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ASTA Greater Seattle Social Hour Meet-Up with STAR CLIPPERS! - Shared screen with speaker view
Leanne Sanchez
24:14
Hi! I don't have speakers or camera on my main computer! sorry!
Jarod McNeill
24:40
Hi Everyone, Welcome to the ASTA Greater Seattle Chapter Social Meet Up with Star Clippers. When we begin, all participants will be muted to help keep the quality of the recording as good as possible. If you have questions for Beth, please submit them here and we will cover them at the end. Also keep an eye out here, as we will be sharing a couple of documents for GROUP TRAVEL. Thanks so much for joining us!
Jarod McNeill
25:19
No worries Leanne!
Jarod McNeill
28:31
What is your target or main demographic?
Jarod McNeill
32:53
I see the picture of the gorgeous teak deck, is that a pool or Jacuzzi? Is that standard on all three of your vessels?
Jarod McNeill
34:14
I hear you mention buffets…. Will that still happen post COVID? Will it be self serve, or will you serve the passengers?
Jarod McNeill
34:46
Is room service available, or is all dining during those hours?
Wendy Denny Denny
35:12
How many passengers do the ships hold? And are you doing fewer guests due to covid?
Wendy Denny Denny
37:36
How all-inclusive is it? Gratuities? Wi-Fi? Drinks? Any excursions included in ports>
Jarod McNeill
37:41
Will you be conducting any increased/enhanced COVID protocols for ships cleaning and for boarding policies, etc.
Jarod McNeill
38:38
Kids are ok? Minimum age?
Jarod McNeill
38:49
Here is the groups information:
Jarod McNeill
39:38
This group information will also be attached to the email I send tonight/tomorrow.
Wendy Denny Denny
39:44
Do you have a training and certification program for Travel advisors to learn more and possibly gain first-hand experience with FAM rates?
Jarod McNeill
40:05
Bikes available for more active people?
Jarod McNeill
43:08
If I have a client in mind who loves a good adventure, and they are open on where to go, what would your “this is the itinerary you MUST DO” suggestion?
Jarod McNeill
46:18
Are the watersports all operated right out of the ship, or on land. Do you have an onboard “marina” where you launch all the kayaks etc?
Leanne Sanchez
47:02
Can you purchase a beverage pkg ahead of time?
Jarod McNeill
47:12
When you say “well priced” , do you know what the average cocktail price is etc….
Wendy Denny Denny
47:49
Exactly, can you give us an example of the pricing of say, a glass of wine or a cocktail? So we have an idea?
Leanne Sanchez
48:35
Youngest age allowed onboard?
Jarod McNeill
49:16
Is all dining done through the main dining room, or is there a specialty restaurant?
Jarod McNeill
49:43
I love that skylight into the pool!
Jarod McNeill
56:15
Do you see any new markets emerging? Ever thing the ships will go through Mexico or even up north Alaska in the summers for a truly unique Alaska Experience?
Jarod McNeill
01:02:42
How far out do you post your itineraries?
Jarod McNeill
01:03:26
So I see you offer an air credit, do you have an air department or is that in the form of a refund/credit?
Wendy Denny Denny
01:03:29
Best way to book and make the most commission? /direct or through a Pleasant, Gogo, etc?
Jarod McNeill
01:04:46
How often do you do Single Supplement waivers and if you don’t have one going on, is it a full price single supplement or is it slightly discounted?
Jarod McNeill
01:05:45
Do you have ANY itineraries sailing currently?
Wendy Denny Denny
01:10:52
Thank you! THis was so informative. I'm glad I could make it. Appreciate your time Beth.
Julie Zadeh
01:11:47
Great presentation. Thank you
Wendy Denny Denny
01:12:19
Are any of your ships sailing now? If not; when do you anticipate starting up again?