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PD Series: Conflict Resolution - Shared screen with speaker view
Kate Lee
28:34
disagreement!
Shravan Kumar
28:54
at least two opposing viewpoints
Michael Gaff
29:05
2 or more entities disagreeing about anything
Caci Murphy
29:11
opposing principles
Becca Malott
29:29
Strong Oppinions
McKayla Anderson
29:42
Lack of respect or pridez
McKayla Anderson
29:46
pride*
Ntandoyakhe Tshuma
29:53
unwillingness to compromise
Eva Homberger
30:11
failing to see/understand another perspective
Angelique Mbabazi
30:11
Different perspectives on a particular topic
Michael Gaff
30:19
greed
Kate Lee
30:24
lack of empathy
Sonya Snellenberger-Holm
37:58
Feel free to unmute or add your thoughts to the chat
Carlo Preciado
38:12
I feel it can be good if the intent is to reach some sort of agreement
Willie Deloney
40:32
stress related illnesses
Caci Murphy
40:42
It can cause physical ailments through stress and anxiety
Kate Lee
41:23
trouble sleeping
Sonya Snellenberger-Holm
43:40
Awesome perspective Diana
Lauren Walker
48:33
Interesting TED Talk that talks about the importance of healthy relationships: https://www.ted.com/talks/robert_waldinger_what_makes_a_good_life_lessons_from_the_longest_study_on_happiness
Willie Deloney
51:58
from the environment we grew up in and early conflicts
Sophia Barnard
53:23
I think media portrayals of conflict can play a role, too
Evan Mohr
53:27
social media and tv
Eva Homberger
54:08
fight vs. flight instinct
Christopher Egan
54:23
Playing sports
Evan Mohr
59:02
both
Caci Murphy
59:41
Both but it's easy to misinterpret words without knowing intent
Jenna Brancatella
59:45
People say things without thinking as much
Ariel Dodds
01:00:00
Group polarization, yes
Becca Malott
01:00:02
Getting caught in an echo chamber!
Sonya Snellenberger-Holm
01:05:23
I think social media can cause issues at work if you allow your colleagues into your social media space because the lines between personal and professional. It's an interesting balance.
Gabrielle Hamilton
01:06:27
I've gotta go to another meeting, but thank you for everything! Everyone have a wonderful evening!
Kylie Taylor
01:09:07
I have to go but thank you so much for your time Dr. Scott Liebhauser. Have a great rest of the day!
Dr. Scott Liebhauser
01:15:03
Elisa has a coworker, Sally, who likes to talk about politics. Elisa does not care that much about politics all that much but finds her co-workers political views to be little extreme. Elisa likes her coworker and wants to get along with her. Elisa has thought of just pretending to agree with Sally or telling Sally she would rather talk about other subjects. Elisa suspects that Sally will be insulted if she goes with the second option. What should Elisa do?Recall and reflect on the events that led to the conflict.Establish a time and place to meet.Start with positive comments about the other party.Offense defined. What specific behaviors led to the conflict?Let the other party speak.Validate the facts. What is a rumor or misunderstanding?End with a positive integrated outcome. Win-Win
Sonya Snellenberger-Holm
01:22:06
Thank you Caleb! Great report out.
Sonya Snellenberger-Holm
01:22:56
Awesome Hannah! Thank you
Becca Malott
01:23:47
Being dishonest is what drives more conflict. Approaching things with honesty, calmness, and an understanding of the other persons thoughts and feelings will help ease the solution.
Angelique Mbabazi
01:24:12
I can’t agree more, Becca.
Angelique Mbabazi
01:24:53
I also thought that there was a need to honestly communicate how one feels about a particular situation. And I think that’s what lacked in this scenario
Angelique Mbabazi
01:25:43
Also, I think it is important to try not to point fingers but do the best one can to express how they feel(respectfully said differently)
Becca Malott
01:28:00
Maybe say "Lets find a common interest to talk about, I don't keep up with politics." Or "I don't like bringing politics into work, what are some of your other interests maybe we can find one we have in common?"
NEIRP | Sierra Rush
01:28:33
Please share your feedback on today’s session by participating in this survey: https://docs.google.com/forms/d/e/1FAIpQLSfnJdHXzTtH0hnv1Jc6fSW4pFOilAhIyotkOO3qeVUmiDMtFQ/viewform
Caci Murphy
01:28:55
This was excellent. Thank you so much for your time today
Maheen Khan
01:28:57
Thank you!
Hannah Eaton
01:29:02
Thank you!
Diana Silva Esparza
01:29:02
Thanks
Becca Malott
01:29:03
Thank you!
Ariel Dodds
01:29:05
Thanks!
Carlo Preciado
01:29:06
Thank you
Mitchell Ratekin
01:29:06
Thank you!
Sophia Barnard
01:29:10
Thank you!
Angelique Mbabazi
01:29:12
Thank you so much!
Claire Hennessy
01:29:14
Thank you!
Sonya Snellenberger-Holm
01:29:34
The book Crucial Conversations
NEIRP | Sierra Rush
01:30:20
Please share your feedback on today’s session by participating in this survey: https://docs.google.com/forms/d/e/1FAIpQLSfnJdHXzTtH0hnv1Jc6fSW4pFOilAhIyotkOO3qeVUmiDMtFQ/viewform
Juan Alvarado
01:31:49
I can not access the survey from work.
Juan Alvarado
01:32:09
I use a work computer.
Noah Daeger
01:32:20
I'm also having trouble opening the link
Kate Lee
01:33:15
Since we're not sure where everyone is geographically located, we wanted to make you all aware of a couple of activities happening in St. Joseph County - all are welcome to join! South Bend Cubs Outing and East Race Rafting opportunities! https://www.sbrchamber.com/events/
Sonya Snellenberger-Holm
01:33:18
If you are having trouble with the survey we will make sure that out in the post email
Kate Lee
01:34:10
klee@sbrchamber.com