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Dental Product Q & A Primal Life Organics with Trina Felber - Shared screen with speaker view
Sandra Lee
01:34
I’m having problems with my device.It was coming on by itself throughout the day.At the recommendation of your staff, I charged it overnight.It was coming on while it was being charged.Then it was beeping, no lights, all day, with less than a minute between beeps. This continued until it stopped, because it ran out of power.
Rosemarie Vandenbrink
01:54
How long does the charge last on the LED
Sandra Lee
02:06
I have it, not started using it
Linda Collins
02:28
how do I charge????
sandra cadena
02:49
I would love to hear about the detox kit. First timer here 🙂
Linda Collins
03:07
how do I charge sonic toothbrush
Linda Collins
15:49
I use remin and revetin toothpaste. Is this a problem if using sonic toothbrush? If this is problem, can I get a refund?
Candace Schoenewolff
22:30
received an email about using the Dirty Mouth Toothpowder for sensitive teeth. I have sensitive teeth, virtually no plaque and gums are healthy.
Candace Schoenewolff
23:06
should I do that before beginning using the gel and the lights?
Linda Collins
24:09
How can i charge sonic toothbrush.
Linda Collins
25:07
I use Remin and Revetin toothpaste. If this is a problem with sonic toothbrush, may I have a refund?
Mark Sontag
30:02
We bought 1 device between 2 people. How do we sanitize the LED mouthpiece?
Susie Woods
32:55
What is the email to use for a question about my tooth whitener not working? It will not turn on. I tried recharging but it didn’t help
Susie Woods
41:51
So, what do you recommend we do if our whitener will not turn on?
Sandra Lee
43:19
Susie, customer service told me to charge it for 8 hours.
Sandra Lee
43:22
Try that.
Sandra Lee
43:40
That didn’t solve my problem, but I am going to try it again.
Susie Woods
44:09
Thanks, I left it charging all last night and it didn’t help 🙁
Sandra Lee
44:17
Email customer service
Susie Woods
44:45
I will, thanks
Rosemarie Vandenbrink
47:39
Trina: this is the message I got: “ customers generally get between 5 and 7 sessions before the device needs to be charged. We also now recommend charging for 8-hours and only charge when the device dies completely. “
Sandra Lee
01:03:30
Thank you. Gotta go
Rosemarie Vandenbrink
01:07:48
Is there a min amount of time to eat after using the LED???
Lynnea Nilson
01:07:55
Interesting,my dentist was just telling me about importance of alkalinity
Ashley Medina
01:10:41
The instructions I received with my sonic toothbrush are horribly tainted with bad grammer and verbiage. Will these be reviewed so people don't start thinking this could potentially be a poor product?
Mark Sontag
01:18:24
How do I raise my hand?
sandra cadena
01:20:02
There is an option on the screen for “reactions”
sandra cadena
01:20:21
There is the option to raise your hand 🙂
Mark Sontag
01:20:35
Thank you Sandra!
sandra cadena
01:20:39
🙂
sandra cadena
01:30:49
Thank you!!!!
Ashley Medina
01:38:31
Thank you so much Trina. This was wonderful.
Rosemarie Vandenbrink
01:40:10
Thank you Trina!
Lynnea Nilson
01:41:12
Thank you for juggling all these questions without your PC. New user I learned a lot
sandra cadena
01:42:15
Me too 🙂