Roleplay!

learning ideas from others

what happens during a session

How to communicate effectively with practitioners

getting over insecurities

How to get started the right way

Refresh on doing a good needs assessment!

how to improve

Rolling with resistance

Learning strategies of how to deal with obstacles from others

learning about cues to pick up on from practitioners

Roleplay!

nervous about being nervous

Resistance from the clinician

Rejection

the mechanics of coordinating logistics

reading the clinician correctly

How receptive the PCP was going to be.

Being grilled...

Question time for the expert facilitators! Unmute, raise hand, or type here in the chatbox!

what length of first visit is most comfortable for you?

How do you overcome an outright rejection from a practitioner in a group? Do you attempt to revisit the individual? Do you continue to reach out to other individual clinicians in the group?

How much prep time do you do for a visit on a new topic area? And how much time for a visit on a topic you’ve met with many clinicians about?

Which practitioners do you target? Do you try to engage practitioners who you regularly encounter or physicians who you do not know

How do you share what you are seeing in the field with all detailers?

Determine the best length of a first visit based on the needs of the clinician--it needs to work for them!

Ideally, 25-30 minutes would be a great length of time for a first visit.

Flat-out rejection = not that common!

Be proactive!

Try not to have group visits unless it's an initial access point.

It's safer for a clinician to reject info/share needs/ideas in a 1:1 session.

Seek to understand. What's their position?

Determine whether or not the objection is something that could be resolved in 30-60 seconds or so (any longer, you may have to agree to move on.)

Make commitment to individual to follow up on information/be accountable!

*How long does it take to prepare to be in the field? -4-5 months on topic development for a new campaign for Jacki Travers' program.

-PREPARATION: Per visit - approximately an hour for each clinician if the clinician has been seen before.

-Don't forget to think about logistics! Where's the clinic? Travel time.

CLINICIAN TARGETS:

-Take advantage of pre-existing connections/re-establish relationships with known clinicians.

-Those clinicians can be your 'champions' to connect you with other clinicians, too.

-Consider making in-roads with new clinicians, which will take more time.

CONNECTING EXPERIENCES with PEERS:

-Strategies from ONE TN: Scheduling connection calls/convenings at least bi-monthly to talk about what's happening in the field.

-Logistics in terms of reporting/shared Drive with calendar and 'bulletin board' where questions can be posed/shared.

NaRCAD’s Discussion Forum - https://www.narcad.org/forum.html

Status issues are... usually just obstacles. Not permanent barriers. You can overcome many/most obstacles!

Thanks, Zack--great, positive framing on this!

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