
01:06:55
I have to quickly run to pick up the little one from Nursery so will be popping out for about 40mins!

01:07:24
I think Patient Experience is not new,

01:07:38
Although property and construction or development is devoid of cx

01:07:47
Its not new for realtors in my view

01:07:55
But definitely tenants is a big issue

01:14:51
Charlotte, you might want to meet someone from Frank Knight, they won at UK CXA a few times

01:15:02
Be glad to make an intro if you like

01:16:49
Question - is either of you a fan of notices which say dont abuse our staff or similar? E.g. in train stations, even Tesco now. Why is that happening?

01:26:13
Sadly I have to leave the session but thank you so much for putting it on and I look forward to watching the full recording.

01:27:17
Thank you for joining us!🌻

01:28:21
I like that Emma

01:30:20
Interesting point Charlotte

01:30:34
There has to be a get out to get to a human being

01:31:13
Although I know as the owner or a Land Rover that doesnt always make a difference

01:41:19
Great Real Talk wonderful

01:41:23
Thank you both!

01:41:38
And thanks to the team for putting this together

01:54:17
Learn more about the CXM masterclass with fantastic Ian Golding:https://cxm.co.uk/cxm-training/Use the code for the discount 100£: CXDAY

01:58:21
Learn more about the CXM masterclass with fantastic Ian Golding:https://cxm.co.uk/cxm-training/Use the code for the discount 100£: CXDAY

02:03:44
Thank you all for this nice event, nice meeting you. Enjoy CX day!

02:04:23
Nice to meet you Fleur

02:04:30
Nice story too

02:04:44
A pleasure Meeting You and having a chat

02:06:36
Nice to meet you all:)

02:06:39
Thanks everyone!

02:06:40
Happy CX Day!

02:07:04
Happy CX Day everyone!

02:07:58
Happy CX Day Guys, thanks so much!

02:08:59
Thank you so much to all. It was very interesting. I had the opportunity to learn more cx which is an area super interesting and important in management. Greetings from Portugal 🇵🇹

02:09:27
Thank you Telma!