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Healy Device Training 2 - Shared screen with speaker view
zenia
18:47
Nancy banks I would like to connect we are both from Atlanta Dr. Zenia 770-592-1441
sharda Segall
18:54
welcome Etty💞
Adrea
19:02
Adrea Brier from San Francisco
Donna Pls4984
19:30
Donna from Southern California
Linda Hurkot
19:53
Linda from Alberta, Canada
Angela Steinbrecher
20:05
this is Angela from Greeley, I can not hear anything
Donnia
20:05
Donnia from Tulsa
Gillian
20:45
I'm not able to get the HealyAnalyse App to work. Do I need to import Master Key? I see my pics in my phone if I click on that
Mirene's iPad
20:59
How can I join the Telegram group?
janejones
21:00
Please could someone tell how to find Part 1?
(MaryAnya)MaryAiñe Curtis
21:09
MaryAine Curtis from San Luis Obispo, CA
Georgina Sikora
21:34
Love SLO Hello from Tehachapi Ca
Gillian
21:42
If click "activate device with existing "Master Device" it asks me to chose action
Jim Hayes MD
21:47
it is on Healy Team USA on Telegram
cindiecarter
21:51
I can’t get logged in . Password and user name not working. I have an I-phone
janejones
22:10
Please can someone say where to find Resonance Part 1. Can’t see it in Telegram
Sandra’s iPad
22:29
please address how to authorize a 2nd device after you have already authorized the first one and have been using resonance
Jim Hayes MD
23:02
Greetings USA Superstars✨ Here is a review of the FIRST training session on “Basis Healy Use” from June 14th. Have a look and prepare yourself to expand your Healy knowledge as we come together again this Sunday. Your host will be Doc Steve joined by Freddy Perez and myself, Ken Close to broaden your understanding of the Healy Analysis system. Come live and join in on the Q & A at the end✨ Cheers🎉 https://youtu.be/q67IAqxDvUI
Dorothy Lawrence Hackman
24:45
Hi, Dottie from Cochranville, Pennsylvania
Jude Davis
26:02
QUESTION: What software do we need to Share our Phone Screen in Zoom???? Thank You!
Donna Franklin
26:24
In Apple I cannot download Analyze
Katy’s iPhone
26:26
assume before loading any of these apps - one should load the pink dot app for basic use with the healy
Barbara Allen
26:35
No software Jude. Just the Zoom platform.
Maryann Tomko
26:57
Can this also be done on my computer? My phone is too small for me to see with ease...
Irina Maryanchik
27:19
Can you give me a recording right please
SUSAN MOORE
27:22
mine will not update. any suggestions?
Pasquale Caselle
27:29
I upgraded almost 3 weeks ago from Healy health to Resonance and my device has still not been activated. I even sent a support ticket :(
Rebecca Mate
27:30
The pink dot healy loaded but it has only one program and the settings is in German. I speak English.
(MaryAnya)MaryAiñe Curtis
27:40
I'm on my android phone. it works for me
SAMSUNG-SM-J320A
27:56
I'm on my cell phone here in the mountains of Colorado. I can see but can't hear
SAMSUNG-SM-J320A
28:18
Any suggestions? Cynthia
Adam Abraham
29:02
I have a HHH that, through referrals, is being upgraded to HR. My back office indicates that I now have an HR. However I have not yet been able to connect. When Connecting to Healy, I get an error message saying that the device is NOT ACTIVATED.
June deluca
29:27
can see but can't hear
Mary
30:29
What if I am in the shop already
Mary
30:34
how do I come out
Anny
30:39
problem with Healy analyse ap, bought resonance program early May and have never been able to authenticate with server. Not my phone nor network problem as able to authenticate with another account. took over a month for problem tickets to get a respnse after many problem tickets opened and now given to tech support July 7 and still can't connect says wrong email or passowrd.
Anny
30:53
does not work
Kenny & Frances Williams
31:05
Still getting an echo.
Anny
31:10
has never worked 45 days trying
Terry Perez
31:23
be sure you download the programs first and the app with the pink dot before you upload your Analyze with the blue dot
Leely Evans
31:24
Mine won’t sync. It says it is not possible to connect to the cloud server. Internal Server Error. HELP!!
cheryl
31:35
im sorry I don't know how to mute aghh
Donna Franklin
31:42
Someone please mute
Steinar Almelid
31:43
Same problem as Anny, for a customer of mine. I’m on for her especially. She can’t get in!
Renee Baribeau
31:50
this is a problem as my email was entered wrong by the person who set it up
Crystal Griffith ~Medical Mom Warriors.com
31:55
Cheryl - bottom left corner of zoom shows a microphone - click it to mute
Anny
31:56
That does not work either original email with error in email
Heather Hiniker
31:58
Freddie needs to mute…. his screen keeps showing during the echo
Renee Baribeau
32:06
It is not a real email address for anyone
Shanker Ganesh
32:17
there should be a mute button on the left
cheryl
32:26
thanks
Bonnie O
32:30
Linda needs to mute
Lisa Smith
32:30
Freddie perez is not muted or is doc steve
Jude Davis
32:32
Echo is still happening
Mary DaSilva
32:37
Its still echoing
Sandy Crowe
32:46
I borrowed a Healy from someone until mine came and now that mine is here, it won't sync. the resonance won't recognize my healy. What should I do?
Adrea
32:53
I think the person in control can press “mute everyone upon entry”…..
cheryl
32:57
i clicked but it has red that
Lisa Smith
33:16
also Linda is not muted
Leely Evans
33:33
MINE WONT sync
Augusta Gladd
34:03
What if it says Import Master Key file?
Andora Prasad Freedom
34:09
It’s Freddie
Lisa Smith
34:26
linda is not muted and walked away from her screen
Dr. Vickie Beineke, ND
34:33
If you add a co-host, I think that person is able to help mute people.
Christin McLeod
34:54
there used to be a way to mute all participants
cheryl
34:57
Im trying to mute but it has red flag that it doesn't detect my microphone. Im continuing to try'
Rorie
35:21
ACTIVE APPS ON HEALY? OR ANY OTHER APPS?
Taz Street
35:46
any other apps
Anny
36:01
Can someone from technical support start on the problem reported since early May customer support says given to tech support July 7 but mut be on vacation for months now
Augusta Gladd
36:08
Can the host please address Import Master Key file?
Linda Carvalho
37:20
I can't get MASTER KEY
kristinelamermayer
37:31
can’t get past login, own light up
Dr. Vickie Beineke, ND
37:58
My download got stuck so I never got this far.
Linda Carvalho
38:05
SO HOW DO I GET A MASTER KEY/
Anny
38:14
I need direct tech support for access for healy analyse Ap my email howhighwillyouclimb@verizon.net The support through tickets is broken and tickets get closed and nothing is ever done
cheryl
38:18
im on desk top I think I have it muted now. i hope
Linda Carvalho
38:33
NEVER DOWNLOADED PAST 80% IN AN HOUR+
Sandy Crowe
38:38
I can't find it on my app... where is it?
Mary DaSilva
38:39
I continue to get error messages that the cloud will not sync. Is that internet connections
Katy’s iPhone
38:43
can you explain purpose of master key
joycecarrington
38:46
How do we take off a person on a Healy Holistc Health loaner 4 day use when the unit only allows about 5 people to utilize it. I want to add multiple people to the Loan Program
Katharine Clark
38:54
I got to here but it would not download and says to find a file to get the mastery.. wE never downloaded it - and now what to do! I’ve done it with other HR but this one is not working.
Camille Wright
39:03
one lost his master key , need to know how to recover
Mary DaSilva
39:56
How do you recommend using multiple HR
Terry Perez
40:00
if you loose your Master Key. please send a ticket to support to "reset your Masterkey"
Linda Carvalho
40:10
i DELETED APP AND STARTED APP AGAIN AND NEVER ABLE TO GET TOEVEN START DOWNLOADED AGAIN
Anny
40:25
Is there any phone number to call in the usa? just wait and send positive vibs is not good enough!!!!!
Dr. Vickie Beineke, ND
40:28
That’s me!
Katharine Clark
40:30
YES< this is what I see - !
Crystal Griffith ~Medical Mom Warriors.com
41:02
what is the email for customer support?
kristinelamermayer
41:10
i can not import master file
Crystal Griffith ~Medical Mom Warriors.com
41:14
NOTE _ you can lock this meeting
Mary DaSilva
41:25
Hi Ken. I am using a HR and adding to another iPad. That is the screen I just got.
kristinelamermayer
41:42
how do i put in customer service ticker
Terry Perez
41:47
This means you will start over an sink your Healy. You will want to delete the Analyze app with the blue dot and reinstall
kristinelamermayer
41:50
ticket
Megan Lorimer
42:09
Can’t get email & PW on Samsung it IS correct but says it’s not.
Mirene's iPad
42:10
did a search on telegram but can't find Healy Team USA, is there a setting I need?
Terry Perez
42:18
go into your back office and click support
Mary DaSilva
42:20
Hi Terry. I did exactly what you recommended🙈
Jim Hayes MD
42:30
sales.support.us@healyworld.net
Crystal Griffith ~Medical Mom Warriors.com
42:49
TY
Anny
42:52
Support is deficient need email with a person attached for follow up!
Mary
43:07
download telegram & then look for the team
Barbara Allen
43:41
Yes. There is a setting in the zoom account to prevent any annotations and also to mute everyone on entry.
Melody’s iPhone
43:41
I sent 3 tickets in about this problem and simon said he can’t do anything else to help me
Cathy MacTurk-Ohio
43:50
Can't see what was at the end of each arrow
Lori
43:58
I have 2 master keys. I assume the second one is the one I need to save.
Megan Lorimer
44:05
7/11/ pm. This message started popping in. “It is not possible to detect cloud server…” What does this mean?
Terry Perez
44:14
@HealyUSACorpUpdate
Lori
45:10
I started getting that message yesterday too...It is not possible to connect to the cloud server. Internal server error.
Sharon Carroll
45:32
I just got that same message this morning.
marlenajung
45:53
Anna and Team >Master key reset ticket closed tried to install was unable too. Sent another request is it possible to get a email confirmation that the master key or my cloud account was reset
iPad
45:53
If you download the Analyse app to a second device after your initial installation it will ask you for the master key.
Andrea Lightheart
46:10
I have the same message as well
carolyn gee
46:12
could chat be turned off, very distracting
Jeanne
46:12
I do not see the IMAGE, anyone else?
Jillian Sheridan
46:57
freddie, we don't see the screen
France Israel
47:07
IF you require a password for the zoom meetings, people will not be able to write on the screen
Muriel Weidemann
47:09
I can see it
Christy Ethridge
47:10
Germany just told Doc Steve the cloud is down at the moment world wide
Julie Wilson
47:13
I see image/screen
Georgina Sikora
47:15
I see the screen
Tami Roberts
47:18
I can see
Jillian Sheridan
47:20
got it.
Christy Ethridge
47:42
I asked if it was for maintenance he said yes .. but had no time frame for how long.
Renee Baribeau
48:09
what if the email that was set up is not a real email and not one I can get.
Macy Burress
48:30
Thank U ALL for this👏🏼 will a recording be available a lot of my team are in church right now.
Jeanne
48:39
darn, should I leave and come back?
Jeanne
48:59
My screen is black
Mary DaSilva
49:21
How do you recommend keeping track of having several HR”s
Beverly DAmico
49:45
Don't ask questions its disturbing,
Beman
49:45
The chats are blocking what you are showing. Can you top chatting till the end.
Mary DaSilva
50:33
You can close out the chat feature
Kenny & Frances Williams
50:39
You can close your chat screen. Click on the red dot.
Crystal Griffith ~Medical Mom Warriors.com
50:40
Beman - on the chat go to the arrow on the top right of the chat box and you can pop it out and it won't show up at the bottom anymore
wendyportnuff
50:50
I’m getting a message that it is not possible to connect. It says there is an internal server error.
Marny Turvill
50:52
It's not cool when we're told not to use "Healy" in an email address and we see our top leaders doing it on a corporate training. Compliance is for everyone! Thanks for setting a better example going forward.
Katharine Clark
50:58
If I have two resonances - and one didn’t get its master key - can I use the 1st master key til I get the 2nd master key and then put in the 2nd one to the HR?
Sandy Bolognia
51:09
yes and we need to know how to add to another device
Terry Perez
51:58
if you have several Healy Resonances. You will need to have a separate phone ot tablet for each Healy Resonance for the Masterkey
vikki
52:00
Can we save the Master Key to a QR code?
Deidre Jenkins
52:51
what if you change mobile services (at&t to T-Mobile?)
Reverend Judi
53:31
Ken, hard to hear you now, your volume went down, I'm at 100% and can hear others well, just not you n ow
Marty Ellner
53:34
Is the synch done automatically? Or do you have to do them manually?
Crystal Griffith ~Medical Mom Warriors.com
53:45
@Terry Perez - does the watch can't as a separate device?
Mary
53:45
Will this be recorded and send to the group
Sandy Bolognia
53:48
but it doest prevent you from doing scans
Muriel Weidemann
53:48
I can hear Ken fine
BioenergeticVibes
54:04
revere inrevere in the background
Lillian Bristol
54:11
it's not working, as many have said.
wendymah
54:23
Feedback when Ken speaks. No feed back with Freddie
Terry Perez
54:31
the watch is a separate device
Mary Hauser
55:13
everyone please make sure you look and mute yourself. there is still lots of echo feedback because of mute not being on.
Katharine Clark
55:16
This is important.. if you have several Healy Resonances. You will need to have a separate phone ot tablet for each Healy Resonance for the Masterkey
Adrea
55:25
how do we save master key to icloud from iphone
Katharine Clark
55:34
I’ve gotten a new HR but it automatically connected to my old account….
Katharine Clark
56:30
Will we ever have customer service where we can talk with someone to straighten out stuff like .. I was using a friends Hr with his Masterkey . They I got my HR bu t it would only connect to his MasterKey and wont’ allow me to have my own HR Masterkey account!
Donnia
56:48
why can't I get my subscription for the resonance turned on I put in a ticket and it came back that my Healy was activated. I order the subscription June 1. Money was taken. But not access. No answer No help. Can anyone out there help me.
Rosemary
56:49
Freddie needs to turn off his speakers
Paula Marzaloes
56:55
is there an issue with the cloud server currently?
Jennifer Anderson
57:10
Cant hear Ken well
Katharine Clark
57:30
I ordered the watch and I hope my subscriptions don’t start til I get the watch! I see the programs are already on my phone.
Abigail Murphy
57:46
please mute
janejones
58:12
Please say sync again. I pushed Full sync and I get Error not poss to connect to cloud server
Rosie Martinez
58:29
I do the resonance to my tomato plant
Jude Davis
59:32
Boone is so Cute!
Crystal Griffith ~Medical Mom Warriors.com
01:00:00
What is actually required for the Client add - Only name?
kristinelamermayer
01:00:04
why can’t i import master file key
Muriel Weidemann
01:00:09
do you guess at these things if you don't know?
Cathy MacTurk-Ohio
01:00:38
What if you wanted to do a ome/h, can you just put the year that it was built?
Adrea
01:00:40
how do we input details on a rescue animal where that data isn’t known
Vickie Diamond
01:00:43
is it ok if we don't know our animals birthdate?
Amy Wolff
01:00:55
if you have no Birthdate, can you use the date you got them?
Gwen Foster
01:00:56
per the user manual, you only need the name and picture
Douglas M. Ashby, D.C.
01:01:02
how about a vibration digital finger/ paw print?
Marny Turvill
01:01:15
Name and photo are the only truly required info needed for a Resonance scan. Other items are a "bonus" but the quantum censor can find the person, animal, plant, etc with a picture, name and your intention (that's important!)
Muriel Weidemann
01:01:44
Thank you Marny Turvill
Deborah Paiva
01:01:59
I love that Marny...thank you!
Crystal Griffith ~Medical Mom Warriors.com
01:03:06
@Marny - the person been working on me has never taken a picture - we've run probably 9 programs so far
Sandy Bolognia
01:03:19
The echo is from Freddy
Christy Ethridge
01:03:23
are those homeos printed out some where??
Muriel Weidemann
01:03:30
Freddie keeps lighting up
Holly
01:03:37
still getting echo with Ken (only)
Christy Ethridge
01:03:59
so we can study so we know how to communicate with our clients
Vickie Diamond
01:04:15
id like to know how you know how long to run the programs? and does that change from when you first start healy to having healy for awhile?
Reverend Judi
01:04:16
What does this message mean & how can I fix it? When I log onto my Analyze (since last night) it says "It is not possible to connect to the cloud server Internal Server Error"
Kimmy's iPhone
01:04:18
Nutrients would be the best label instead of Amino Acids
Arlene Nolan’s iPad
01:04:27
where can you the actual list of remedies
Jeanne
01:04:46
I have the same question Rev Judi.
Donna Franklin
01:05:15
Perseverance furthers
Abigail Murphy
01:05:16
how do we know how long & how often to run vibrations?
Christy Ethridge
01:05:37
my boyfriend has the book in his library lol I think he’s a keeper
SUSAN MOORE
01:05:42
why only 42 remedies in the Materia Medica when there are over 6000?
Vlada Kropacek
01:05:44
could you recommend the title of the book I-Ching @docsteve please
Lisa Smith
01:05:59
Thank you
Terry Perez
01:06:40
google search. there are alot of great books available on Amazon
Lisa Smith
01:06:40
thank you for that explanation--I've been wondering what some of those things were like Materia Medica
Jeanne
01:06:40
If you touch on th "i" to the right of items it opens up the list.
Laurie
01:07:38
Ken, If we don't know birthdate/place of animal, can we still analyse them?
Jen White
01:08:05
you do not need the birthdate
Terry Perez
01:08:13
you can still do an analysis
janejones
01:08:33
RL Wing I Ching is my choice
Jeanne
01:08:34
Yes Laurie just intend and focus on the animal.
Kristine Allcroft
01:08:57
The analysis function doesn't work on my phone
Kimmy's iPhone
01:10:01
I haven’t been able to get the PDF to work
Mary DaSilva
01:10:24
I am also unable to get a PDF
Arlene Nolan’s iPad
01:10:28
when pick the PDF I do not get a full report.
Kimmy's iPhone
01:10:55
I can’t send it or do anything with it after I generate the PDF
Sarah I
01:11:04
via which method? scalar waves?
Marny Turvill
01:11:31
@Crystal - I'm saying name and photo because that's what I heard from a very experienced TimeWaver therapist. However, I suspect that it really only needs your intention - visualizing the person, imagining their voice, seeing their face, remembering their body movements, and most importantly thinking loving thoughts about them. The picture and name are really useful for identifying them easily in the list and to assure your finger clicked on the right person before you do the scan.I've scanned lots of people without THEM knowing exactly when I was doing the scan, adn the scans are still very accurate based on my strong intention thinking of them while I scan.
Irina Maryanchik
01:11:34
Can i edit this report?
Abigail Murphy
01:11:40
i get a pdf but the right side is cut off just a bit on screen & when i email
Sandy Bolognia
01:11:56
The more details you put in to profile the better ..
Sandy Bolognia
01:12:11
focus and intention are everything
Reverend Judi
01:12:49
Thank you ALL... I will have to review this a few more times. I just cannot write notes fast enough. Excellent training...THANK YOU AGAIN, much appreciated
Mary DaSilva
01:12:52
Thank you!!!
Lisa Smith
01:13:10
ahh! that happened to me with emailing my report to myself but the pdf didn't come through
Lillian Bristol
01:13:48
I think the cloud just got fixed.
tiba parsa
01:14:20
Do you have to use the bracelets and connect to Healy device while using resonance? would it be more effective?
Pamela Herring
01:14:26
What if all your contacts are in the cloud already?
Reverend Judi
01:14:26
Was the cloud "down" for a while? Is that why I couldn't connect?
Terry Perez
01:15:06
you do not need the brackets when you use Resonance. vibrate
Lillian Bristol
01:15:19
yes, was down yesterday and this morning to just now.
Carolina
01:15:22
You didn’t record Boone’s vibration
Catherine Perman
01:15:35
you didnt record Boones "resonance"
Barbara Allen
01:15:52
He recorded it previously
Reverend Judi
01:15:54
thank you, Lillian, I'm so relieved to know that. I thought I messed up my app or my Iphone
Alicia Opperman
01:16:04
if you don’t have bracelets and no need how do you connect to client or self
Carolina
01:16:14
It does not show in his client page
Susan’s iPhone
01:16:17
why didn’t you record Boone’s vibration?
Carolina
01:16:26
He probably forgot
Reverend Judi
01:16:43
I put my pets paw on the "finger print" and put my phone on her body to record her initial vibration
Susan’s iPhone
01:17:10
co-hosts - can you please keep an eye on the chat?
Catherine Perman
01:17:21
so did I
Katy’s iPhone
01:17:35
pros and cons to vibrate vs microcurrent w Leeds
Terry Perez
01:18:12
I am keeping an eye on the chat
Katy’s iPhone
01:18:17
can you do this without recording a client’s vibration? what if client is remote..
susan’s iPad
01:18:28
but we can put our finger in their place right
Angela
01:18:54
when you use vibrate, can you put the app in background to run while doing something else?
Laurie
01:18:56
Thank you. I been doing them.
Terry Perez
01:19:00
you can do a remote ...but that's a whole new training
Diana Estrada
01:19:16
I can’t here anything
Terry Perez
01:19:21
thank you Laurie
Laurie
01:19:35
Thank you, Terry!
les
01:20:01
What is the EMF of the healy and watch
Mary
01:20:20
Does your dog feel anything??????
Rosie Martinez
01:20:26
i have an exclusive phone just to my Healy programs
lori
01:20:26
do you believe vibrations are just as effective as micro current
Mary DaSilva
01:20:38
How do you then block incoming calks etc
Irina Maryanchik
01:20:50
i have a question
Adrea
01:20:57
is there any reason not to click action on the first “go around”, ie when give programs show up and before going to the individual program, such as you did with gold
Terry Perez
01:21:03
non.. the EMF happens when a call comes in. I reccomend a tablet dedicated to the Resonance
susan’s iPad
01:21:05
I think u can put your phone on Do Not Disturb
Linda Kramer’s iPad 2 (3)
01:21:09
why does it go back to start after you have finished the program
Shanker Ganesh
01:21:30
IS the blue app just as effective as the blue app?
Laurie
01:21:36
I have an iPhone. I turn on the Silent mode and get no interferences.
Sharon Carroll
01:21:41
Can you run a program on an animal without the bracelets and see any benefit
April Toney
01:21:43
How Do you use it for long distance healing?
Shanker Ganesh
01:21:51
correction: effective as the pink app
divyaalter
01:21:52
Please use the resonance for Bach Flower Remedies and explain how to read the numbers next to % number. Thank you.
jennifer chang
01:21:53
Do I have to hold Healy or don't need hold it when I do it it?
Sarah I
01:21:53
I don’t have my device yet, but my subscription has started counting down this month. can you please advise? are these frequencies being sent via scalar waves? what is the mechanism of delivery?
Sue H.
01:22:02
does the dogs paw need to touch the fingerprint or what needs to be done?
Angela
01:22:03
can we discuss the times, why choose what time frames, etc?
jeannek
01:22:07
64mg enough for a tablet to use the healy?
Victoria R.
01:22:19
what do the gems & flower vibrations do in the info field? how do the benefits of them get into the body?
Tia Nakanelua
01:22:31
You might want to review how to RECORD THE VIBRATION while setting up the client. Also review how to do that when you are doing a remote session.
Terry Perez
01:22:38
as you just witnessed. you can vibrate ( run any program for any length of time)
Mary DaSilva
01:22:40
A significant issue for several members on our team is that we have allowed others to use the HR. However when these members received their devices, even when they deleted the settings for the one I let them use, it will NOT allow them to remove that. How do you get into the cloud?
Polly
01:22:42
Go low time for your first one( person or animal). By this point for me on my first run just in energy field@ 1min 20 sec , I was blown out( passed out asleep) for the rest of the day.
liz
01:22:53
epilepsy?
les
01:22:53
All the vibrabration or watch communicating with healy has no EMF?
Dan O
01:23:14
why is the duration much longer with the microcurrent than with the vibration mode?
Katy’s iPhone
01:23:14
which mode works best?
jennifer chang
01:23:27
Do I have to hold it ?
janejones
01:23:29
People must be present for the 3rd way????
Terry Perez
01:23:43
you can run the programs in the Resonance with Epilepsy
Melody’s iPhone
01:23:50
my husband has a steel screws and plate in his elbow — should he not have programs run? we got this for his 4th stage kidney disease
K. Devencenzi
01:23:58
My daughter has a metal plate in her head from a craniotomy. So should she not use the electrodes or just not use them near her head?
Sarah I
01:24:06
do you recommend getting a dedicated devise for the Healy?
Dee
01:24:20
What are the best programs for emotj
Dee
01:24:36
emotohional \
Terry Perez
01:24:47
I reccomend a dedicated devise if you especially have the Resonance
Barbara Allen
01:24:51
Some people have a separate phone - it does not need cell service if you're using wifi - for just the Healy.
Dee
01:24:58
what are the best programs for emotional issues?
Dee
01:25:00
I have a titanium shoulder. Is it ok to use microcurrent delivery?
jennifer chang
01:25:07
Do I have to hold it ?
Jennifer Anderson
01:25:14
If you run the Healy app don't you have to use the microcurrent - and will it run if not connected?
Shannon Moore Bordelon
01:25:24
I would use an old phone to do the resonance on. It doesn’t have to have a sim card
Tia Nakanelua
01:25:26
Sarah... I purchased an 8" tablet at Costco for just over $100. It is so much easier than using my phone. You don't need to worry about getting disrupted by phone calls, etc.
elenilagan
01:25:28
Does the manual list when the using the electrodes are contraindicated?
iPad
01:25:29
Can you send a program into the field of someone LONG distance from the Healy pink dot app via your intention?
Adrea
01:25:29
Ken, with the initial resonance analysis, is there a reason not to run the top five “under actions” rather than going to the indivdiual categories? also, what is timing for running resonance programs in teh top five?
Katy’s iPhone
01:25:35
great explanation on different modes and delivering freq. thanks!
Bob Fleisig
01:26:04
apologies to all ; just arrived. What are the dangers of. using for Parkinnson’s patients using Deep Brian Stimulators
Barbara Allen
01:26:05
I have heard you hold the Healy in the dominant hand and I've heard hold it in the right hand during the scanning. Which is correct?
tiba parsa
01:26:12
can you elaborate on the three ways to send the energies. The third method was not very clear.
Terry Perez
01:26:17
the healy just needs to be on your body. convert the Healy with the little piece with an eye and c
Kimmy's iPhone
01:26:35
yes I didn’t pick up on a third way either
Terry Perez
01:26:46
you will be able to hang it around your neck
Mary DaSilva
01:26:57
This is excellent….
Sandy Bolognia
01:27:02
Great job guys
Cindy Ferguson
01:27:10
I use Resonance scan during my work day and so happy I got a 8inch Samsung tab just for the Healy--which leaves my phone free. Works awesome
susan lee shapiro
01:27:17
The third way can be done while holding the Healy in your right hand, or clipping it to your waist or shirt pocket. And you can hand it on your neck too.
Sarah I
01:27:31
can you scan the whole group together?
Mary DaSilva
01:27:36
yes
Stewart KCMGROUP
01:27:47
wow this is amazing and awesome
jennifer chang
01:27:54
DO I have to hold it when I vibrate?
Therese Holliday
01:28:26
From an energywork perspective, it would be best to scan right hand and vibrate left (receptive) hand.
Terry Perez
01:28:32
it is recommended that you hold the Healy in your right hand when you are vibrating
Jeanne
01:28:37
LOL
Joni Hansen
01:28:45
will this be recorded and sent again so we can share
Laurie Nathe
01:28:47
should we update photo's of clients each time we do a scan? Or the first is ok?
Marny Turvill
01:28:48
Another way is to transmit/vibrate frequencies into a glass of water (or two glasses) by putting the healy under one glass or between two glasses and then drink the water. So cool!!
jennifer chang
01:28:53
good
Indigo Lights
01:29:06
Terry what if Lymph nodes removed on right?
susan’s iPad
01:29:12
will this zoom be available later?
Jeanne
01:29:13
GReat Marny!
wendyportnuff
01:29:23
The message I am getting is ERROR It is not possible to connect to the cloud server. Internalserver Error.
Marny Turvill
01:29:42
@Laurie - No need to update photos unless their look has really changed. Photo does not need to be immediately recent either as long as they are recognizable and you know who it is.
Jen White
01:30:06
Wendy Portnuff... Apparently the cloud server is down right now
Terry Perez
01:30:09
the lymph nodes removed will not have any bearing.
Marny Turvill
01:30:16
@Wendy, I've been getting that same error for a few days. May need a CS ticket. I've rebooted my device a few times and still get the error.
Indigo Lights
01:30:21
thank you
Marny Turvill
01:30:30
@Jen - Thanks. I figured that might be a reason!
EReut
01:30:32
how often do you perform a scan?
Macy Burress
01:30:34
Super Job Y’all❗️👏🏼👍🏼 where will this recoding be available❓😃
Therese Holliday
01:30:35
yes, you can make a homeopathic remedy by vibrating to maybe dropper bottle of spring water. Best to stand on piece of shungite to make it structured water for longer retention of frequency.
Abigail Murphy
01:31:20
it is recommended that you hold the Healy in your right hand when you are vibrating. DOMINATE HAND not necessarily right hand
Lillian Bristol
01:31:24
cloud is back up, syncing now
Marny Turvill
01:31:42
I scan myself every day, sometimes more than once to see what's changed! Your top priority frequencies will change day to day. You'll likely have the same general priorities come up day to day but your top priorit will change. The beauty of the resonance is that you can always target your top priority.
Douglas M. Ashby, D.C.
01:31:46
why not creat the digital finger print vibration
Shanker Ganesh
01:32:01
How come your not recording the vibration?
Shanker Ganesh
01:32:05
Lol
Jeanne
01:32:12
I'm a Pleidian. Anyone else?
Shanker Ganesh
01:32:25
There is the answer to my question?
Indigo Lights
01:32:27
theres your answer susan howard,,
Reverend Judi
01:32:34
Do you have to UPDATE the "record vibration" or just one time is good?
Donnia
01:32:50
You can run a chair or cord through the clip itself and hang it around your neck. You do not need to get the eye
janejones
01:32:53
What if setting up a remote person for the vibration recording???
Kristine Allcroft
01:32:55
but what if that function isn't working on my unit??
susan lee shapiro
01:32:56
Can you record a vibration for someone remotely?
Mary DaSilva
01:33:14
Can you explain groups
Donnia
01:33:29
not a chair a chain through the clip. jeez
Terry Perez
01:33:31
I asked Marcus why right hand. Frequencies go in and then leave out on the left. this is the balance in play
Wendy Slafka
01:33:31
I need my healy activated
susan lee shapiro
01:33:39
Thank you!!!
Kathlyn Gonzalez
01:33:55
As watch is separate device can I use watch and HR on same mobile device?
les
01:33:59
What do it do with a plant or building
Douglas Antonoff
01:34:06
How often to you record vibration? Does it change daily?
elenilagan
01:34:08
what about people w severe dementia where they are unable to have intention?
Susan’s iPhone
01:35:26
3 ways to use: vibrate with Resonance, use microcurrent in Healy app and third way? Doc Steve?
Maryann Tomko
01:36:07
Is this info going to be saved and put somewhere we can view later. I need to leave
Jude Davis
01:36:13
QUESTION: How do I send this Aura Intrepretation to the client??? Thank You!
Angela
01:36:16
isn’t the 3rd way to do the magenta/pink programs but not be ‘hooked up’?
Shannon Moore Bordelon
01:36:24
On the Interpretation it doesn’t always give you the 3 lowest ones. Those are the ones we need. How do we get the 3 lowest. On Freddies’ example it did not give the 3 lowest
Carolina
01:36:25
Freddie you have an incredible aura reading!!
Donnia
01:36:42
Personally Freddie's email or anyone's. No one seems interested or able to help
Donnia
01:37:15
You don't have to have a special eye to hang the Healy around your neck. The clip can slip over the cord, chair or whatever.
Mary DaSilva
01:37:29
What does the red x mean Freddie
Christy Ethridge
01:38:34
so you have the client hold healy in right hand during the resonance push
Lynne Cover
01:38:37
You should go through the parameters up at the top.
Mary DaSilva
01:38:38
How would yup run aura on an animal if you cannot hold The Healy
Angela
01:38:47
are those Roman numerals? what do they mean?
France Israel
01:38:57
If someone has an HHH, for example, and I have the resonance, can they send me their information so that I can perform an analysis on them remotely?
Timothy Flesch
01:38:58
Can you explain about the percentages, numbers, roman numerals corespondi ng to Homeopathics, Specific frequencies or tones etc
Jude Davis
01:39:30
QUESTION: I am doing a Resonanance Analysis on my home. When I put my finger on the display for Analysis nothing happens. How do I move forward?
Tia Nakanelua
01:40:48
France-Israel... You are able to input them into your Healy and do a remote scan. The contact with the client comes from the person that has the Resonance.
Karla LaVoie
01:41:09
Please say more about Greatest Vision of me. You ask the client that question. What is their grestest vision?
Mary Hiestand
01:41:21
can you run frequencies in the field of a client while running Reiki energy through them? Is it better to keep the treatments separate?
Reverend Judi
01:41:57
How to fix if the PDF file doesn't show up in email before sending? How to attach it?
Renate Behrens’s iPad.
01:42:22
what do the Roman numerals indicate on aura analysis?
Joni Hansen
01:42:44
so will this be available later
Donna Haar
01:42:51
Copy and paste the pdf file to e-mail
Lynne Cover
01:42:57
Please explain negative relavancies
Indigo Lights
01:43:01
Are we saving this so we can come back to review
Paulette Hruska
01:43:07
Further sessions for everyone?
Angela
01:43:13
can you vibrate just one Bach remedy in the resonance or is it always 5?
jennifer chang
01:43:22
How many times I do microcurrent and vibration together?
Elizabeth Hurlburt
01:43:28
just got my healy handed to me by the fed ex person 😁
Greg’s iPad
01:43:32
Is this a Christian based company.
Maryann Tomko
01:43:35
How long does it take to receive a Healy unit after purchase?
Tia Nakanelua
01:43:36
Reverend... If you scroll down you will see COPY before you send the PDF to attach.
jennifer chang
01:43:45
everyday , how may times totally?
Vickie Diamond
01:43:45
doc u keep cutting out
Susan A.
01:43:46
Ken,
Donna Pls4984
01:43:47
My dog is a rescue. We don’t know when or where she was born…what do I do?
Indigo Lights
01:43:49
mic
Anny
01:43:53
What do we do when trouble tickt route is non responsive ?????????????????????????????????????????????????
Deidre Jenkins
01:44:00
Doc - your voice goes in and out
Susan R
01:44:05
me too
Mary DaSilva
01:44:05
Troubleshooting is biggest issue.
Greg’s iPad
01:44:11
I am concerned with some of the information shared today.
Donnia
01:44:30
Why didn't they tell us we require a subscription to use all the feature of the Resonance? Why can't you even get the subscription activated on your Healy? I waited 6 weeks and cancelled it an asked for a refund.
Lulu
01:44:41
How decide how long for the vibration, 1 min, 2, min or 10 minutes?
Lana Gelb
01:44:59
Doc Steve is cutting out on mine as well - - it seems as though as he leans back the sound goes out
Donnia
01:45:01
My upline is off absolutely no use in anything I have asked them.
janejones
01:45:06
Is it best to enter and vibrate the 5 recommended programs separately or ok to just vibrate All Healy Programs at one time?
RunningTheRace
01:45:32
what does it mean when negative numbers appear on scans?
Mary DaSilva
01:45:37
Most of us are learning very quickly with the Resonance however we are not experts yet. Is the Mastermind group open to us if we truly feel we have exhausted every option.
Sandy Bolognia
01:45:41
great training
elenilagan
01:45:42
how do you keep going “upline”?
Anny
01:45:49
Is there a monthly charge for resonance ap or included with purchase?
Cindy Schmidt
01:45:53
we need a paid subscription to use all the resonance features? is it a monthly cost? that was never communicated
Nancy
01:45:55
How do you know the upline, above your sponsor?
vikki
01:45:57
How would a Real Estate agent use the Resonance app for a property listed for sale?
zenia
01:46:07
What does the negative run on the aura for, is it okay to run both?
Marny Turvill
01:46:08
@Donnia - you do NOT need a subscription to use your Resonance!! There are optional subscriptions for even more programs, but everything being covered today is included in your one-time Resonance purchase.
Greg’s iPad
01:46:10
How do I contact him.
Sandy Bolognia
01:46:12
REsonace is a life time purchase .. not monthly
Linda Kramer’s iPad 2 (3)
01:46:24
where do you find the videos
Crystal Griffith ~Medical Mom Warriors.com
01:46:29
Where are the videos?
Susan A.
01:46:32
1 question I have is "What do I have the most reasonance with". Do you have to fill this question out".
Kristine Allcroft
01:46:34
the videos do not help with trouble shooting i.e., when thescan feature doesn't work at all
Paula Marzaloes
01:46:36
having trouble connecting to second device...any suggestions?
Marny Turvill
01:46:37
@Anny - see my response above to Donnia. No monthly charge to use Resonance.
Vickie Diamond
01:46:39
so many uplines have just received healys also. so many don't have answers. so then what? so many are new and just don't know. or seems some are only in it for the sales and making money and not to help
jennifer chang
01:46:50
Can DNA be used for free? Or free for 3 months for trial?
zenia
01:47:11
Cant get into the academy to watch videos is there a problem with that?
les
01:47:30
Does the Bue Tooth have EMF?
vikki
01:47:33
Can I run 2 unique Healys on one tablet?
Dr. Vickie Beineke, ND
01:47:37
DNA is a monthly subscription as far as I know there is not trial period.
darrell hamilton
01:47:58
My Amin. battery logo says 97% , and I uploaded all my personal data to the cloud, but I don’t show up as a client, and I can’t analyze
jennifer chang
01:48:05
It is not fair to useer to subscribe DNA at the beginning without trial
Dr. Glen Swartwout
01:48:21
Blue tooth has EMF so turn it off once session is going…
zenia
01:48:21
I was told they don't guarantee use on tablets only smart phones.
Andora Prasad Freedom
01:48:24
Please share contraindications for use of Healy.
Dr. Vickie Beineke, ND
01:48:25
My academy has German videos for some of the training.
Adam Abraham
01:48:27
I need help in officially ACTIVATING the Resonance function with my particular HHH. I have submitted a ticket. It says Resonance in my back office, but when I try to connect to the HealyAnalyze app, I get an error message saying that the unit is not activated.
Maria Boldry
01:48:35
@vickie. Much support is available on Facebook groups and Telegram groups. we are all here to help!
iPhone
01:49:25
videos in back office are in a different language not English
Mary
01:49:27
Winbigteam.info Lots of videos to watch in welcome letter
Kolawole
01:49:45
I have been trying to sign on the Healy newsletter without success. Site does not recognize my e mail I registered with. Others having same challenge?
Terry Perez
01:49:53
The e
Indigo Lights
01:50:06
any Indigo People on?
Health4All
01:50:08
ill the Healy work on a Galaxy 5S?
Mary
01:50:08
And all inthere
Clad
01:50:10
im not able to download a helay app on my kindle tablet
jennifer chang
01:50:13
How long will Healy be upgraded? My downline recommends 3 three Healys,, it hasn't been upgrade yet
Terry Perez
01:50:16
The welcome letter is on our team site
Terry Perez
01:50:24
www.winbigteam.info
Katy’s iPhone
01:50:33
Doc - can you restate the 3 ways of delivering the programs.
Maryann Tomko
01:50:40
does this not work with an iPhone or on your computer?
Anny
01:50:56
Support tickets almost useless and no response again and again
Sandy Crowe
01:50:58
What's the support email?
zenia
01:51:05
smart phones only
Donnia
01:51:09
They do not read the support tickets and answer questions that have nothing to do with the tickets.
Laura B
01:51:12
In the back office, you can select language to sort videos and downloads
vikki
01:51:12
Can I use 2 unique Healys on one tablet?
Sandy Crowe
01:51:18
Yes, I have never gotten a response to the support ticket
Abigail Murphy
01:51:24
how to determine how long & often to run vibration?
Arlene Nolan’s iPad
01:51:24
can you explain again the the low number after the percentage on the selected programs.
francafoligatti11inch
01:51:24
what is the customer service Us phone number ?
Mirene's iPad
01:51:38
still can't find Healy team USA on telegram
Terry Perez
01:51:47
@HealyUSACorpUpdate
karen J
01:51:48
It takes weeks to get a reply. I had people canceling their orders because of that
Linda Kramer’s iPad 2 (3)
01:51:51
where can we find this recording so we can watch again
Katy’s iPhone
01:51:54
restate difference between vibrate and microcurrent
Adrea
01:52:30
please clarify: when we intially run o the resoance, and it identifies the first five programs, can we just run actions and then for how long, rther than going to the individual programs
Sandy Crowe
01:52:30
What do you do if you are really sensitive and shaky from the frequencies?
zenia
01:52:33
Thank you
sharlenemay
01:52:46
can you post again on Telegram. I just got the app
Arlene Nolan’s iPad
01:52:55
also, thank you for sharing all of this with us🙏💜
Indigo Lights
01:53:04
MAYBE RUN RELEASE FIRST AND DO LOWER FREQUENCY
Satyan
01:53:10
Whats the best way to make sure the circuit doesn’t turn black when running the program on the pink app?
Clara Brouillard
01:53:19
Dr Steve I would like you explain why and how the intention work for running the programs
Health4All
01:53:20
https://t.me/HealyUSACorpUpdate
Jan Rosen
01:53:32
Is it better to just begin with the gold programs as we start?
iPad
01:53:46
On the homeopathics is your only way to transmit those via the top 4?
jennifer chang
01:53:52
how long will it take to upgrade? My downline recommends 3 healys on May 1. His healy hasnot been upgraded yet
iPad
01:53:54
Top %
Terry Perez
01:53:59
microcurrent will use the wristbands. cords
marlenajung
01:54:09
can we get email confirmation on support tickets being closed instead of in back office
The Mom / OGMada
01:54:10
I have bluetooth on my chromebook. Can I use it instead of my phone?
Terry Perez
01:54:23
vibrate no cords or wristbands needed
iPhone
01:54:32
I’ve tried 5 different devices to get signed in, none of them worked followed by your instructions. could you at least make sure my device is activated first?
Jan Rosen
01:54:34
Just go into GOLD cycles through PINK program?
Bettye Hooley
01:54:42
Do I understand that the message about being unable to connect to the cloud server due to Internal Server Error means that Healy is causing the problem, and that it will be temporary?
iPad
01:54:51
How can you deliver the 3rd option from the single program from the pink app without the electrodes? How will it transmit once the black line shows up (instead of the white line).
Anny
01:55:01
Support tab is almost useless
wendyportnuff
01:55:06
How to decide how many times a day to run?
jamiesilverman
01:55:18
I need help with import master key file….as do not understand what to do.
Anny
01:55:21
Why not live support I'll wait on hold
Mary DaSilva
01:55:21
Can we please have access to someone in the mastermind group who is expert in Resonance.
Tia Nakanelua
01:55:23
When would you ever use the long times....several hours?? Would that be used for a building perhaps??
Crystal Griffith ~Medical Mom Warriors.com
01:55:28
I'm working on going through medical insurance as a TENS unit - it requires a USA address and phone # - what do I use?
Lulu
01:55:41
Should I expect to have feeling link with the wires during the vibration?
iPhone
01:55:45
I waited for at least 3 weeks for an answer but no luck
Tami Lucibello
01:55:45
CAN YOU PLEASE WALK THROUGH How husband and wife share one MASTER KEY on 2 separate devices… How do you set up the second device once the first has already downloaded the master key?
Anny
01:56:02
Send to where so you see it
jennifer chang
01:56:08
back office doesn't work
April Toney
01:56:10
How do you stop the line from going black during a session?
HQ
01:56:10
my friend has lost her master key. iver a month ago srnt ticket, as of today, no results
Cathy MacTurk-Ohio
01:56:17
Device won't activate. Sent in ticket. Waited 7weeks. still not activated after another week.
Lori
01:56:27
When will the bracelets be sent out? The electrodes don't stick well.
Adrea
01:56:31
some of us are not receiving confirmations of our orders? is that fixed now?
Donna Woodworth
01:56:33
Helped down line set up Resonance and when saving Master Key she got 47 different master key numbers.
lou
01:56:36
How do we run long distance programs if client is not able to be present to record personal vibration or test?
Katy’s iPhone
01:56:38
does the pink program work with both the field and electromagnetic energy flow?
Sandy Crowe
01:56:40
Nobody every responds to a support ticket
Cathy MacTurk-Ohio
01:56:54
Tried 3 different 1 androiddevices here as well. 2 apple
C Y
01:56:56
quite a few people reported use pain module always get black circle, why? even they have wet the area
Mary DaSilva
01:56:57
Where do you want the pictures sent
Dee
01:56:58
Several months since submitting a ticket...still no response
iPhone
01:56:59
where ca I send you the photos.
camille
01:57:28
client ordered 2 , second one lost master key
susan lee shapiro
01:57:45
Question - Can we change our email address in our back office? I am moving and need to update it in 4 weeks to a new one.
Cindy Schmidt
01:57:50
I’m am still waiting in a refund from over two months ago. when will customer support be up to par? I have several customers very disappointed with customer service as well.
iPhone3256686847
01:57:52
Can someone please list the address for sending a support ticket? Thank you
janejones
01:57:54
Can people purchase on a Health Savings account
iPhone
01:58:09
I sent a lot of info to customer service but no answers for my question
Therese Holliday
01:58:18
HSA should cover, would recommend Rx.
Frank Meade
01:58:20
Do we always need to be connected to wifi when using this App either for the Aura or Resonance Analysis?
wendyportnuff
01:58:21
How about getting the device covered by Medicare?
Donna Woodworth
01:58:22
I have always gotten a response from customer support. They are working very hard.
cindiecarter
01:58:26
Sales.support.us@healyworld.net
Terry Perez
01:58:26
you cannot change your email. you must send in a ticket
Indigo Lights
01:58:41
not all types of insurance allows HSAs
susan lee shapiro
01:58:43
Thank you Terry.
Katy’s iPhone
01:59:07
thanks! does the pink program work with both the field and electromagnetic energy flow
iPhone
01:59:10
when will Canada open?
Linda
01:59:13
Will their be financing options soon such as Affirm or Synchrony Bank?
Indigo Lights
01:59:22
it is iPhone it is
jennifer chang
01:59:31
When will bracelets be available?
Kristy Bierhaus
01:59:32
Master Key never associated is a significant issue since Resonance cannot be run. What will be the most expeditious way to get this addressed please? Is Customer Service the same as the Field Team you mentioned Ken?
Marilyn
01:59:46
HSA covered my sister's Resonance. She got preapproval.
Therese Holliday
01:59:56
Have successfully billed 97032 Microcurrent attended. Reimburse rate $62/hr. in Oregon
joycecarrington
02:00:12
how to make a Loaner out of a Healy Holistic Health for multiple users and delete user when returned
Donna Pls4984
02:00:13
It would be great if Medicare would cover it.
Dyanna Difo
02:00:15
Any word on Canada?
Clad
02:00:18
im not able to download a healy app on my kindle tablet?
elenilagan
02:00:19
thanks Doc. for answering
Therese Holliday
02:00:22
Downline seeing lots of Masterkey issues fyi.
jennifer chang
02:00:43
tickets are not answered on time
Clara Brouillard
02:00:57
Thank you Dr Steve is Clara
Sandy Bolognia
02:01:02
absolutely Doc Steve
Andora Prasad Freedom
02:01:10
FEEL the energy of the outcome you wish to actualize.
Anny
02:01:21
Corporate line "Just positive focus and be happy "
briana pontius
02:01:24
excellent stuff, thank you for sharing this information
Lana Gelb
02:01:26
Please would you address this issue with the cloud server not able to connect to Internal server ( Error notice) - there are several people with this issue - including an MD in my downline who treats patients
jennifer chang
02:01:29
cables have some quality problems, cannot last long, should be included in warranty
Donna Pls4984
02:01:32
Thank you for a VERY helpful presentation.
Julie Phillips
02:01:33
How do you do a remote session on someone in another state you have never seen, touched or heard?
Linda Hetzel
02:01:34
For a remote; Once you've drilled down to the top 5 programs within one page- say, beauty- would you run vibrate on those top 5 beauty programs, or would you go to the Healy app and run the top beauty program basically without electrodes simulating vibrate mode?
Vickie Diamond
02:01:47
Sales.support.us@healyworld.net is that email for when you didn't get a master key? I have a friend that didn't get one...
Louise
02:02:09
I ordered my Healy in May and its not here yet. How do I check the tracking to see if it was ever shipped or got lost in transit?
iPhone
02:02:16
I know I can’t change email address but whoever registered me made an typo of my email address so that’s another problem I have here that I can’t signed in successfully.
Eugene Kerner
02:02:32
Is Windows tablet ok to use for healy?
iPhone
02:02:38
I tried both wrong and correct email address but both don’t work.
chris detrick
02:02:58
Is it best to have a more recent model of iphone?
Andora Prasad Freedom
02:03:03
Please share counter indications
AL WALLACE
02:03:05
Different Question for Rick: any status on deliveries of Healy's?
Linda Kramer’s iPad 2 (3)
02:03:11
how do you add another device that has a different email account
Adam Abraham
02:03:16
If my back office shows RESONANCE (due to referral upgrades) and I started at Holistic Health, does that mean that my Healy has already been activated?
zenia
02:03:17
I was told these are only meant to be used on smart phones not tablet.
Therese Holliday
02:03:27
Customer service hasn't responded with an answer to ticket in 4 weeks now fyi.
Katy’s iPhone
02:03:35
can I use the same master key in multiple devices?
Rosie Martinez
02:03:36
many people from my group are getting theirs Healies this weekend!!!
Jennifer Anderson
02:03:37
You can update/correct your email under your profile, or under Sales info - I forget. I was able too.
Linda Hetzel
02:03:40
could you please review how to find the Masterkey once stored, when you're on a new device you want to put it on? Also I understand since it's an attachment, it won't transmit thru a text. Emial good of course.
Paula Marzaloes
02:04:09
any advice on connecting to iPad ?...currently connected to iPhone
Adam Abraham
02:04:17
I have a support ticket, but it has been 4 days so far.
Andora Prasad Freedom
02:04:33
Perhaps you could have one person answering all of our questions here in the chat during your presentation because so many are not being answered.
sharlenemay
02:04:36
Reading these questions that pertain to customer service and refunds and inability to track an order from May is very worrisome. I ordered two weeks ago
Kasia
02:04:46
IMPORT MASTER KEY screen showed up on my iphone screem and i was able to resolve this on my own during our zoom toda
(MaryAnya)MaryAiñe Curtis
02:04:50
isn't there a faq? frequently asked questions
HQ
02:04:53
ticket has been sent almost 2 months ago, about lost of master key
Jennifer Anderson
02:05:08
I heard old tickets were being put on hold in order to work current tickets? Did I misunderstand this? Rick I think you mentioned that?
Jacqueline H. Moden
02:05:09
HealAdvisor Subscriptions?
Linda Hetzel
02:05:20
Speaking of tickets - are they moving up issues regarding refunds for duplicate charges so people don't have to wait too long for their refund? How long is this wait?
Paulette Hruska
02:05:36
Could I use a very old iPad?
Lillian Bristol
02:05:36
the cloud has been down, try again NOW!
Katy’s iPhone
02:05:42
can you use the same master key on different devices? like a phone and tablet?
Greg’s iPad
02:05:43
If they have that many tickets they need more help. Big companies need to have a big support team as well. Most people prefer a live help option even if it requires a long wait time on hold.
Cindy Schmidt
02:05:43
my wait has been over two months and still no refund
(MaryAnya)MaryAiñe Curtis
02:06:09
yay to tablet
elenilagan
02:06:31
device dedicated to tablet and phone(just incase forget tablet?)
Crystal Griffith ~Medical Mom Warriors.com
02:06:31
Vanskyo 10" Android Tablet is on sale on amazon right now with an additional 15 off coupon! Works great
Reverend Judi
02:06:36
Thanks Doc Steve...to Costo I go! Tablet in my future!
Paula Marzaloes
02:06:44
trouble connecting another device....any suggestions
Kris
02:06:50
I bought a Samsung Galaxy Tab A 8 inch was only 150 with tax and all, the one he just mentioned, so far know of at least 3 people have had success with this tablet
Monica Leal
02:06:59
I have a Samsung tablet but how do you get the app on the tablet? I couldn't find it for download
Muriel Weidemann
02:07:07
worried that a tablet will be too big to carry around with me as I work but want to run the healy… anybody have experience with that?
Sylvia Jensen
02:07:11
Thank you so much for such a great training. I believe it would be valuable for intention, focus, and information field are covered further. Breathing, etc. Allowing. You guys know what you are doing and I think we can all get lost in the technical side and rush through the process of really focusing. The client can be short changed of the full possibilities of receiving.
chris detrick
02:07:44
Thank you Doc Steve....dedicated device...solves my concern...appreciate your experience & help!
Katy’s iPhone
02:07:54
so 5 devices can use the same master key
Carol Henderson
02:08:01
I got my tablet from Verizon for 0.99! I have data service for $20 a month.
Bruce and Barbara
02:08:03
How about a Healy claimed to be delivered but never received? It is lost or stolen.
Kathleen Kelly
02:08:16
Thanks so much for this!
Linda Hetzel
02:08:16
What is the kb/mb size of the initial database download? And same question for the individual programs?
Lana Gelb
02:08:23
Thanks for a great training - very informative and helpful
Cindy Ferguson
02:08:28
Yes you use the same masterkey on all your devices and that is why it is important to save the masterkey in various places so you can access it from the various device. Like Doc Steve I got the Samsung TabA and ONLY use it for Healy on wifi only and it is awesome!
Crystal Griffith ~Medical Mom Warriors.com
02:08:29
FYI - Verizon is no longer doing tablets - I just checked
Linda Kramer’s iPad 2 (3)
02:08:30
where can we find the recording of the program
iPhone
02:08:33
thank you!
Julie Phillips
02:08:35
How do you do a remote session on someone in another state you have never seen, touched or heard?
LW18-Web1- Sri Jusuf USA
02:08:37
yes q n a pls
Andora Prasad Freedom
02:08:40
Thank you!
Joni Hansen
02:08:41
are there videos for all this info or this to watch again?
Katy’s iPhone
02:08:42
great idea
iPhone
02:08:42
that will be great
LW18-Web1- Sri Jusuf USA
02:08:43
thank u
Karla LaVoie
02:08:45
Thank you for a great training. I'm in brain overload. Will study this further.
(MaryAnya)MaryAiñe Curtis
02:08:45
Thank you so much💖faq page
iPhone
02:08:45
thank you.
wendyportnuff
02:08:46
Thank you very much!
Crystal Griffith ~Medical Mom Warriors.com
02:08:49
Thank you!
Katy’s iPhone
02:08:53
Thank you everyone!!!
Adrea
02:08:59
Great Idea, Rick!!!
Donna Haar
02:09:00
Thank you for all the info! <3
Linda Kramer’s iPad 2 (3)
02:09:01
WHERE CAN WE FIND THE RECORDING OF THIS SESSION
Diana Carson
02:09:04
Thank you everyone!!
Andora Prasad Freedom
02:09:04
Thank you all for all that you are doing to make this a success.
Linda Hurkot
02:09:09
Thank you so much … great information
Carol Henderson
02:09:11
it was an independent Verizon office.
Kristy Bierhaus
02:09:13
BIG THANK YOU!!!
Lillian Bristol
02:09:16
just go thru the questions in the chat and answer them
Muriel Weidemann
02:09:18
Thank you!
Carolina
02:09:19
Thanks for your time!!
Donna Woodworth
02:09:24
Thank you for your continued support. Much appreciated!
Lavender
02:09:27
Thank YOU FREDDIE , KEN and DOC STEVE
iPhone
02:09:27
no bluetooth
Q
02:09:32
Thank you!!! Great info!
Clara Brouillard
02:09:36
Thank you
Ron Szasz
02:09:39
Thanks for all of your dedication and support!!
Vickie Diamond
02:09:45
thank you guys for your time!
Margie Miller’s iPhone
02:09:46
Thank you for the training today!
Darla
02:09:50
excellent thank you!
Carol Henderson
02:09:51
Thanks so much for all of your help!
Jody Benge
02:09:52
thank you for these calls. We keep learning.
Alicia Opperman
02:09:53
thank you
ritamee
02:09:54
Mahalo!
Cynthia Willson
02:09:56
THANKS!!! INVALUABLE!!!
Linda Kramer’s iPad 2 (3)
02:10:02
WHERE
Julie Wilson
02:10:03
Thank you for tis presentation!!! The more training we can get, the better!!! So much to learn! THANK YOU SO MUCH!!! Appreciate all of you!
Satyan
02:10:08
thank you for your time. Appreciate it very much.
marlenajung
02:10:11
Thank you !!!!!
Kasia
02:10:16
thank you !
Holly
02:10:16
Thanks all for your time and expertise!
LW18-Web1- Sri Jusuf USA
02:10:17
pls do lots of basic trainings often. repetition help to get familiarity of the item. we needs help. pls put review in utube or put somewhere we can go back again
Terry Perez
02:10:22
great training guys!!!
Christy Ethridge
02:10:28
thank you again everyone 🙏🏼❤️
Stewart KCMGROUP
02:10:30
Thanks 4 training
The Mom / OGMada
02:10:30
Is Everyone having problems? If we wait for 6+ weeks for our Healy and then 6 more for problems... Hmmm... Thx you guys! You're working hard
Mary
02:10:35
thank you! ! !
Karin Solumsmoen
02:10:35
Thank you 😊
Alisa D
02:10:36
I thank each of you for sharing you knowledge and time.
Kosa Ely
02:10:37
Thank you! Greatly appreciated!
huawei
02:10:37
Thank you so much
Adam Abraham
02:10:45
THANK YOU!
deniklowe
02:10:47
Where will this video be found
Deidre Jenkins
02:10:49
Thanks! Was this part 1 or part 2?
marlenajung
02:10:50
Thank you Customer Support!
iPhone
02:10:51
Healy no bluetooth
Kim Tinder
02:10:57
thanks!
Rajinder Shaan
02:11:01
Thanku so much
Donna Woodworth
02:11:03
The negativity is not productive.
sharlenemay
02:11:05
where to see part one of training
carolyn gee
02:11:06
Thanks so much!! This is so important!!
Christy Ethridge
02:11:09
the recording is in the telegram app group
Cindy Schmidt
02:11:13
with the millions Healy is making in the us, why is there insufficient customer service? this has been a good training, thank you
Vickie Diamond
02:11:20
@deidre I believe this is number 2
BiggRick Thaman Williams
02:11:26
Thank you guys
Christy Ethridge
02:11:27
https://t.me/HealyUSACorpUpdate
Marny Turvill
02:11:32
Three people in my downline (mid-May to early June orders) got their shipping notices this weekend, so things are moving again!! Woohoo!!
sharlenemay
02:11:38
What if you are new on Telegram? I have nothing there
Katy’s iPhone
02:11:39
all recorded training are in the telegram group
Deidre Jenkins
02:11:42
thanks Vickie
Linda Hetzel
02:12:08
Please do an FAQ of the major questions here!
Macy Burress
02:12:14
Fantabulous Y’all.. THANK YOU❗️❗️
Linda Hetzel
02:12:20
Thank you!!!
Isa - TAK Consulting
02:12:21
bye