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Please feel free to drop any questions for Dana here!
I think it's a great reframe to consider the experience with us as research participants as positive, but I agree with Dana's framing, in not going too overboard with this.
Do you do any group sessions?
And any thoughts on how to manage those
Group feedback sessions
How often do you use personas?
How about empathy mapping?
Great thank you!
Hey Dana, great session. 2 questions - Are you incentivizing these discussions? and How do you close the feedback loop with the participants when you incorporate their feedback into your designs?
Thank you for your response.
Great session Dana! Thank you.
How did you do the field studies / interviews before? At the user’s workplace/home or at your company? (In the previous slide you mentioned that the users felt more comfortable, and I’m trying to understand compared to what.)
How do you close the feedback loop with the participants when you incorporate their feedback into your designs?
Great question, Uzo.