and how many are true long term residents of the community, and how much of their returns are re-invested in the community? If you are part of the community (e.g. your kids go to school in the community, and your ancestors buried in the soil) you will have a long term love for the community. And not let it get destroyed for short term gain. Sadly, still some locals will sell their community’s “soul” but at least their conscience will be pricked. And their intentions will be discovered by the community.
Dominique Callimanopulos
02:02:14
Love that question as there is no monolithic “locals”
Ellen Malloway
02:03:52
If anyone wants to discuss the issue of creating a unified vision among diverse stakeholders and what are some techniques to overcoming differences, I'd love to connect on LinkedIn. https://www.linkedin.com/in/ellen-malloway/
Benjamin Carey
02:04:50
@Adnan, These are the kinds of metrics I use in destination management. Unless there is community ownership and leadership, the visitor experience will rarely be authentic or satisfactory, undermining the potential value of tourism as a driver of development.
Dominique Callimanopulos
02:05:34
Agree with that @Benjamin
Benjamin Carey
02:06:59
Thank you @Dominique.
Adnan Hassan
02:08:13
@Benjamin, the “community” also can be fragmented. Sometimes a few benefit. And the rest just witness the growth.
Dominique Callimanopulos
02:08:36
That is almost always true @Adnan
Benjamin Carey
02:09:33
Thanks @Adnan, agree. Can we please connect on LinkedIn? Would be great to compare notes...
Colin Bidewell
02:10:19
....recover incremental public service costs via tourist taxes ?
Adnan Hassan
02:11:03
@Benjamin: Sure. Send link please.
Benjamin Carey
02:11:27
https://www.linkedin.com/in/benjamincarey1/
Jinal Dalal
02:13:57
also addressing the needs of communities within the destination, like the 'business community', 'student community' etc
Benjamin Carey
02:14:02
Thank you. This has been a really interesting session, even if there's still much work to do. We MUST put community at the heart of the tourism recovery. Otherwise the COVID tragedy will have been a missed opportunity for a sustainable future for tourism.
Adnan Hassan
02:14:52
@Benjamin: Exactly right. COVID-19 creates opportunities out of crisis. Going back to the “old” normal is the likely default. BIG mistake.
Ellen Malloway
02:14:53
Agreed, @Benjamin Carey.
Adnan Hassan
02:16:04
Sadly, the majority of the tourism industry failed — especially the mass cruise industry! And to look at their current leadership to “turn honest” is going to be a challenge.
Agustin Landeta mellado
02:16:06
https://www.linkedin.com/in/agustin-landeta-m-1aaa1854/ Happy to have Regenerative and Sustainable Tourism conversations from Chile, to the south!
Colin Bidewell
02:19:27
Any destinations/operators/TMCs/DMOs etc looking to link revenue increase to compliance increase (ie sustainability, accessibility, profitability) via on-premise technology invention then more than wiling to discuss colin@lounger-logger.com
Adnan Hassan
02:20:06
I should have said above that the tourism industry mostly failed because it overlooked the interests of the local communities as it grew. This “original sin” starts with the very regular use of the term “Destination Management” — I.e. managing the destination for the sake of tourists. Lets hope the term “destination” is looked with greater criticism. It would be a start.
Bartomeu Deya
02:21:59
I agree but "you can not have your cake and eat it"
Christopher Doyle
02:22:19
Adnan - trying to find you on LInkedin, there are many and it’s not clear which one you are ;) your comments solid, hoping to connect
Vicky Smith
02:22:23
Agreed @Adnan, when even host community members talk about their 'destination management' it's a pretty sad state that they've been overwhelmed by the industry way, right.
Adnan Hassan
02:22:51
@Christopher: please send LInkedin link
Rob Holmes
02:22:57
Great session! Happy to help with any brand content marketing, sustainability storytelling, etc. Keep in touch, everyone. https://www.linkedin.com/in/robertbholmes/
Adnan Hassan
02:23:02
@Vicky: you can see the irony ;)
Benjamin Carey
02:23:09
@Adnan, I remember being told by a donor 20 years ago that "community" wasn't on their radar - they just wanted to create investments that could be bought and sold. Fortunately there's been a lot of progress since.
Christopher Doyle
02:23:23
@adnan https://www.linkedin.com/in/chris-doyle-2908a71/
Vicky Smith
02:24:03
@adnan indeed.Vickyhttps://www.linkedin.com/in/vicky-smith/
Nandi Nadkarni
02:24:20
Interesting panel session and webinar! Thank you!
graham hutchison
02:24:23
BST is British Summer Time
Ellen Malloway
02:24:24
Thank you for holding this webinar! Looking forward to the next one. So happy to have made so many new connections as well!
Linden Pearsall
02:24:35
Thank you for a wonderful webinar!
Vicky Smith
02:24:45
Great active chat, thanks attendees too!
Helen Marano
02:24:46
excellent. great coalition!
John Yonce
02:24:48
Thank you!
Gwendal Castellan
02:24:48
thank you
Mohammed ishtiaq Nabi
02:24:49
Thank you !!
Fie Broker-Bulling
02:24:50
Thank you for a great webinar
Mark Pires
02:24:52
Thank you very much!
Ellen Odendaal
02:24:53
Thank you everyone!!
Tony Lyle
02:24:54
Thanks
Lauren Moore
02:24:56
Thank you very much!
Júlia Nagy
02:24:56
Thank you!
Adiam Ggude
02:24:58
Thank you to everyone for such an insightful session!
Benjamin Carey
02:24:58
Stay safe everyone!
Adnan Hassan
02:24:58
Enjoyed the chats!
Suzanne Rommelfanger
02:24:59
Thank you - great session!
Bartomeu Deya
02:24:59
Thnaks
Marco Poliafico
02:25:01
Thanks very much for the interesting webinar
Simana Markovska
02:25:05
Thank you!
Kenneth Wardrop
02:25:05
Thanks good webinar
Priscillar Lagat
02:25:07
Thank you great webinar
Neil Brinckerhoff
02:25:07
Thank you!
Martha Mulokoshi
02:25:10
Thank you!!
Colin Bidewell
02:25:11
Thank you
Ruth Cordova
02:25:12
Thank you!
Shruti Singh
02:25:13
Thank you for this great Webinar!
Justine Pelham
02:25:14
Thank you
graham hutchison
02:25:16
Thank you
Lena Allen
02:25:16
Thank you!