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Town Hall - Shared screen with speaker view
Kevin Creighton
10:14
Hello from Elko NV
Nancy Friedman
10:24
Nancy Friedman, Telephone Doctor St LOUIS MO (And a CUB FAN)
Adam Hall
10:32
Hi all from Bridgestone in Omaha!
Jeff Goldwasser
10:32
Amaya Seating in New Jersey ! I hope everyone is having a great week !
Dave Johnson
10:36
Hello from Minnesota
James Seaton
10:43
Good morning from Sundance in San Diego, CA.
Paige Balsinger
10:43
Hello from All Around Charters & Tours in SWFL. Go Bolts!
Mary Presley
10:45
Not so sunny Alexandria, It looks like the storm has arrived. Batten the Hatches.
Matt Austin
10:49
Denver, CO
J Morgan Brown
10:51
Morgan Brown Richmond VA
Annette Wehrli
10:51
Naperville Illinois
Jeremiah Morman
10:51
Hello from South Mississippi
Bob Fioritto
11:00
Hello from San Francisco
Bailey Coach
11:00
John Bailey from PA
sher3Lo@aol.com
11:04
K&S Charter Tours Phenix City AL
Patricia Cowley
11:05
Greetings from GNJMA and PBA! :)
Karin Amatriain
11:11
Atlanta Georgia! Hello
Natalie Shimshock
11:14
Budget Charters from Western PA
Sandie Marquis
11:16
Hello from Budget Truck and Auto in Alpharetta, Ga!
Warren Newton
11:22
Newton Bus Service Gloucester Virginia
VB Resources
11:36
Hello from CBA and VMA!!!
J.H. Byrd
12:01
J. H. Byrd from Salter Bus in Louisiana
Brad Melton
12:31
Brad Melton from West Tennessee Motor Coach, Paris, TN
Shandra Martinez
13:17
Hi from Bus & Motorcoach News in Michigan.
Bob Fioritto
15:48
Is there a contact number for Treaury CERTS act? I'm locked out
alfred caliano
16:03
The CERTS application form was amended to enable applicants to report multiple PPP loan numbers. However, if you submitted your application prior to this change to the application form, you do not need to amend your application as long as you reported the sum total dollar amount of assistance that you received through the PPP program. If you received multiple PPP loans, but only entered the dollar amount for one of the loans into the application, please send a request to reopen your application in order to add the additional assistance that you received through the PPP program. Please include your application number in your request. We will return your application to “draft” status in the CERTS portal so you can update and re-submit it.Today’s email
Tom Giddens
16:18
They told us we had to wait until ID.ME fixed it. But if they don't get back in a few days CERTS Treasury said to give them another call
Larry Killingsworth
16:34
Thanks Alfred.
becky weber
16:47
CERTS contact information: CERTS@treasury.gov or 877-398-5862
Bob Fioritto
17:00
I've been waiting since Tuesday morning for ID.ME to contact me
Bob Crawford
17:14
Is there a Phone Number that we can call for Treasury to help us with the "UNLOCK ACCOUNT" problem?
debby bernier
17:28
is there a phone number to contact id.me?? my account is "suspended" and all I could do is email... no response yet.
Tom Giddens
18:17
Treasury was responsive but they can't fix ID.ME
Terry Marx
18:45
How are people being contacted if Treasury has a question on your submitted CERTS application?
Tom Giddens
19:02
email is all they have listed
Tom Giddens
19:32
We had been on but can't get back on
Coachlight Tours
19:40
I tried and still waiting since last week. They keep sending emails saying they are busy, but will get to me as soon as possible.
debby bernier
19:41
i need to amend my application but can't do so because my account is suspended!! nothing i can do
VB Resources
19:57
Congratulations to CBA who's efforts resulted in the CA Governor approving $18M in refunds for DMV fees paid and not used due to COVID.
alfred caliano
20:46
Call Certs hotline and give them your application number and they will get you access in two days
Larry Killingsworth
21:39
Good input Alfred.
STEVE COTTLE
22:12
CERTS AND RESCUE
alfred caliano
22:21
I personally experienced this very easy
Tom Giddens
25:59
If the camera view is not in the windshield wiper sweeper it doen not do mush good
Doug Baker
26:26
Excellent point!
Jeanne Dorr
26:58
I was able to submit our application but now my ID.ME account is "temporarily suspended". I have emailed and called CERTS@treasury.gov and also emailed covidreliefitsupport@treasury.gov. I've been told that the issue has been forwarded to ID.ME but the issue has not been resolved. It has been over 1 week since I've been unable to access the CERTS portal. I have open cases with CERTS & ID.ME.
Warren Newton
27:15
Ken, could you speak to the possibility of the wording being changed concerning calendar year vs fiscal year revenues if the CERTS program moves forward for more funding?
Jeff Goldwasser
30:29
I am looking for a Double Decker if anyone is looking to cut their fleet size. Email me at coachsales@jeffgoldwasser.com , looking to offer a few of them.
Kevin Creighton
30:38
Ken without a tie again. The world is changing
Julie
33:46
MBMCA Annual Convention July 21-22 in Elkhart.
Julie
35:14
Our registration site was down earlier, but it is back in action now. Register today! www.uma.org/sales
Jeff Goldwasser
36:24
Vicki did my website over a few months ago,
Jeff Goldwasser
36:47
She did an awesome job on it - www.jeffgoldwasser.com
Patricia Cowley
38:57
YAY, Tom!
Julie
39:38
www.uma.org/sales register today!
Constance Giddens
41:26
Thanks VB Group and Vicki!!
Julie
41:38
Sales Summit prices: $109 for UMA Members and $219 for Non-Members. The discount is a good reason to pay your dues and get the lower rate.
Julie
41:56
Nancy@telephonedoctor.com
Bob Crawford
44:22
Are you just focusing on Telephone Customer Service or what about in person Customer Service?
Kevin Creighton
46:34
I tell them exactly how I feel
Julie
46:55
Nancy's tactics work for the phone and in person communications and she has advice that will help your whole team.
STEVE COTTLE
48:13
USE A TELEPHONE HEADSET. GIVES YOU BOTH HANDS FREE AND MAKES THE CALL MORE MANAGEABLE
Bob Crawford
48:17
Thank You
Julie
48:32
Thanks, Nancy.
Annette Wehrli
48:32
I just joined MBMCA! Ding! Ding!
Julie
49:10
Welcome Nick Paulukow.
Kevin Creighton
49:21
Good going Annette
Julie
51:54
The recording and all of today's slides will have links in today's NewsFLASH.
Constance Giddens
54:28
The sound was fine!!
Patricia Cowley
55:19
GNJMA has a "threat of ransomware" webinar scheduled last week of July. This will be presented by CISA and NJ Cybersecurity and Communications Integration Cell. All are welcome to register. If interested, email me at pcowley@gnjma.com or visit our website.
Larry Killingsworth
56:07
Thanks Patti.
Tom Giddens
57:22
Would love to attend another of your webinar. Thanks for the invite to all of us.
STEVE COTTLE
58:06
HOW TO PREVENT, HOW TO DETECT AND HOW TO PREVENT
Kevin Creighton
01:00:19
All California customers
Julie
01:02:11
All Nick's slides will be in the NewsFLASH and posted on the UMA website.
Tom Giddens
01:02:33
What new for California
Julie
01:10:05
That was graet
Julie
01:10:08
great
Paige Balsinger
01:10:26
Thank you Nick
STEVE COTTLE
01:10:31
THANK YOU NICK..VERY APPROPO
Kevin Creighton
01:10:32
This is a lot to digest.
Kevin Creighton
01:10:52
You’re too small to be attacked
Armando Miranda
01:11:47
Thank you Nick
STEVE COTTLE
01:12:12
CAN'T SEE NICK'S PH NUMBER../.
Ginny Orr
01:12:30
7073937403
Julie
01:12:31
717-373-7403
STEVE COTTLE
01:12:31
OK THERE IT IS