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IHAV S.W.I.P.E. Series - Recruitment - Dec 2, 2021 - Shared screen with speaker view
Lisa Alesch
25:31
I do not have video and I have an uncooperative audio this morning-I'm Lisa Alesch-Buena Vista Regional Medical Center, Storm Lake Iowa-I have been with the hospital for almost 15 years but in the role of volunteer coordinator for 5 months
Theora Goodrich
32:48
How lucky you are to have Pam Gridley as your guru!
Connie Manny
33:05
AGREE!
Pam Gridley - Iowa Hospital Association
33:26
THANKS. You are so sweet! Definitely my pleasure.
Terra Waggener
36:25
I have a problem with my screen going in and out. Sorry I will try to keep up the best I can!
Barb LeCuyer
37:08
Metropolitan and urban seem the same to me!
Barb LeCuyer
37:32
we are small community....
Julie Paup
37:37
can i change my answer! :)
Barb LeCuyer
37:42
me too!
Theora Goodrich
37:45
Mine is rural/critical access
Jamie Hoey
45:05
I got pulled away for a minute. Our volunteers are not back yet.
Lisa Alesch
45:29
Some are not comfortable coming into the hospital with Covid concerns and others do not want to be vaccinated at this time.
Connie Manny
47:04
Not yet, but going there when legally obligated.
Jamie Hoey
47:05
Gundersen Palmer has a mandate.
Jenna Maxson
47:08
Verification of vaccination OR waiver form submission required by Dec 20.
Kirsten Heerdt
49:26
I will only loose one come the end of the year.
Barb LeCuyer
49:48
we lost 2 (MN). They cannot come to anything no matter where.
Vickie Newell
53:59
My hardest shifts are: Friday afternoon, followed by Friday morning, followed by Monday morning
Connie Manny
54:40
I agree with Vickie
Lisa Alesch
54:43
Friday afternoons are the WORST
Melinda Pitt
54:50
I also agree with Vickie
Kirsten Heerdt
55:09
not busy Friday afternoons
Jenna Maxson
55:50
I have volunteers 65+ who don't want to drive in the dark / evening. Our college volunteers more prefer days.
Theora Goodrich
56:20
we don’t offer weekend volunteering except for an occasional fundraise
Jenna Maxson
01:01:08
Sorry, my mic. isn't working or I would just talk. We dug into more clerical opportunities and found that areas like fiscal, admissions and even security had very appropriate weekly volunteer tasks that we are now assisting in ... opening / sorting mail, filing, etc.
Jenna Maxson
01:04:48
It was honestly me just touching base with other Managers to see if they had thoughts on how volunteers could assist in non-patient areas ... and then taking it from there. I did, of course, get a lot of feedback that was not volunteer appropriate however, it did result in some great areas of expansion for volunteers.
Barb LeCuyer
01:07:32
We have had requests from several departments for volunteers to help out...ie food services, patient registration. We need to be careful not to "replace" employees with volunteers, even if we can't find employees!
Julie Paup
01:09:11
i agree Barb. We wanted to help by having volunteers in our lab but couldn't have a volunteer do the work of an employee.
Barb LeCuyer
01:12:01
Our unions would not allow us to replace employees with volunteers. We also have a policy (Allina). I would expect at some point....some of this would have to change.
sally sherwood
01:14:33
information desk at closed entrances no longer open and will not reopen. screeners at limited entrances.
Jenna Maxson
01:16:18
Same for us at Mercy IC as Julie with the Information Desk / Greeter volunteers now being paid Screeners. The volunteers want to come back in our case as well.
Vickie Newell
01:19:10
We have returned some to patient contact - mail delivery and patient safety
Sarah Backman
01:19:26
We do not.
Vickie Newell
01:19:34
We do
Kirsten Heerdt
01:19:35
A few
Connie Manny
01:19:39
very few
Melinda Pitt
01:19:40
I have a few
Terra Waggener
01:19:41
We do not either
Jamie Hoey
01:20:07
We actually had one contact us now which was usual.
Theora Goodrich
01:20:09
we do have new vols , a few
Lisa Alesch
01:20:13
I am in the process of totally redoing my application process to accommodate all the changes
Vickie Newell
01:20:30
Is anyone allowing volunteers in the ED? We are talking about returning those volunteers but want to know what you are all doing.
Melinda Pitt
01:20:49
yes, I have volunteers in the ED and in patient rooms
Julie Paup
01:21:19
We are not allowing any in the ED or patient rooms
Barb LeCuyer
01:21:40
We are looking at it. United Hospital in St. Paul does have volunteers in the ED.
Sarah Backman
01:23:09
Would anyone be willing to share what the volunteers in your ED are doing to support?
Kirsten Heerdt
01:23:43
Asking current volunteers to take another shift.
Theora Goodrich
01:25:21
we have the gift shop open with limited hours
Lisa Alesch
01:25:27
I am in the process of having meetings with all the department managers to see if they have volunteer needs-some mangers have never used volunteers before but with a little encouragement are seeing new ways that they could use the help-it's a way for me to keep volunteers involved that were used to helping in areas that we can no longer have them in (ex-info desks) Also am redoing the application to list new areas and remove areas that I don't ever see us being able to staff again.
Melinda Pitt
01:27:52
I attached what volunteers do in the ED
Jenna Maxson
01:27:56
What program(s) are people using for volunteers to sign-up for various shifts rather than the set schedule method?
Sarah Backman
01:28:40
oh my gosh! thank you for the ED doc!!!
Melinda Pitt
01:28:42
Almost all of my areas are self scheduling. Volunteers LOVE it
Melinda Pitt
01:31:58
Sorry I have to head to another meting, it was sooo good seeing all of you!
Lisa Alesch
01:32:15
Fear
Connie Manny
01:32:22
Merry Christmas Melinda!
Vickie Newell
01:35:55
Sorry I have to go - but thank you Angela! This was great!
Connie Manny
01:36:24
Bye Vicki! !
Kristine Kennedy
01:36:27
Have to go. Thanks for the great conversation!
Sarah Backman
01:37:44
recognition is a direct correlation in my opinion.
Kirsten Heerdt
01:38:05
If your current volunteers feel appreciated and their contributions recognized I think they will go out and tell others to volunteer.
Jenna Maxson
01:39:49
110% agree! I am making little tags that read "How sweet it is to work with you" that I will attach to a candy bar (super low cost) and delivery to volunteers before Christmas which really just gives me the opportunity to thank them in person, touch base and give them a little token of our appreciation.
Lisa Alesch
01:41:38
I just bought individual bags of chex mix with a tag that says "he's making a list, chexing it twice and going to fn
Lisa Alesch
01:42:04
find out that you are really nice" Again-super low cost
Jenna Maxson
01:42:42
Lisa, that is super cute!
Julie Paup
01:48:19
Thank you ladies! It was great!!!
Sarah Backman
01:48:47
What is the website?
Terra Waggener
01:49:04
thank you!