High Holiday Membership and Messaging Webinar - Shared screen with speaker view
Who can see your viewing activity?
5PM EST or PST?
This will all be on the website cjhighholidays.com
What is the size of your congregation please?
What’s your approach with members who don’t answer or return your calls? I find that it’s easier to reach folks right now, but there are still many who are wary of answering a call from an unrecognized number.
Have asked for previous years family purchases, asked group to reach out and offer the zoom code (ticket), at a reduction of what they bought previous years. Members will get a code
When I did that, got very negative feedback when we requested a specific amount
do you do a high holiday appeal/Kol Nidre Appeal or is it just a one time annual commitment
For those congregations who stick to a single fundraising campaign during the year (David etc), do you follow up with those members who have given in the past but not yet this year?
Rabbi Adrienne Rubin
Have any of you conducted surveys of members to find out what they find most valuable in their synagogue community.
No one takes cell calls from a number they don't know!
Temple Torat Emet
Virtual Services will be available free of charge to the community, hopefully we will get donations.
HOW DO YOU KEEP IN TOUCH REGULARLY WITH ALL MEMBERS WHO EITHER ARE NOT TECHNICALLY SAVVY OR JUST DON’T PAY ATTENTION TO EMAIL. I know phone calls are absolutely valuable but isn’t it imperative or helpful to keep in touch with members who don’t respond to calls
we have made calls and people answered, or even called back when we left a message. The calls were really welcomed by congregants
Thank you! Agree on calling cell numbers. Might also help to text first?
we did a survey
Yes, text first helps!
We have a program that shows the synagogue number when calling
As speaker noted, very difficult to get volunteers to call members, even when asking board members to volunteer.
Calls: Divvy up membership list; appoint a contact person for that part of the list; distribute THAT person's contact # to that section of the list; ask that the members enter that # into their cell database
What about people under 40 years old, they do NOT like or want phone calls?
Our members appreciate calls from the rabbi, board and executive director. They are most responsive to a weekly print newsletter we are mailing because of my concern for our non-technical, sheltered at home along members. Its time consuming to produce and expensive to mail so I added a note calling for sponsors and we now have a waiting list of sponsors.
@Elissa- love your new email structure. Do you think your members really read the whole thing through? Or any concerns of suffering email fatigue?
We use a combination of calls, emails, online bulletin and FB. No one thing works for everyone. It's quite frustrating.
We have a decent open rate — 60%+, but whether those who open read it all and retain anything…that’s hard to know.
Those under 40: email with a request to call the assigned person
Thank you for all the information
Thank you. Well done, folks.
Thank you all for sharing your ideas.
excellent. thank you