AAP Know Before You Go Orientation - Shared screen with speaker view
We are finalizing our brochure - what is the latest date we can upload it?
For the chat room...Will people roam into the chat room or do they need to be invited?
Perfect - thanks!
Just to confirm. Booths will be live starting this coming Monday? Before the show...
So only one sales rep speaks to an attendee at a time. The attendee selects the individual you want to speak to?
When does the Lead Retrieval info come us - if the booth is open for so long. Are you sending stats after the main event and then again monthly?
what exact metrics will we get w/o lead retrieval? will we need to request our metrics from you or can we access it ourselves?
Yes the attendee will select which Rep they would like to speak to
Can someone enter your chat room at any time or only during the dedicated times?
What does lead retrieval look like for attendees? When/how is their email obtained?
Can we purchase the attendee mailing address list? Who do we contact for that?
Do you recommend having ongoing live "office hours" through January? Like a weekly video chat opportunity for people who don't come in during the "live" conference?
Yes what is cost of attendee mailing list and does it include email?
Attendee mailing list is $600 preshow and $800 post show and no it does not include email
is the mailing list email or physical address?
When do attendees opt in, and how does that look to them? When they enter your booth? In general?
can you share the exact wording you are using for the opt in?
can people request info without lead retrieval option?
Attendees can only enter the chat during the time you have available on your booth. If you don't have hours during the dedicated time then attendees can not access you
Will it show if a rep is currently in a chat?
does the chat room look like a zoom call would. If you choose to show yourself everyone can see them?
Can you describe again the attendee experience in terms of how they opt-in/out of lead retrieval
Is the video chat function powered by zoom?
How are you driving attendees to the Virtual hall?
During registration the attendee has an option to opt in to share their contact info. If they choose not to do so then even if you have lead retrieval you will not get the contact info
So an attendee will not know if they are joining an ongoing chat with others?
Only those attendees registered can see exhibit page?
Can we share our booth url publicly?
We have eblasts promoting exhibits, also included session slides and noted in highlights in a promo tile
Can you describe some more how the single staff contact will "open the video chat" access to each additional staff sales rep? Is that something that happens once at the beginning of the conference, or does need to be managed every time a rep swaps in or out?
w/o lead retrieval, how do we get our booth metrics? what metrics will we get?
Again: Can you describe again the attendee experience in terms of how and when they opt-in/out of lead retrieval?
Will we get step by step instructions for launching video chat that we can share with booth staff?
So if someone is staffing the booth at 1:00 Sunday for example, they will need to be sent a link right at 1:00 Sunday to go live? (Can you just casually talk that part through?) Anything need to happen when a sales rep logs out?
Does each sales rep need a password?
Or just their own dedicated link for video chatting?
if we want to have two or more reps in one chat are they both able to talk to attendees? I realize this then limits # of attendees
the attendee who Is the rep will not have admin functions
What are the ideal hours we should be in our booths?
During off-peak hours, some staff will be attending sessions while having the Video Chat open in another tab, will that be possible? Multi-tasking. Do we listen for the swoosh to know someone has arrived?
will the attendee list be mailing address only? or include email addresses
yes I see the schedule but have activities till 9pm
ok, no need for more
We will be able to see the people we are chatting with, unless they turn off camera, correct?
Attendee list is mailing only
Attendee list does not include email address
If using the video chat app, will we get notifications ?
they mentioned an app during a previous webinar
No text chat option, is that confirmed? I thought there might be both video and text chat.
No app? So what was the app mentioned in a previous webinar????
Can you please send out the youtube tutorials?
Heidi Van der Molen
Do our staff members need to be on video?
Thank you for your time and for this info!