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NHVic Leading a Remote Team Zoom Session - Shared screen with speaker view
Karen Vanderkaay
20:00
Good point Nicole :)
Greg Ferrington
22:26
I think we are seeing some of our staff step up to support us as Managers
Karen Vanderkaay
23:04
Agreed Greg
Anne Brackley
26:59
so sorry I missed the zoom earlier today - not sure how I missed that email - might there be notes / was the session recorded?
Cameron.MacRae
28:01
Yes Anne an email with the recording links will go out later today
Anne Brackley
28:18
Thanks Cameron
Ramona Barry
29:07
daily 15 min zoom in the morning for 15 min - we call it a coffee catch up and ANY staff member can drop in we also have a an open slack account for chats. lots of communication not always about work
Kaitlan McLaughlin
29:24
I have used a more solutions focused approach and Flipping the switch. Trying to link other strengths of Volunteers/Iniatives and implimenting a new way of delivery in hopes for it to be sustinable in the future. I do weekly email check ins, zoom meetings and phone calls.
Chris McCall
29:37
We have set up WhatsApp groups and check in each morning t say hi and share photos . We are also doing a zoom cooking session on Friday
Greg Ferrington
30:13
Love that idea Chris
Edgar Caballero (Banksia Gardens)
30:22
great idea!
Ramona Barry
30:42
we are closer as a team as the socialising has been more organic
Donna Maree Dowler
32:37
One size does not fit all, we have staff you are using WhatsApp and moved into Zoom and teams. Ensuring they all are supported in this new world. We are also in for the long haul and I agree routine is so important. We have gone from initial reative behaviour to planning and moving forward
Anita Chennell
32:53
love the daily coffee catch up idea thanks Ramona
Julie Melia
33:42
We are very busy - staff are working from home but we have worked in the Cloud (Suite) for years now so no adjustment needed there. We catch up for a weekly risk team meeting on Zoom. Duties are redistributed and it is understood that it’s all a learning curve. We text and email and phone call whatever’s appropriate. Adjusting f2f delivery to online delivery of program is a learning curve we are starting on and some advice and instructions would be appreciated with this.
Karen Palmer
33:50
has anyone used cisco webex????
Kim
33:52
My volunteers are all at such different levels when it comes to media platforms. Many are not comfortable with using them so I am struggling with how to maintain communication with them all! I am using phone, text, emails and facebook. I am excited to learn about and use more platforms so all suggestions are helpful ATM.
Victoria Wells
34:59
My son is using webex for school
David Perry
35:02
School for my child is using webex. found it more cluncky personally
Victoria Wells
35:06
Seems to be working fine
Leah Phillips
35:08
My ChildCare Staff are probably feeling the most pressure. They can't work from home and they are incredibly frustrated. They have very limited knowledge of tech so I am still popping into the office to check on them and make sure they are ok
Julie Melia
35:46
GSuite - sorry autocorrect
Meena Chopra
35:49
my kid is using for her school class
Karen Palmer
35:59
just a general question I used it in my last job and unsure to use that or zoom??
Cameron.MacRae
36:15
My wife works for the Red Cross and uses Webex and It seems to fail pretty much all the time from home.
NH Vic
36:31
https://www.facebook.com/groups/2589469117843245/
Suzelle Allet
36:49
I used webex for a french conversation class that I am involved with and it worked really well. Same as zoom.
Victoria Wells
37:55
I am in the same position. Two of my volunteers do not read or write let alone do social media
Ramona Barry
38:06
for non tech volunteers we are litererally phoning them on the days that would normally come in to say hi - for others we have a newsletter in Office360
manager@clotacottage.org.au
39:14
We are using Google hangouts and google meets. Google gave us access to their Enterprise edition for free because we use G Suite
Karen
39:19
That's okay if they have a plan with data.
Chris McCall
39:34
We are doing phone calls to volunteers as well
Karen
40:00
Many of our volunteers do not have the skills so we are using text messages
Kim
40:50
That warms my heart!
Karen Vanderkaay
41:15
We are using Zoom, doing a lot on Facebook, just started using YouTube as well, sending regular emails and making lots of phone calls
Karen Vanderkaay
41:35
Learning everyday :)
Ramona Barry
41:35
for our acfe students we are going to offer laptop/dongle with data so they can participate
Leahn Bulmer Maffra
41:44
Some of our people are reluctant because they are frightened about security issues. They flat out refuse to do any thing because they are scared of their personal info being compomised.
Karen Vanderkaay
42:24
That's awesome Alison
Leah Phillips
42:27
Leahn Bulmer we are the same, my older participants are truly terrified of tech!
Emily Mercer
42:29
A lot of our volunteers use facebook, so we have started a new group attached to our facebook page and this has been a great way to share and connect in a way that isn't asking more or development of new IT knowledge or skills
Karen Vanderkaay
42:59
Great idea Emily
Ramona Barry
43:07
be great to be able to continue to offer online options beyond this current crisis
Julie Melia
43:17
I have the same issue with some committee members and many participants and volunteers having very limited IT skills. I would like some very simple training in how to help tutors deliver online. Be Connected resources are not great as they are text based and people don’t like using them
Cameron.MacRae
43:29
FB works well for us as well Emily, people can look at the posts in their own time and comments without feeling they missed out. We can also pin important info for future reference.
Julie Melia
46:13
I have an active Facebook page but many of our FB members are not our usual cohort of participants so the group we want to assist most are not on Facebook and either do not use IT or have extremely limited ability, interest and willingness to use IT.
Julie Melia
47:59
Having said that - staff contact these people regularly by phone and we have a list of vulnerable persons to contact. We are also in the process of setting up an exercise class on Zoom.
Donna Maree Dowler
49:42
Julie, we have a craft/activities group of older ladies who are on messenger only, not Facebook. It started with one of them taking the lead and supporting the others. Now they post up to 20 times and day supporting each other and posting pics of knitting and creations.
Leahn Bulmer Maffra
51:26
we are calling approx 50 people every week to do welfare checks... They need to chat and vent so it takes time. These are participants, some are volunteers too.
Edgar Caballero (Banksia Gardens)
52:36
Recommend this site as support and training for basic new IT skills
Edgar Caballero (Banksia Gardens)
52:38
https://beconnected.esafety.gov.au/
Kim
52:38
Thanks David: I have created an alias for our Community House facebook page. My name is Annthea Janssen.
Arna O'Connell
54:43
What are Centre's using for their teams to share document filing, usage, storage etc (server vs cloud - google, 365 etc)?
Julie Melia
54:54
Donna - that’s really lovely :) Our CC ladies are mostly not at all able to use any IT. We phone them and do any necessary ‘wool drops’ :)
Leahn Bulmer Maffra
55:42
office 365
Julie Melia
55:43
Google is great - very safe and secure
Chris McCall
55:52
we use VPN and Virtual server to share
Kaitlan McLaughlin
55:53
I use Dropbox and Google drive
Meena Chopra
55:54
office 365
Victoria Wells
55:54
We use Google drive
Meena Chopra
55:57
dropbox
Edgar Caballero (Banksia Gardens)
56:01
google drive
Karen Vanderkaay
56:04
365 and Sharepoint
carolynne
56:11
Google drive
manager@clotacottage.org.au
56:25
we are using Dropbox for business we were s=using google drive
Emily Mercer
56:51
NHVic are doing a great job, thanks for everything you do
Karen Vanderkaay
57:03
Thank you
Meena Chopra
57:18
Thanks for organizing this
Emily Mercer
57:22
I love David's background
Donna Maree Dowler
57:30
Congratulations at all at NHVIC. You are amazing.
manager@clotacottage.org.au
57:37
Thanks NIcole and all NHVIC for the support we are getting
Karen Palmer
57:40
thank you
Kaitlan McLaughlin
57:41
Thank you :)
Leahn Bulmer Maffra
57:41
Thank you
Julie Melia
57:43
thanks NHVic - love your work!
carolynne
57:47
Thank you
Karsten Poll
57:48
Thank you, a great checkin