
35:03
Roleplay!

35:08
learning ideas from others

35:16
what happens during a session

35:17
How to communicate effectively with practitioners

35:20
getting over insecurities

35:22
How to get started the right way

35:22
Refresh on doing a good needs assessment!

35:29
how to improve

35:32
Rolling with resistance

35:44
Learning strategies of how to deal with obstacles from others

36:04
learning about cues to pick up on from practitioners

36:58
Roleplay!

36:59
nervous about being nervous

37:04
Resistance from the clinician

37:16
Rejection

37:17
the mechanics of coordinating logistics

37:18
reading the clinician correctly

37:19
How receptive the PCP was going to be.

37:22
Being grilled...

38:54
Question time for the expert facilitators! Unmute, raise hand, or type here in the chatbox!

40:32
what length of first visit is most comfortable for you?

40:35
How do you overcome an outright rejection from a practitioner in a group? Do you attempt to revisit the individual? Do you continue to reach out to other individual clinicians in the group?

40:39
How much prep time do you do for a visit on a new topic area? And how much time for a visit on a topic you’ve met with many clinicians about?

40:40
Which practitioners do you target? Do you try to engage practitioners who you regularly encounter or physicians who you do not know

41:13
How do you share what you are seeing in the field with all detailers?

42:04
Determine the best length of a first visit based on the needs of the clinician--it needs to work for them!

42:13
Ideally, 25-30 minutes would be a great length of time for a first visit.

43:39
Flat-out rejection = not that common!

43:50
Be proactive!

43:58
Try not to have group visits unless it's an initial access point.

44:21
It's safer for a clinician to reject info/share needs/ideas in a 1:1 session.

44:27
Seek to understand. What's their position?

44:45
Determine whether or not the objection is something that could be resolved in 30-60 seconds or so (any longer, you may have to agree to move on.)

44:57
Make commitment to individual to follow up on information/be accountable!

47:16
*How long does it take to prepare to be in the field? -4-5 months on topic development for a new campaign for Jacki Travers' program.

48:17
-PREPARATION: Per visit - approximately an hour for each clinician if the clinician has been seen before.

50:00
-Don't forget to think about logistics! Where's the clinic? Travel time.

50:29
CLINICIAN TARGETS:

50:49
-Take advantage of pre-existing connections/re-establish relationships with known clinicians.

51:04
-Those clinicians can be your 'champions' to connect you with other clinicians, too.

51:18
-Consider making in-roads with new clinicians, which will take more time.

53:00
CONNECTING EXPERIENCES with PEERS:

53:22
-Strategies from ONE TN: Scheduling connection calls/convenings at least bi-monthly to talk about what's happening in the field.

53:58
-Logistics in terms of reporting/shared Drive with calendar and 'bulletin board' where questions can be posed/shared.

56:21
NaRCAD’s Discussion Forum - https://www.narcad.org/forum.html

01:02:41
Status issues are... usually just obstacles. Not permanent barriers. You can overcome many/most obstacles!

01:03:19
Thanks, Zack--great, positive framing on this!

04:22:47
8

04:22:49
8.2

04:22:49
9

04:22:50
7

04:22:51
8

04:22:51
8

04:22:51
9

04:22:54
9

04:22:54
9

04:22:57
8

04:22:57
11

04:23:01
9

04:23:17
Yes