Just a tad LMAO

Just a LITTLE BIT

Greetings from Maryland (my house) and Arlington VA, (where I work)

I was not able to attend yesterday. Was it recorded so I can watch I?

Yes! All the recordings will be online tomorrow

fantastic! Thank you

At the link here: https://www.joinbuiltforzero.org/resources/case-conferencing-tool-bank/

yes

Down with the front page! We must win!

Fun fact: Shaq owns our pretzel place in Chattanooga

It's fun to remember malls.

Maybe we'll go back to those some day! :)

My partner disdains the mall soft pretzel. It's the biggest tragedy of our relationship.

What will I do on Black Friday? Shop ONLINE? Like a barbarian??

I used to work at a pretzel place at the mall. :-)

Is matching reliant on openings?

matching may mean a program, or it may mean just identifying the next step for the client for housing! which could be getting them a job so they can self-pay, applying for public housing, etc., etc.

@Peter - yes, if you think of it in terms of HUD's guidance about when you make a referral... but also agree with Emma

To me it means matching to a housing plan, subsidy or not

I like it Habiba! That's where I am too on what matching is! :o)

Habiba and Emma, yes - as long as language is agreed upon by the group in advance

we used the term "income maximization" for this middle bucket in Chattanooga, because we had very limited HUD-funded housing to match to!

I like the bucket idea and being able to measure timing

I like that, we too struggle with a lack of HUD funded housing to match to

Hi Ramonia!!

How do we get the power points of the presentations?

Hi Abby

Hi Megan!!

They said they will be available online tomorrow!

@Megan, they’ll be posted tomorrow!

Great! Thank you

<3 the ghost

Hailey Joel osment not needed to see the ghost!

Awwww Lee has been matched!!

@Garen that was a good one! LOL

This is REALLY good you guys

I am floored

With the to do list

The ideas are so flowing right now.....

🌊

How do you go about matching them up for roommates and are not held liable for it?

ds][

][zx

I think staying faithful to the framework is key here

We often think of “which clients to discuss” vertically, like which vulnerability level on the list. I love this shift to thinking of it horizontally, like what stage in the process.

It will totally revamp our meeting, I think. My staff and I are texting during this and talking about her love of workflow documents. She's so excited! lol

Yes, Eddie! Our Case Conferencing brought us all closer together and brought most of us onto the same page, and increased communication in between meetings too!

May also revamp some of how we do assessments.

Exactly Brenda - old assessments - are they even still homeless?

It's difficult to make a housing plan off of 3-year-old information!

Yes, horizontal orientation: match more to next steps in the process and many programs of resources.

Will need help in getting that data out of our HMIS - the LOT data

Keep moving beyond assessment/VI-SDPAT to continued engagement and contact with supports.

Bobbin - we can help with that! We'll chat about it Monday

Great point, Holly!

We have a "not doc ready" bucket between Assessment and Match in Phoenix as well, it has helped, would recommend

Our system has struggled a bit around when it makes sense to reassess, do you have any guidance around this? I know it's not black and white by any means, but just a general idea?

I like that idea, Stephanie!

The VI-SPDAT recommends every 6 months, and that's a good rule in my book! We had a policy for case managers to flag that an assessment was needed if someone hadn't been assessed in the last 6 months.

Thank you, Emma!! Very helpful.

We also have a 'doc ready date' in regards to CH verification. This helps us know when LOTH needs updating as well.

We kept hearing a year or so, so that is helpful.

That's a great data point, Jessica!

He wants the chicken in those buckets

That's the soundtrack of 2020, Bobbin!

lol

@Habiba HAHAH

LOL SO SORRY!!!!

Dogs don't like knocks on the door....

So we may restructure agenda based on each bucket. Ideas are flowing.

zzzzzzzzzzzzzzzzz

Yes! Grants and CDBG funding for human resource gaps in Navigators, Doc prep and Landlord/Housing Search help strengthen the pipeline for rapid exits fro all acuities. ‘Short-Lived’ homelessness-as short as possible!

Data is KEY! There's a way to make it more exciting - structure the story to tell the tale to demonstrate the staff's success

Exactly, Bobbin!!! Everyone loves a win

What about bucket equity??

Getting excited here! Want to right now look at our list and put the names in buckets for visualization!

Can you clarify that question, Midori?

Awesome, Torrie!!

(I.S.S. Crew - we're talking to you)

Oh, equity.....looking at how long it takes Black people vs. white people to move through the system?

How do you account for equity in buckets? Should distribution of race/ethnicity be the same in each bucket??

Yessss!!! how?

some of the clients that in the matching box want session 8 or affordable housing and don't want to move until they get one.

Equity - need more help from BFZ to pull that data as well - part of the LOT data

Yes, that would be me LMAO

or 1am...

Yes! That's a great data point you can get from this. It should be the same rate as you see in your total homeless service system. So if 40% of your total list is Black, you should see that Black people make up 40% of everyone in each bucket. If you don't, it might be some good learning about your system!

Exactly

You and me both

I could see "Mad Libs from Hell" getting a godo investment on shark tank

LOL

My HUD-VASH seem to be stuck in the housing search phase

Great example. VASH VOUCHERS

we can house faster is we had vouchers for all

@Keanna - yes

LOL Caitlin

Suggestions on how to guide the conversation away from "We could house clients faster if you could help us expand PSH...?" That's always been what we hear most frequently as the issue...

Reframe language would be super helpful?

Plenty of vouchers, plenty of money, we just need units to lease up

lol Exactly.

The design challenge here is not get stuck in the weeds and make 7 buckets

YES

To make the mall analogy extend- Keep it to the anchor stores- not every Claire's and Hot Topic

LOL again Caitlin

I'm on fire today X) Can anyone tell I had too much coffee this morning...

Caitlin is there such a thing as too much coffee?

Clair's.....bahahaahahah

How do you keep this current as people deactivate and such? Is this something you would build into HMIS and be able to pull as a report?

I'm with you Annie, trying to figure out how to get the bucket label to come out of an hmis report

But you can if you want

LOL Garne

Wow, you went like very Hobbit or something lol

Garen

@ Annie and Midori - we update for inactive every month

+1 Annie -- keeping up with churn

Our HMIS does several of these things for our BNL meetings. It is very helpful!

I agree. Integration into HMIS would be very useful. We have some BNL that are quite long and laborious for upkeep.

Public-facing infographic HW2020 created for public presentations: http://www.homeward2020.org/wp-content/uploads/2019/11/CoordinatedEntryInfoggraphic.pdf

<3 the determination here

Email bfzdatasupport@community.solutions for help getting your buckets in HMIS!

I will NEVER unmute again LMAO!!!!

You can also email me directly at ebeers@community.solutions

hahah Bobbin! your dog just had a lot to say, we love the enthusiasm!

LOL @ Bobbin

Do it bobbin!! We embrace your dog

Interested in the rational for limiting the buckets. I have been pushing for more so that our whole population has a pathway and doesn't get lost through the cracks.

That was 2 dogs... and they're adorable, but SO LOUD

it creates intentionality so that we constant have the mindset that the goal is to move people forward despite whatever barriers they present

inspire more hope in clients, builds more trust, gets more/faster movement

Love these concepts!! We've struggled with relaying these bucket concepts in a digestible way -- verbally and just numbers on a screen hasn't connected with folks but I think the concept of buckets will be very helpful.

agree Tyler

Less meeting for the sake of meeting, and more meeting for the sake of seeing action at each step/bucket

Anna - When you have more buckets, it gets foggier to figure out what stage each person is in intuitively, and to know really concretely what the checklist is for that bucket. If you add more buckets, just make sure to figure out your "decisive step" that moves someone from one bucket to the next, and make a checklist for each bucket to make sure there's not overlap between stages of the process.

But if you can't fit everyone into one of these 3 stages, make sure any gaps are reflected in a bucket, for sure!

Same!!! Our team was so close when we started getting close to FZ. We texted/talked ALL THE TIME! It was a great community culture.

Yes, define why people are in the bucket a few times and they will either get it or help you correct your bucket definitions very fast!

Great idea Eddie -

Such a great point, Stephanie!!

Yes, important as well to agree on common language in advance, and keep coming back to those definitions

Often in getting doc ready you learn so much that could lead to other exit options, resources, knowledge to navigate to god fit

I’m seeing the same with motels as well

Our friends in Madison might resonate

Yep, the hotels are a pretty good deal!

Show them the data about what your resource capacity for PSH, plus turnover rate annually to move away from that stuck point.

We are doing Bridge housing. Buys us up to 2 years

We’re hypnotizing you with these QR codes

thank you!

Thanks all!!!

Thank you so much!