Transportation Design, Mobility and the Role of Customer Experience
- Shared screen with speaker view

40:24
Good Evening Everyone...

40:43
Welcome Christopher!

47:38
Please mute your phones.

01:13:33
A reminder that we will have Q/A after the presentation. Feel free to place your questions in the chat box.

01:21:32
Hi from Toronto, Thank you for sharing. 1. Any provisionsto accommodate someone in a wheelchair-getting onto the seat, etc? 2. For luxury-are the seats bigger with wider distanceside & front

01:23:03
Hello from New York, great presentation. How do you think inclusive design and designing for disability will change the way we design for transportation/CMF?

01:24:34
Such an inspiring presentation. As you mentioned about not having any visible buttons, so how does the passenger communicate with the product?

01:24:35
Greetings form Argentina. So it seems that new technologies are ready for the next generation of transportation and autonomous vehicles. But how to be sure if the human beings and the society is ready? How long could it take to make this transitions? How do you approach this during the design proccess?

01:24:38
An armrest going down rather than up makes perfect sense..

01:25:44
Hello from the University of Huddersfield University staff and students from Product design BA / BSc.

01:26:53
With nuanced detailing, do you have any problem convincing clients about the attention to these different elements?

01:27:15
Thank you for sharing your superb work, Could you talk a bit more about "beauty" as a project driver in Europe vs. Fonctionality in North America, maybe it comes from history (Old World vs. new world)

01:28:15
Hello! My name is Daniel. I have a question. What's your point of view about the emotion in the transportation designs? For example: we don't know the name/model of our elevator/train/bus but we know about our car. We still try to design cars emotional and personal, but could we do it with automous cars for example? It's the same for planes, trains, buses... They are not private and I guess that's a reason why they are more "neutral" and less emotional. What do you think about it? Thank you so much!!

01:29:20
Designing for "Our Older Selves" and disablity can be worked together. Both have a huge (and rising) disposable income

01:34:32
Great questions everyone! @Glenn, I see a theme emerging here with some of the questions focusing on diversity inclusivity... perhaps a future topic for discussion?

01:35:59
Thank you everyone!!!

01:36:08
Thank you..What 's new in the works if "barrier/screen is required due to possible more challenges dealing with the pandemic( transmission_of covid from asymptomatic "carriers"). Any future UV tecnology incorportion as part of the 'seating system'"

01:36:11
That was a fantastic talk

01:36:19
Thanks for an excellent presentation!

01:36:21
Thank you for a great presentation.

01:36:22
Thank you all!

01:36:29
A great hour......it went so fast..!!

01:36:32
Thanks Johannes, Glenn and Cheryl ! Good answers ! :-) Agree !

01:36:34
Thank you such an amazing presentation.

01:36:34
Thank You!

01:36:35
thank you all

01:36:40
Thank you!!

01:36:44
Thank you Glenn, Johannes, Korie, and IDSA!