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Hello from Elko NV
Nancy Friedman, Telephone Doctor St LOUIS MO (And a CUB FAN)
Hi all from Bridgestone in Omaha!
Amaya Seating in New Jersey ! I hope everyone is having a great week !
Hello from Minnesota
Good morning from Sundance in San Diego, CA.
Hello from All Around Charters & Tours in SWFL. Go Bolts!
Not so sunny Alexandria, It looks like the storm has arrived. Batten the Hatches.
J Morgan Brown
Morgan Brown Richmond VA
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Hello from San Francisco
John Bailey from PA
K&S Charter Tours Phenix City AL
Greetings from GNJMA and PBA! :)
Atlanta Georgia! Hello
Budget Charters from Western PA
Hello from Budget Truck and Auto in Alpharetta, Ga!
Newton Bus Service Gloucester Virginia
Hello from CBA and VMA!!!
J. H. Byrd from Salter Bus in Louisiana
Brad Melton from West Tennessee Motor Coach, Paris, TN
Hi from Bus & Motorcoach News in Michigan.
Is there a contact number for Treaury CERTS act? I'm locked out
The CERTS application form was amended to enable applicants to report multiple PPP loan numbers. However, if you submitted your application prior to this change to the application form, you do not need to amend your application as long as you reported the sum total dollar amount of assistance that you received through the PPP program. If you received multiple PPP loans, but only entered the dollar amount for one of the loans into the application, please send a request to reopen your application in order to add the additional assistance that you received through the PPP program. Please include your application number in your request. We will return your application to “draft” status in the CERTS portal so you can update and re-submit it.Today’s email
They told us we had to wait until ID.ME fixed it. But if they don't get back in a few days CERTS Treasury said to give them another call
CERTS contact information: CERTS@treasury.gov or 877-398-5862
I've been waiting since Tuesday morning for ID.ME to contact me
Is there a Phone Number that we can call for Treasury to help us with the "UNLOCK ACCOUNT" problem?
is there a phone number to contact id.me?? my account is "suspended" and all I could do is email... no response yet.
Treasury was responsive but they can't fix ID.ME
How are people being contacted if Treasury has a question on your submitted CERTS application?
email is all they have listed
We had been on but can't get back on
I tried and still waiting since last week. They keep sending emails saying they are busy, but will get to me as soon as possible.
i need to amend my application but can't do so because my account is suspended!! nothing i can do
Congratulations to CBA who's efforts resulted in the CA Governor approving $18M in refunds for DMV fees paid and not used due to COVID.
Call Certs hotline and give them your application number and they will get you access in two days
Good input Alfred.
CERTS AND RESCUE
I personally experienced this very easy
If the camera view is not in the windshield wiper sweeper it doen not do mush good
I was able to submit our application but now my ID.ME account is "temporarily suspended". I have emailed and called CERTS@treasury.gov and also emailed firstname.lastname@example.org. I've been told that the issue has been forwarded to ID.ME but the issue has not been resolved. It has been over 1 week since I've been unable to access the CERTS portal. I have open cases with CERTS & ID.ME.
Ken, could you speak to the possibility of the wording being changed concerning calendar year vs fiscal year revenues if the CERTS program moves forward for more funding?
I am looking for a Double Decker if anyone is looking to cut their fleet size. Email me at email@example.com , looking to offer a few of them.
Ken without a tie again. The world is changing
MBMCA Annual Convention July 21-22 in Elkhart.
Our registration site was down earlier, but it is back in action now. Register today! www.uma.org/sales
Vicki did my website over a few months ago,
She did an awesome job on it - www.jeffgoldwasser.com
www.uma.org/sales register today!
Thanks VB Group and Vicki!!
Sales Summit prices: $109 for UMA Members and $219 for Non-Members. The discount is a good reason to pay your dues and get the lower rate.
Are you just focusing on Telephone Customer Service or what about in person Customer Service?
I tell them exactly how I feel
Nancy's tactics work for the phone and in person communications and she has advice that will help your whole team.
USE A TELEPHONE HEADSET. GIVES YOU BOTH HANDS FREE AND MAKES THE CALL MORE MANAGEABLE
I just joined MBMCA! Ding! Ding!
Welcome Nick Paulukow.
Good going Annette
The recording and all of today's slides will have links in today's NewsFLASH.
The sound was fine!!
GNJMA has a "threat of ransomware" webinar scheduled last week of July. This will be presented by CISA and NJ Cybersecurity and Communications Integration Cell. All are welcome to register. If interested, email me at firstname.lastname@example.org or visit our website.
Would love to attend another of your webinar. Thanks for the invite to all of us.
HOW TO PREVENT, HOW TO DETECT AND HOW TO PREVENT
All California customers
All Nick's slides will be in the NewsFLASH and posted on the UMA website.
What new for California
That was graet
Thank you Nick
THANK YOU NICK..VERY APPROPO
This is a lot to digest.
You’re too small to be attacked
Thank you Nick
CAN'T SEE NICK'S PH NUMBER../.
OK THERE IT IS