Zoom Logo

NaRCAD Academic Detailing Training - Shared screen with speaker view
Brian Lewis Winbigler
35:03
Roleplay!
Mary Lefler
35:08
learning ideas from others
Liesa Jenkins, ONE Tennessee
35:16
what happens during a session
Kayla Lynch
35:17
How to communicate effectively with practitioners
Teronya Holmes
35:20
getting over insecurities
Edward Smith
35:22
How to get started the right way
KariLynn Dowling-McClay
35:22
Refresh on doing a good needs assessment!
Brent Salvig
35:29
how to improve
Elva Randle
35:32
Rolling with resistance
Zack Brent
35:44
Learning strategies of how to deal with obstacles from others
Tyler Dougherty
36:04
learning about cues to pick up on from practitioners
Zack Brent
36:58
Roleplay!
Teronya Holmes
36:59
nervous about being nervous
Kayla Lynch
37:04
Resistance from the clinician
Brian Lewis Winbigler
37:16
Rejection
Liesa Jenkins, ONE Tennessee
37:17
the mechanics of coordinating logistics
David R
37:18
reading the clinician correctly
Mary Liz Doyle Tadduni, Trainer
37:19
How receptive the PCP was going to be.
Loren Regier - Facilitator
37:22
Being grilled...
Bevin Shagoury, NaRCAD
38:54
Question time for the expert facilitators! Unmute, raise hand, or type here in the chatbox!
David R
40:32
what length of first visit is most comfortable for you?
Kayla Lynch
40:35
How do you overcome an outright rejection from a practitioner in a group? Do you attempt to revisit the individual? Do you continue to reach out to other individual clinicians in the group?
KariLynn Dowling-McClay
40:39
How much prep time do you do for a visit on a new topic area? And how much time for a visit on a topic you’ve met with many clinicians about?
Tyler Dougherty
40:40
Which practitioners do you target? Do you try to engage practitioners who you regularly encounter or physicians who you do not know
Mary Lefler
41:13
How do you share what you are seeing in the field with all detailers?
Bevin Shagoury, NaRCAD
42:04
Determine the best length of a first visit based on the needs of the clinician--it needs to work for them!
Bevin Shagoury, NaRCAD
42:13
Ideally, 25-30 minutes would be a great length of time for a first visit.
Bevin Shagoury, NaRCAD
43:39
Flat-out rejection = not that common!
Bevin Shagoury, NaRCAD
43:50
Be proactive!
Bevin Shagoury, NaRCAD
43:58
Try not to have group visits unless it's an initial access point.
Bevin Shagoury, NaRCAD
44:21
It's safer for a clinician to reject info/share needs/ideas in a 1:1 session.
Bevin Shagoury, NaRCAD
44:27
Seek to understand. What's their position?
Bevin Shagoury, NaRCAD
44:45
Determine whether or not the objection is something that could be resolved in 30-60 seconds or so (any longer, you may have to agree to move on.)
Bevin Shagoury, NaRCAD
44:57
Make commitment to individual to follow up on information/be accountable!
Bevin Shagoury, NaRCAD
47:16
*How long does it take to prepare to be in the field? -4-5 months on topic development for a new campaign for Jacki Travers' program.
Bevin Shagoury, NaRCAD
48:17
-PREPARATION: Per visit - approximately an hour for each clinician if the clinician has been seen before.
Bevin Shagoury, NaRCAD
50:00
-Don't forget to think about logistics! Where's the clinic? Travel time.
Bevin Shagoury, NaRCAD
50:29
CLINICIAN TARGETS:
Bevin Shagoury, NaRCAD
50:49
-Take advantage of pre-existing connections/re-establish relationships with known clinicians.
Bevin Shagoury, NaRCAD
51:04
-Those clinicians can be your 'champions' to connect you with other clinicians, too.
Bevin Shagoury, NaRCAD
51:18
-Consider making in-roads with new clinicians, which will take more time.
Bevin Shagoury, NaRCAD
53:00
CONNECTING EXPERIENCES with PEERS:
Bevin Shagoury, NaRCAD
53:22
-Strategies from ONE TN: Scheduling connection calls/convenings at least bi-monthly to talk about what's happening in the field.
Bevin Shagoury, NaRCAD
53:58
-Logistics in terms of reporting/shared Drive with calendar and 'bulletin board' where questions can be posed/shared.
Winnie Ho, NaRCAD
56:21
NaRCAD’s Discussion Forum - https://www.narcad.org/forum.html
Zack Dumont - Facilitator
01:02:41
Status issues are... usually just obstacles. Not permanent barriers. You can overcome many/most obstacles!
Bevin Shagoury, NaRCAD
01:03:19
Thanks, Zack--great, positive framing on this!
Brian Lewis Winbigler
04:22:47
8
Brent Salvig
04:22:49
8.2
Kayla Lynch
04:22:49
9
KariLynn Dowling-McClay
04:22:50
7
Mary Lefler
04:22:51
8
Jonathan Stewart
04:22:51
8
David R
04:22:51
9
Tyler Dougherty
04:22:54
9
Teronya Holmes
04:22:54
9
Ashley Allison
04:22:57
8
Edward Smith
04:22:57
11
Sharon Moore
04:23:01
9
Edward Smith
04:23:17
Yes