We <3 our VA Coordinated Entry Specialists!

Tucson and Cook Co.—both long-time BFZ teams who have done incredible, fresh work this year!

Annie Anchorage. It is based on referral, upcoming referrals, and clients providers choose to bring up

Keanna Johnson, North Central FL. I have started with those that are sheltered and add to the list weekly. At least 5 names

Bobbin, Middlesex County NJ - preselected list of progress for those who are matched, as well as review of newly identified.

Midori Higa, OneHome (CE) Program Manager for Metro Denver. Due to volume, we mainly talk about top 15-50 households depending on the group

Sarah Drummond, Anchorage, Alaska.

SSVF Coordinator for Dane, Jefferson, Waukesha County in Wisconsin

Nycole, Washington DC, referrals and those on the BNL not connected to services yet

chronic, time, reservice

We use our BNL and start with the most vulnerable and work our way down the list. We match these w/ current openings (RRH/PSH) Megan from Charlotte.

I'm Paul from the Western Virginia CoC. We prioritize by the VI-SPDAT score

Karen Brown North Central Florida

Elizabeth Murray, Metro Denver CoC Family Coordinator, we talk about referrals that have yet to be enrolled or housed.

Jennifer Tuzinsky, Detroit CES. Focus on chronic and also those in Bridge Beds who are getting close to or over 90 days in GPD.

Alexzandra Hust, Texas BoS CoC- Abilene- we have created an agenda- ice breaker/check-in, currently working with, potential chronic, outreach, waiting to resurface

Brian Ricks Fairfax County depends on the client's need

Summer Garcia; Northern Colorado CoC; those who will be assigned a resource that meeting.

Our list is small enough to get to them all

M Nelsen (they/them) Alliance to End Homelessness Suburban Cook - YHDP CE Coordinator, we will be starting TAY specific Case Conferencing in Dec which I get to facilitate, so I'll be doing whatever best practices y'all teach!

I'm in St. Louis City...we build a "Priority Pool" and generally talk about those in the Priority Pool, which are those that will soon be getting a referral.

Amber in Chester County PA, we talk about everyone in our shelter system for the most part, but it is an update meeting...

Maureen Murray, Alexandria VA New Hope Housing Inc. We are a new temp site so we are still working on this process.

Gerry McCafferty, Springfield MA We go through the list in order--but now we're going to change that!

Any by sheltered, mainly those in EH placed with SSVF dollars

Matthew Brest, Phoenix AZ, We pick clients based on who has not been matched to a housing program and doesn't have a housing plan.

Lorie Stone Fremont county CO

Lee Morris Arlington, VA We talk about successes/issues

Melissa with Coodinated Entry in Clark County Washington. We work off of the BNL and also who is front of us at the meeting

Lizzy Ortiz, City of Springfield, MA

Reagan Lake County IL - recently matched clients and those experiencing homelessness

Joshua Ledesma, OneHome Coordinator, Denver, CO, I'll echo Midori as I work with her!

Mayra Valdez, Regional Task Force on the Homeless in San Diego. We talk about the top most vulnerable youth on the BNL.

Bobbie from Lake Co, IL (just north of Cook Co/Chicago.) We tend to talk about those that have been matched to RRH and PSH with space to brainstorm for those that are coming that may be a challenge to house.

chronic homelessness

J'Shaun Anderson, Richmond, VA. We choose based on who workers feel are the most complex

Hello - Shawn @ Abilene Recovery Council in Abilene, TX. Haven't participated in local housing meetings for several months so can't really speak to the question.

Hannah Carrai, Fairfax County, VA

Amber Smith-Fairfax County CoC in VA. Fairly new to the county and just hear to learn more this afternoon!

*here

Brenda North Central FL. We look at the ranges not normally assigned out. This way they are still plugged into the system.

Can you share this power point presentation ?

Yes, all slides will be on the Case Conferencing Tool Bank tomorrow

Thank you !

Link here: https://www.joinbuiltforzero.org/resources/case-conferencing-tool-bank/

Thinking that it could easily turn into briefer "updates" meeting, which is not the goal

Are there any recommendations about syncing up meetings to have similar structures? Thinking about how we have different meetings for different subpopulations and are working on adding in case conferencing for sub-geography as well. And how do you do that when different groups are better at the learning loop than others?

Midori, great thinking. Let’s talk about that together in a few mins

This is incredibly validating, we do many of these things in Phoenix but convincing leadership that this is the way an effective meeting needs be run has been the struggle.

I think it is possible to sync the meetings (same agenda format, etc.), but then tailor it to population type.

I wonder if using simple measures could help link up the meetings, too. Because then it allows for each meeting to have a different style/method but be measured by the same yardstick

Thanks for the ideas y'all!

We have to run youth case conferencing very differently because their data collection with youth providers is in a very different place compared to the rest of the community.

Very much the same Stephanie!!

Even with incomplete data/by-name lists, I wonder if you can spot the places where those teams can look for actions. Maybe you adapt the Learning Loop to fit where they’re at—but still give them big, bold milestones to look for

@Eddie - totally possible, yes! Measure success with what you have and then build from there, which also demonstrates importance of more complete data

Yes, I just did that! I case conference with the HUD-VASH team during their unhoused meeting, and then do the regular Veteran case conferencing after. I find that we are able to discuss more clients this way, and it's not adding an extra meeting. I just slid in theirs LOL

+1 Bobbin! When I worked in SETN, I saw great success in one of our rural counties around data collection once we started seeing big results from the data we collected in our case conferencing meetings.

“When we focused on everyone, we couldn’t focus on anyone really"

+10000 Eddie!!!

YES!!!!!!

Would you consider having a previous homeless person in the meetings ??

Lizzy, tell us more about what you’re thinking. What role do you imagine for them?

to assist with the problem solving. It's just a thought.

Can I have a copy of the slides please: lcotton@gatewayhomeless.org

was stationed at Fort Sheridan, IL

Hi, La-Vanda! All slides will be available on our website tomorrow. We’ll send you an email reminder, too :)

@Lizzy, my concern would be around privacy and confidentiality

I agree,

Lizzy, it’s a cool thought. Curious if you have a particular person who you imagine could jump in and bring new ideas. I wonder how you could make it a good situation for that person as well as for the staff

I can relate to that from my time leading case conferencing! Being flexible is key.

gaining momentum is important

Need to mix it up to build feeling of success

So true Kerry!!!

On average how many CE staff are a part of case conferencing?

Incredible reports from these two teams!

I am part of case conferencing, since I started Oct 6

@Mayra, we usually have 2 CE staff at each meeting - one to lead, one to take notes

CE staff is only 2 that I know of

Thank you

Tool here: https://www.joinbuiltforzero.org/30-day-target-move-in-date-calculator/

Will this tool be available to the communities?

*munch scream emoji* this is so cool

nvm

This tool is available right now!

Sweet! Tools -templates - talking points! Yay BFZ!

Where is the tool ?

https://www.joinbuiltforzero.org/resources/case-conferencing-tool-bank/

What about clients whose barriers are extraordinary, and all potential options have been explored? For example: felon, multiple evictions, no income/unemployed, frequent homelessness, mental diagnosis, no family support, burned bridges with other homeless agencies, no cell phone, possible drug addiction, poor credit history, etc. My main question is how do we get them to the door of housing even after addressing the challenges that manageable? Also, add the fact that shelter stay is only 90days:-)

Sex offenders

This ^

That is my list also

@La Vanda - I think that is not necessarily "solvable" by case conferencing. Just have to get creative. Provide that data to CoC about gap in resource.

break down barriers and create rapport with landlords

Yes, but sometimes there is a gap in resources. CE data helps to identify gaps and then you can request funding to fill those gaps

I see teams make case conferencing a laboratory in which people get wildly creative with the resources that are available. I’ve sat in meetings where case managers came up with ingenious ideas about how to house clients on the sex offender registry, getting them through landlord barriers, for instance

Feel free to reach out to talk about housing tough clients! my email is always open: ebeers@community.solutions

Maybe we need to run a “Housing Clients Who Are Tough to House” improvement cohort next year for case managers...?

forward thinking would be to have a quick list of housing that is available

Curious - the calculator does not let you select a target date beyond Dec 2020? Am I missing something?

Love that idea Eddie!

You can manually type in a different year

Just scroll down!

They don't want you to look that far out to house people LOL

How about a case conference with landlords?

+

Love asking what landlords are looking for. That’s good negotiation thinking; how can we increase value for THEM, while we’re looking to deliver value to our clients

We did that via "landlord fairs" in pre-COVID times.

We housed 20 Veterans in one day when we did a landlord fair!

It’s easy to think adversarially about landlords… and it won’t get us as far!

They are also a great support team when you try to keep them housed. That is a topic we don't talk much about. Keeping them housed with barriers

As the facilitator, one of my big challenges is staff look to me to have all the answers, to 'fix' what staff see as the issues/problems. I will ask the group to share similar experiences but it's always crickets. Suggestions on who to change this?

How do you work around missing contact information? We have many clients on the BNL that are missing data and contact information. Does anyone have a recommendation to engage the community to enter data and contact information

Jessica, we’re going to go DEEP on your question in the next/final session!

great!

Great job Jocelyn, Erin, and Kerry!

Thank you!

Thank you!

Thank you!

Thank you all so much!

Thanks

Thank you for all the wonderful resources.

This was great! Thank you!!!

Thank you for the great discussion

great job

thank you!

Thank you!

Don't miss the facilitation session! It's crucial to breaking through problem-fixed narratives in case conferencing.

THank you!

thank you

Thank you!