Larry Tyler
12:33
both please - Larry Tyler
Dena Freeman
12:38
Dena Freeman (first/last)
Beth Roach
14:25
An overview of PCI compliance. I know nothing
Allison Hammer
14:36
Overview of PCI compliance
Francis Shafer
14:39
learn more about PCI Compliance
Frank Powers
14:40
Overview of PCI compliance
Hope Greene
14:41
Trying to stay current on knowledge of PCI compliance
andrea.dunlap
14:42
Overview of PCI Compliance
Abby Blocker
14:46
Overview of PCI compliance
heba.ahmed
14:54
What PCI is as well
Dena Freeman
15:02
Overview to support what I already know, and any new info.
David Cutler
15:12
Overview of PCI Compliance
Frank Powers
16:33
yes
Paul Downey - SNAC Intl
16:34
Yes
heba.ahmed
16:35
No
andrea.dunlap
16:35
yes
Hope Greene
16:35
Yes - unfortunately :)
Allison Hammer
16:38
yes
David Cutler
16:45
Yes
Dena Freeman
16:47
We do them at least annually.
Larry Tyler
16:48
no
Francis Shafer
16:52
no
Beth Roach
16:55
Not sure
Stephanie Hawkins
16:55
no
Abby Blocker
16:58
No
Shawn Cochran
17:12
No
Birgit Romo
17:57
yes
heba.ahmed
18:40
Please mention what PCI stands for
Rodney O
18:56
Payment Card Industry
heba.ahmed
19:19
Thanks Rodney
Rodney O
20:07
👍
Dena Freeman
21:46
Will we receive a copy of this slide deck and/or a recording of this session?
Nicole Crabtree
22:49
Yes, Dena, look out for a follow up email from Julie that will contain those things
Ceri Howell
28:31
Is Vantiv for the clearing house still going by Vantiv or are they now going by Worldpay in the clearing house?
Nicole Crabtree
31:43
Q1 for CPE/CAE:
Beth Roach
31:49
Your Membership
Dena Freeman
31:50
Personify
Ceri Howell
31:56
NetFORUM enterprise
Allison Hammer
31:57
Your Membership
heba.ahmed
31:58
Personify
andrea.dunlap
32:01
In-house built SIMS -mainframe system
David Cutler
32:13
NetForum
Frank Powers
32:15
In house custom
Francis Shafer
32:17
Salesforce/Chargent
Abby Blocker
32:18
Not sure what platform we use
Rodney O
32:27
In house
Hope Greene
32:31
customized
Ceri Howell
34:22
can you put the link to the SAQ in the chat?
Nicole Crabtree
37:08
pcisecuritystandards.org
Nicole Crabtree
52:36
Q3 for CPE/CAE:
Beth Roach
52:40
I don't know
Ceri Howell
52:41
are we required to have a disclosure statement on our website?
Allison Hammer
52:42
Time
andrea.dunlap
52:50
IT constraints and time
Abby Blocker
52:51
Don't know either
Hope Greene
52:52
Lack of IT knowledge
Ceri Howell
52:53
who is doing what!
Dena Freeman
53:01
Keeping all of our software on all servers and network very current.
Ceri Howell
53:01
between the 2 departments.
David Cutler
53:04
Staff time and expertise
Ceri Howell
53:08
that's correct :)
Rodney O
53:29
cost of converting systems
Francis Shafer
53:34
Time to fill out and comply with the full questionnaire
Allison Hammer
54:20
That would be great - thank you!
Rodney O
57:21
Hack them and check for youself
Rodney O
01:01:11
Some customers complain that these look like phishing emails. Is there a way to do this without getting a flood of customer service calls?
Dena Freeman
01:02:13
Rodney, you can instead direct your customers to go log into your website portal and go to their own payments page.
Rodney O
01:02:33
👍
Ceri Howell
01:04:06
That's what we do. We give them a link, or tell them how they log on with their email address.
Ceri Howell
01:10:58
Where is that setting???
Ceri Howell
01:11:05
(from office 365)
Ceri Howell
01:11:11
does it work in teams?
Ceri Howell
01:12:48
we always have customers emailing us card numbers even though we stay not to.
Rodney O
01:16:58
You can make a lot of money by only charging $1 to thousands of cards each month. Just saying...
Nicole Crabtree
01:24:21
Our past and future webinars will all be available for streaming soon in our new Media Library. Stay tuned!
Nicole Crabtree
01:24:46
Also, we'll be having Julie Broadway back to repeat her fraud webinar in the future, so be on the lookout for that, probably in early 2023!
Abby Blocker
01:27:00
Great webinar. Thanks for all the helpful information
Nicole Crabtree
01:27:35
Final question for CPE/CAE: Most Important Takeaway:
heba.ahmed
01:27:40
useful overall
Beth Roach
01:27:47
The best practice tips are really helpful
Ceri Howell
01:27:47
My action item is figuring out who is doing those quarterly scans!
andrea.dunlap
01:27:47
Great information! I like the flowchart as it helps remember the process.
Dena Freeman
01:27:50
You confirmed we are doing all the right things.
Frank Powers
01:27:52
I need to check when the last time was that we updated the PCI Compliance Questionnaire.
Rodney O
01:28:07
UST is a good source of info without a bunch of marketing talk.
Allison Hammer
01:28:09
Great presentation! Always helpful to have a refresher.
Ceri Howell
01:28:24
who do we pay that non compliant fee to?
Frank Powers
01:28:26
Great - thanks Julie,,,,
David Cutler
01:28:30
Tips on how to handle members who want to send card info via email. All of this was very helpful to share since I am part of a small team.
Francis Shafer
01:28:36
Takeaway: everything. great seminar. Thank you!
Nicole Crabtree
01:29:25
Check out our new web site to view and register for upcoming UST events:usteducation.org
Dena Freeman
01:30:21
for those who don't know about the new URL, will you have a temporary redirect to it?
Frank Powers
01:32:03
Thank you everyone!! Excellent session!
Francis Shafer
01:32:06
Thank you!