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PlusPlus Lunch & Learn | November 2020 - Shared screen with gallery view
Krystal Benitez
35:26
Krystal Benitez, Technical Program Manager, Pinterest, San Francisco
Natalie Koerbitz
35:34
Natalie Koerbitz- RSM, Minneapolis
Katie Hawkes
38:37
Making this slide template for myself ASAP
Karen Erasmus (She/Her)
44:52
I’m curious how long does that process take: farm to table so to speak.
Beth Krieck
46:59
Were those taken on a schedule or on-demand?
Karen Erasmus (She/Her)
47:12
Can you give an example of what that training looks like?
Karen Erasmus (She/Her)
48:38
I accept the challenge John
Fred Cabral
49:28
I'm with Karen
Fred Cabral
51:48
I think people are hurting right now for human contact--it is priceless and intangible
Emily Yurachek
56:09
Are they saying "101's" or "one-on-one's"?
Fred Cabral
57:09
Ask Us Anything-- just like office hours--great idea
Karen Erasmus (She/Her)
58:22
We call it learning labs
Jessie Upp
58:49
We do this but ask our own community to set 1:1's with those needing answers (enabling community to help itself)
Beth Krieck
59:40
How much of your day do those take up? On average
youky
01:00:36
how does the 1-o-1s scale internationally?
Fred Cabral
01:00:53
Great question
Daniela Herrera
01:01:19
how do YOU keep yourself up to date on all the different applications/topics? across so many different use cases and tools
Jessie Upp
01:02:53
We scaled 1:1's globally, but not like this - feel free to connect later and ask!
youky
01:03:14
How do you share findings during these 101s (such as case studies or regional use cases) to a wider audience? Create articles or tutorials?
scott.kissel@oracle.com
01:03:39
What's the audience size -- total size of the employee base that you're supporting?
Karen Erasmus (She/Her)
01:03:52
How does this tie into learning tracks for each level?
John Zinni
01:06:32
EMEA - Europe, Middle East, Africa
John Zinni
01:06:37
APAC - Asia Pacific
youky
01:09:18
what are the % of employees that take advantage of this? This could be considered a culture change, meaning putting the ball on the court of the individuals to seek info, and there are always people that are not so pro-active. How do you promote this for people to use? And international audience have different behavior as well.
J'Neane Victor
01:10:24
Are you seeing an opportunity to share your solutions widely throughout Netflix? Opportunity to address some of the unnecessary silos?
Karen Erasmus (She/Her)
01:12:09
At what point do these fall off the calendar? It seems there are constant updates. Is this sustainable in the long term?
J'Neane Victor
01:12:21
Hallelujah for those surprised breaks lol
J'Neane Victor
01:14:44
You shared the percentage of bookings. What percentage of time, on average, for your teams does this new offering occupy?
youky
01:15:02
who are the people creating the assets and how do you know which asset needs to be created for better learning? and how do you make sure the offering is up to date?
cgrant
01:15:12
At Netflix, do you have a centralized training org? If not, do other training teams use this platform, too?
Beth Krieck
01:17:53
Do the other Netflix teams primarily use the tool just within that department? Or to work with other departments?
youky
01:19:57
did team members expand with the responsibility increase?
Travis Groom
01:22:28
Sadly have to dip out a little early. Thank you for this!
Karen Erasmus (She/Her)
01:23:35
Great session! Thanks for lunch. Keep going.
Karen Erasmus (She/Her)
01:23:39
Have to run.
Iris Chung
01:23:48
Could you share a bit about how you’ve synthesized common FAQs/themes that have come up in 1:1s into formal assets?
Fred Cabral
01:25:14
Do you charge for these sessions?
Iris Chung
01:25:33
Makes sense - thank you!
youky
01:25:56
how do you interact with subject matter experts to properly update/modify assets?
cgrant
01:27:35
thank you!
youky
01:27:38
CAN I BOOK A 101 WITH THEM. I HAVE SO MANY QUESTIONS....
Kevin Perry
01:27:39
Thanks!
Marianne Cruzat
01:27:39
Thank you! This was awesome!
youky
01:27:40
:-P
youky
01:27:41
thanks