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TLA Talks: Academic Library Reopening Reality - Shared screen with gallery view
Carmen Walton
17:54
Houston Community College, Houston, Texas
Diane Duesterhoeft
18:20
Diane Duesterhoeft, St. Mary's University, San Antonio
Artis Lovelady
18:45
Hello from College of Biblical Studies Houston
Texas Library Association TLA
18:47
Recording will be posted tomorrow at www.txla.org/covid19-resources
Tracy Warning
18:58
Collin College, Plano, TX
Miriam Sliva
19:11
University of North Texas, Denton
Tracy Warning
19:21
Collin College, Plano, TX
Karen Blankenship
19:38
San Jacinto College, Pasadena Texas
Elizabeth Norman
20:09
Hardin-Simmons, Abilene
Texas Library Association TLA
20:30
General South Texas College Library Promotional Video https://youtu.be/X1oo-hvAcu8COVID South Texas College Library Promotional Video https://www.facebook.com/theSTCLibrary/videos/952508448575801/
Texas Library Association TLA
24:29
American Library Association (ALA). (2020 May 27). Guidance Content & Protocols. Retrieved from http://www.ala.org/tools/covid/guidance-protocols
Texas Library Association TLA
24:39
Centers for Disease Control (CDC). (2020 May 7). Reopening Guidance for Cleaning and Disinfecting Public Spaces, Workplaces, Businesses, Schools, and Homes. Retrieved from https://www.cdc.gov/coronavirus/2019-ncov/community/reopen-guidance.html
Texas Library Association TLA
24:48
OCLC. (2020). REALM Project: Reopening Archives, Libraries, and Museums. Retrieved from https://www.oclc.org/realm/home.html
Texas Library Association TLA
25:06
Texas State Library and Archives Commission (TSLAC). (2020 April 29). Reopening libraries resource guide. Retrieved from https://www.tsl.texas.gov/sites/default/files/public/tslac/ld/ldn/COVID/TSLAC_Return_to_Work_Libraries_Resources_2020.pdf
Mary Havens
25:10
Can you expand, Jesus, on the library programming you offer?
Texas Library Association TLA
27:14
Occupancyhttps://library.tamu.edu/covid-microsite/occupancy
Texas Library Association TLA
27:37
TAMU library promotional video https://twitter.com/tamulibraries/status/1300887995688640512
Texas Library Association TLA
27:55
This was done by the universities marketing department on library services for fall 2020:https://twitter.com/TAMU/status/1295865561490972674
Texas Library Association TLA
28:07
Medical Sciences Library Websitehttps://msl.library.tamu.edu/
Elizabeth Norman
31:24
Stephanie do you have a coffee shop in your library?
Stephanie Fulton
31:45
No we don't but in our lobby we have vending.
Elizabeth Norman
31:55
Ok. Thank you.
Stephanie Fulton
32:37
The Evans library has a Starbucks with a separate entry and they have been open
Texas Library Association TLA
32:47
Please make sure to select 'All panelists and attendees' from the drop down when you post to the chat so that everyone sees the question and response.
Jesús Campos
33:14
Programming at STC this year has followed a Transforming our World theme of talks for more see https://library.southtexascollege.edu/
Katie Ashton
33:31
I'm curious about how you expect to handle reserve textbooks and other course-specific library material. Our students depend heavily on reserve textbooks and we expect them to return for those resources once on-campus classes resume.
Mary Havens
34:21
Thank you, Jesus!
Shirley Robinson
35:07
Are you having "pressure" to extend your physical hours at this point? How are you going into the holiday season?
Lynda de los Santos
38:05
San Jacinto College has had pressure to extend our hours. All libraries are now back at pre-COVID hours.
Marianella Sanchez
39:07
Dr. Campos talk about how we check out our reserve materials.
Texas Library Association TLA
42:20
So happy our College went with the IncludEd program for textbooks - now no worries about reserves - https://www.dcccd.edu/resources/books/pages/included.aspx
Shirley Robinson
42:21
@Katie, not a perfect solution, but a compromise. Our building at UTD is completely closed. That said, we do loan reserves via touchless curbside delivery. They loan out for 3-days rather than a couple of hours. Upon return, quarantined for 3 days, then allowed to recirculate.
Matthew Makowka
42:50
@Katie, not a perfect solution, but a compromise. Our building at UTD is completely closed. That said, we do loan reserves via touchless curbside delivery. They loan out for 3-days rather than a couple of hours. Upon return, quarantined for 3 days, then allowed to recirculate. [Re-sent so _everyone_ sees this!]
Jane Stimpson
43:05
Thanks, Matthew!
Texas Library Association TLA
43:21
Our library staff are scheduling library access as well as access to many offices and services using LibCal - https://dcccd.libcal.com/
Katie Ashton
44:01
Thanks Shirley! It's something I know I'm going to need to figure out. We have a lot of high-circulation titles that may be the ONLY option for students to access the textbook, and quarantining books for days will mean NO students get that textbook.
Miranda Bennett
45:57
What platform are you using for CDL at TAMU?
Elizabeth Norman
46:34
We've found that the students don
Elizabeth Norman
46:45
t use the cleaning supplies we have put out much either
Lyn Garner
46:48
we did a survey and most of the replies for not coming on to campus was staying away because of Covid, and students are getting what they need through the databases and libguides
Shirley Robinson
47:12
we did a survey and most of the replies for not coming on to campus was staying away because of Covid, and students are getting what they need through the databases and libguides
Stephanie Fulton
47:20
@Miranda it is a combination of Ares and PHP scripting and I can put you in touch with someone who can give you more details
Miranda Bennett
48:17
I'm hearing about low traffic at academic libraries all over the country, including ours. We're attributing this, in part, to students not knowing the building is open. How are you communicating about available library services and resources?
Texas Library Association TLA
48:43
From Tracey Mendoza: We did a Fall Faculty Use survey to check to see if they were aware of all the things that were happening to support them and their students. Good response rate and a few questions indicated they were aware and one or two ran about 50%. We asked them if they wanted more information and they politely declined or told us their hair was on fire. We needed to promote more to them I think.
Christina Gola
48:48
Do y'all think that traffic in the building will increase in Spring?
Lyn Garner
48:52
for us at SJC north, we think its a bit interesting that we are getting several UH students who don't want to make the drive, but want to use our wi fi for their UH classess
Shirley Robinson
49:02
Attendees, please select 'All panelists and attendees' so everyone can see your comments
Christina Gola
49:03
Do y'all think that traffic in the building will increase in Spring?
karyn jones
49:05
have you reconsidered library hours based on lack of foot traffic or need?
Elizabeth Norman
50:32
Library personnel having to be the mask police to the extent we have actually ended up having to do it.
Texas Library Association TLA
51:29
for us at SJC north, we think its a bit interesting that we are getting several UH students who don't want to make the drive, but want to use our wi fi for their UH classess
Norman Howden
52:57
Our library staff are scheduling library access as well as access to many offices and services using LibCal - https://dcccd.libcal.com/
Matthew Makowka
55:01
I think b/c we (UTD library) are so responsive with our online chat, we're the first go-to for students with non-library needs. So we've been doing a lot of referring to other depts. on campus, such as campus IT for computer access and laptop loans.
Seferino Esparza
55:35
Has there been library staff cuts as a result of reduction in hours, services, etc.? If not, do you foresee this being an issue in the near future for your libraries?
Texas Library Association TLA
56:01
General South Texas College Library Promotional Video https://youtu.be/X1oo-hvAcu8
Howard Marks
56:12
Our online chat (ChapChat) has been a savior. It was the product of the pandemic and is our greatest traffic response at this point.
Anna Leyba Delgado
56:13
Have they cut your staf due to covid?
Texas Library Association TLA
56:38
Have they cut your staf due to covid?
Alexander Rodriguez
57:57
There has been a reduction of force for the University due to the pandemic and its effects on higher education. So yeah...
Anna Leyba Delgado
58:19
sorry "staff" not "staf"
Howard Marks
58:33
I notice administration is a lot more careful about rehiring positions. We have to justify electronic resources heavily. We recently had three retire and two have been replaced internally. One has been an outside hire, electronic resources librarian. We are level II institution.
Jesús Campos
59:04
COVID South Texas College Library Promotional Video https://www.facebook.com/theSTCLibrary/videos/952508448575801/
Texas Library Association TLA
59:07
From Alexander Rodriguez: There has been a reduction of force for the University due to the pandemic and its effects on higher education. So yeah..
Katie Ashton
59:53
Question: how do you (any of you) handle mask-wearing enforcement in your libraries? How do you handle uncooperative or defiant patrons?
Stephanie Fulton
59:54
TAMU videos Library created video:https://twitter.com/tamulibraries/status/1300887995688640512Campus marketing and communicationhttps://twitter.com/TAMU/status/1295865561490972674
Norman Howden
01:01:25
Dallas College is looking at declaring staff redundancies but it hasn't hit the libraries yet. Everyone over 65 is on edge.
Matthew Makowka
01:01:49
As Alex said, sadly, yes for us. With the building closed and therefore no work to give them, student workers were all let go. Staff who left on their own for whatever reason have not had their positions re-opened. Then on top of that, a handful of staff have been dropped. We hope there isn't another round in the new year. :(
Katie Ashton
01:03:04
My campus is still entirely virtual (no students on campus) so we have not been able to support student workers this year. One full-time position left unfilled until circumstances improve.
Elizabeth Norman
01:05:06
We ask those that have been warned more than twice on the same day to leave the library. If they get defiant we (if we can get their name) report them to the Dean of Students. Haven't had to call campus police. We provide some positive reinforcement by giving "goodie" backs or coffee coupons to students we notice are consistently wearing their masks.
Elizabeth Norman
01:07:29
Plus I write them a "thank you" note.
Lynda de los Santos
01:07:54
Patrons are not compliant
Alexander Rodriguez
01:07:56
What IS your method to enforcement?
Howard Marks
01:07:59
That's interesting. We discussed doing that as a staff, but then never got the buy-in to "discipline" and so we dropped it with the dean's direction. I like the reward and incentive idea. We've been following a three phase re-opening plan and hope to increase capacity in the spring if Covid totals don't explode in our area.
Howard Marks
01:09:31
How do you balance keeping the patron gate count high and disciplining/enforcing face masks and safety protocols?
Texas Library Association TLA
01:10:19
From Victor Baeza: Interestingly, we've had some students complain because we interrupted their studies to hand them a thank you note or "reward" for wearing their masks.
Elizabeth Norman
01:11:14
Our numbers have been down because word has gotten around that the library is enforcing the campus mask protocol and also I think because students do not want to go back to 100% online so they are staying in their rooms more.
Howard Marks
01:11:24
How do you balance keeping the patron gate count high and disciplining/enforcing face masks and safety protocols?
Elizabeth Norman
01:12:20
Our students have been happy about getting a gift. Can't please everyone. We also get on the PA and remind them to wear their masks.
Tracey Mendoza
01:13:11
The informal spaces seem to be more of an issue but still not terrible.
Elizabeth Norman
01:15:16
During the day most students are compliant but in the evening when we are on much reduced staff they know we can't cover a 3 story building 100% of the time. Compliance has improved as the semester goes on due to increasing COVID numbers in our city.
Howard Marks
01:15:59
Great answers....thank you to the panelists.
Shirley Robinson
01:16:25
Join us for several exciting webinars in November - https://txla.org/events/2020-11/ and December - https://txla.org/events/2020-12/
Christina Gola
01:16:45
Thank you Stephanie, Jesus, Lee, and Jane!!!
Katie Ashton
01:16:52
Thanks everyone.
Alexander Rodriguez
01:17:00
Thank you everyone!
Elizabeth Norman
01:17:04
Thank you!
Maria Rosalez
01:17:11
Thank you.
Tracey Rinehart
01:17:12
Thank you!
Seferino Esparza
01:17:13
Yes. Thank you!
Matthew Makowka
01:17:17
Thank you so much for this. Speaking of chat, I'm off to do chat duty. Later!
karyn jones
01:17:22
thank you guys! great job!
Tracey Mendoza
01:17:27
Fantastic! Thank you.
Cynthia Y. Rodriguez
01:17:31
thank you
Sarah Timm
01:17:32
Thank you all!
Anna Leyba Delgado
01:17:32
Thank you. This was a most useful and productive webinar!
Jesús Campos
01:17:33
Thank you all for joining us.
Christina Gola
01:17:34
2021!!! Woohoo!
Karen Blankenship
01:17:35
Thank you!
Teresa Sanchez
01:17:35
Thank you!
Jane Stimpson
01:17:37
Thanks everyone, I enjoyed it!