
11:21
Relevant support documentation to today’s call: https://gotsport.zendesk.com/hc/en-us/categories/360002800733-Event-Director

12:22
As a reminder, please keep microphones on mute to eliminate any potential background noise. If you have questions throughout the call please feel free to type them out into the chat here and I’ll answer them throughout

16:43
are you able to move teams in the preview matches function?

19:10
Yes, but from the Group Play Template section. So if you have the 8 team 8 game schedule template selected, you’ll go to Scheduling -> Group Play Templates -> click the “Designer” or “Edit” button to adjust the teams in the template

24:22
The “flash” like Dominic is mentioning is the game info refreshing on the page when hovering over the game. Currently if you wait an extra second or two for that chart to refresh the games will be able to be moved properly, and if they do not appear on the chart you’ll just want to refresh the page for them to re-appear

24:58
Is there anyway to give us ability to have club/league see it without Coaches seeing it?

25:41
How about a partial publish?

25:44
We’re exploring the options but currently the Coaches/Managers attached to the team in addition to the organization admins would be able to see it

26:25
Partial publish, like publishing games per week, can be done by marking the games you do not want to publish with the “Hidden” status. Dominic will show how to do that from the Match List view shortly

26:40
Possible to publish the weeks you want, but not all, like in gotsoccer classic?

31:19
What about coaches inputted game schedule restrictions, not just overlapping games?

32:31
blackout dates; games can't be after a certain time?

32:39
That report is available under Scheduling -> Settings -> Team Schedule Requests

33:10
But when I looked at conflicts it did not correctly identify scheduling problems based on these inputted restrictions

34:46
and when we registered our teams for an event, any entered scheduling restrictions did not pull over. we had to go in and enter them again.

35:18
issued card information did not work.

36:09
Does every division have to create their own rounds?

38:29
How do we set up the rounds if we have divisions that play on both Saturdays and Sundays, just not every week? Can we just move the games to the days we need them for that weekend?

39:54
Yes you can Kimberly

40:45
Ok, Thank you!

41:02
I have my divisions and rounds created but when I go to create matches it says no rounds. I'm having trouble moving to that next step

41:34
no

42:34
will we be able to cover referees showing up in an event and assigning refs to matches? The published docs on the helpdesk portal do not sufficiently cover this topic. (OR, have another meeting for that topic)

42:34
We noticed a schedule shows in our own time zone but when printed, it changes to Eastern time zone...what needs to be altered to fix this issue?

42:52
how do I push games to arbiter

44:12
Are there any known issues with regards to games showing on one date in the public schedule to the teams and showing on a different date in our list view? What would cause this issue?

44:44
how to print out game sheets

44:54
@David, we had to export our schedules into csv/excel to import into Arbiter.

45:34
How do I adjust the time in between games, or game lengths? Our 5-10U games are every 1 1/2 hours and 11-19U is every 2 hours.

46:41
@Kimberly, you'll want to look at your division and configure them there for how long the match will be before creating the matches. OR, you can edit the matches directly.

47:49
sorry, lots of questions...I had a girls team in my u10 division that changed from an 8 team division to 7 teams and now that team is not able to be drag/drop back into division or added back, Its like the team isn't there anymore. When I go to team registration they are there, accepted, active but I can't get that team back into that division so I can move forward with scheduling that division.

48:00
Also - when swapping a team out of a Division it is not working properly. Is this being addressed? What would cause this problem?

48:37
@Kimberly, we had the same thing happen about divisions. Change your division count can help with that.

50:48
Can I manually type in an hour and a half? That was my issue, it was only giving me 1 or 2

52:05
no you can go under match list... and select all teams you need printed.

52:16
Yes you can and the approach depends on your scenario. If schedules made, you have to edit them as Mike just showed or go through the match list and edit 1 by 1.If you have NOT made schedules, you edit the division so that it applies to all game creations.

52:37
No you can print multiple match sheets from under current schedule match list.

52:57
Can we get more sort options for match cards

54:50
we need to print out all game cards for Saturday so the referees will have them

56:00
Got it! Thank you!

56:21
look up online guide for Admin printing match sheets

01:00:45
no referee issues today?