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AAP Know Before You Go Orientation - Shared screen with speaker view
cburack
31:45
We are finalizing our brochure - what is the latest date we can upload it?
Tony Cavallo
32:48
For the chat room...Will people roam into the chat room or do they need to be invited?
cburack
32:56
Perfect - thanks!
Laura Cassidy
32:57
Just to confirm. Booths will be live starting this coming Monday? Before the show...
Francine Pierson
33:23
So only one sales rep speaks to an attendee at a time. The attendee selects the individual you want to speak to?
Jeanne Lindros
33:53
When does the Lead Retrieval info come us - if the booth is open for so long. Are you sending stats after the main event and then again monthly?
Kathryn Janies
33:55
what exact metrics will we get w/o lead retrieval? will we need to request our metrics from you or can we access it ourselves?
Tisha Hall
33:58
Yes the attendee will select which Rep they would like to speak to
Mark
34:16
Can someone enter your chat room at any time or only during the dedicated times?
JLiebhart
34:39
What does lead retrieval look like for attendees? When/how is their email obtained?
jacquelinewinkelmann
34:45
Can we purchase the attendee mailing address list? Who do we contact for that?
Lisa Krams
34:53
Do you recommend having ongoing live "office hours" through January? Like a weekly video chat opportunity for people who don't come in during the "live" conference?
Francine Pierson
35:12
Yes what is cost of attendee mailing list and does it include email?
Tisha Hall
35:42
Attendee mailing list is $600 preshow and $800 post show and no it does not include email
Tony Cavallo
36:18
is the mailing list email or physical address?
JLiebhart
36:22
When do attendees opt in, and how does that look to them? When they enter your booth? In general?
Laura Goodman
36:30
can you share the exact wording you are using for the opt in?
Kathryn Janies
37:07
can people request info without lead retrieval option?
Tisha Hall
37:25
Attendees can only enter the chat during the time you have available on your booth. If you don't have hours during the dedicated time then attendees can not access you
Sandi Evett
37:34
Will it show if a rep is currently in a chat?
Ellie McShane
37:45
does the chat room look like a zoom call would. If you choose to show yourself everyone can see them?
Jeanne Lindros
38:09
Can you describe again the attendee experience in terms of how they opt-in/out of lead retrieval
Francine Pierson
38:10
Is the video chat function powered by zoom?
Jeffery McDowell
38:56
How are you driving attendees to the Virtual hall?
Tisha Hall
39:27
During registration the attendee has an option to opt in to share their contact info. If they choose not to do so then even if you have lead retrieval you will not get the contact info
Sandi Evett
40:08
So an attendee will not know if they are joining an ongoing chat with others?
Francine Pierson
40:18
Only those attendees registered can see exhibit page?
Francine Pierson
40:42
Can we share our booth url publicly?
EFujino
40:49
We have eblasts promoting exhibits, also included session slides and noted in highlights in a promo tile
Jeff Mahony
41:07
Can you describe some more how the single staff contact will "open the video chat" access to each additional staff sales rep? Is that something that happens once at the beginning of the conference, or does need to be managed every time a rep swaps in or out?
Kathryn Janies
41:32
w/o lead retrieval, how do we get our booth metrics? what metrics will we get?
JLiebhart
42:41
Again: Can you describe again the attendee experience in terms of how and when they opt-in/out of lead retrieval?
Francine Pierson
42:48
Will we get step by step instructions for launching video chat that we can share with booth staff?
Jeff Mahony
44:35
So if someone is staffing the booth at 1:00 Sunday for example, they will need to be sent a link right at 1:00 Sunday to go live? (Can you just casually talk that part through?) Anything need to happen when a sales rep logs out?
Francine Pierson
45:25
Does each sales rep need a password?
Francine Pierson
45:36
Or just their own dedicated link for video chatting?
Ellie McShane
45:51
if we want to have two or more reps in one chat are they both able to talk to attendees? I realize this then limits # of attendees
Tisha Hall
46:55
the attendee who Is the rep will not have admin functions
Michael Ramirez
47:09
What are the ideal hours we should be in our booths?
Michael Ramirez
47:21
yes
Jeff Mahony
47:44
During off-peak hours, some staff will be attending sessions while having the Video Chat open in another tab, will that be possible? Multi-tasking. Do we listen for the swoosh to know someone has arrived?
Andrea
47:45
will the attendee list be mailing address only? or include email addresses
Michael Ramirez
47:52
yes I see the schedule but have activities till 9pm
Michael Ramirez
48:10
ok, no need for more
Michael Ramirez
48:11
thanks
Francine Pierson
48:20
We will be able to see the people we are chatting with, unless they turn off camera, correct?
Tisha Hall
48:28
Attendee list is mailing only
Tisha Hall
48:40
Attendee list does not include email address
Rachel
49:22
If using the video chat app, will we get notifications ?
Rachel
50:00
they mentioned an app during a previous webinar
Jeff Mahony
50:07
No text chat option, is that confirmed? I thought there might be both video and text chat.
Rachel
51:04
No app? So what was the app mentioned in a previous webinar????
Amanda Bishop
51:09
Can you please send out the youtube tutorials?
Heidi Van der Molen
51:29
Do our staff members need to be on video?
Cass Field
52:32
Thank you for your time and for this info!
JLiebhart
52:39
Thank you!