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W227: BEST OF BOTH WORLDS: MASTERING HYBRID WORK ENVIRONMENTS - Shared screen with speaker view
Wendy Hymes
23:37
what are some strategies that you can suggest for hybrid/remote workers
Denise Weston
23:49
best practices for hybrid work environments
Caroline Santayana (she,her)
23:50
how to have fun, connection, and unity as a hybrid; best communication for hybrid
Robert Oliveri
23:59
Trends in workforce expectations re: hybrid
Kasey O'Dea
24:02
same! would love to know what other groups are doing/lessons learned
Kim Klotz
24:02
Because some people work better in the office environment, and others work better virtually, how do you bridge those styles
Erica Viviani
24:05
How to bridge the gap when part of the staff is working remotely and others are in the office.
Shelby Smiley
24:05
Strategies for authentic connection and engagement in a hybrid environment
Christina Velasquez
24:15
tips on co-worker engagement and maximizing technology
Regais Wilson
24:19
Tools for working remotely, managing expectations and communications
Kasey O'Dea
24:24
any big fails? or big wins with this new hybrid world
Denise Weston
24:36
also managing the manager that doesn't handle a remote workforce
Chad Faison
25:01
I'm here to learn what I don't know :)
Belinda D'Agostino
25:09
Strategies for maintaining a connection with staff and members
William Duncan, UST
28:07
Q1 for CAE/CPE credit!
Wendy Hymes
28:29
We are small staff and all working from home
Robert Oliveri
28:30
3 days in office, 2 telework after 90 day review
Erica Viviani
28:32
We are working from home, but will be going back 2 days a week in the future.
Tina Swenson
28:34
that's what we are doing now until further notice
Kim Klotz
28:35
Mixed. We are 3 days in and 2 days home at the moment
Marisa Huerta
28:35
We're all working remote until at least March of this year.
Katharine Nesslage
28:37
Everyone can telework all days
Denise Weston
28:39
preference of everyone in the office
Belinda D'Agostino
28:41
We are allowing all staff to choose whether they want to work at home or in the office or any combination.
Chad Faison
28:41
We are working remotely due to safety concerns, but it's just me plus 1 employee.
Shelby Smiley
28:51
The majority of our staff work remotely, even before COVID
Caroline Santayana (she,her)
28:55
We like WFH, but some staff are still on site
Yassodia.Surujpaul
29:02
Flexible telework
Kasey O'Dea
29:06
I work freelance for several groups and most are 100% WFH still. the plan was to slowly come back January but then ya know.... omicron
Christina Velasquez
29:10
Currently, working in the office is an option. Come February, we will be required to be in office at least 3 days a week
Caroline Santayana (she,her)
30:01
love that policy
Michael Wesolowski
30:23
I have worked from home since 2014 and it was not until the pandemic that my employer realized how different it was when they had to do it.
Chad Faison
32:51
I miss working in an office though.I struggle with work/life balance (and my mental health) working from home.
Julie Duncan, UST
33:49
@Chad - agree. I love my home, but I don't want to be here all the time. And what balance? Work is always here.
Chad Faison
34:56
@Julie - "And what balance. Work is always here" - I 100% agree with that statement
Kasey O'Dea
38:07
even if I wanted to go back in the office it is so hard right now with constant childcare closures and schools (with no snow!). flexibility is key
Kim Klotz
38:13
I actually find my work/life balance so much better working from home. But I had to set up boundaries around it.
Julie Duncan, UST
38:27
Do you find a gap between the executive suite desires and the staff desires?
Regais Wilson
38:38
Q1: my association is 100% remote with in-person conference
Denise Weston
39:27
some orgs have a huge trust issue with employees
William Duncan, UST
40:51
Q2 for CAE/CPE credit
Wendy Hymes
41:01
We are 100% remote
Chad Faison
41:04
I'm less productive at home
Tina Swenson
41:33
at home, no staff interruptions or others who want to chat
Wendy Hymes
41:35
I think we are equally productive. My boss has been remote since she started so we have the tools we need in place
Belinda D'Agostino
41:35
More productive at home because I don't have people walking into my office and interrupting me.
Caroline Santayana (she,her)
41:39
home - less distractions, people have to schedule and plan ahead to meet with you.
Robert Oliveri
41:44
Home. The extra sleep and lack of commute (DC area ugh) give me more energy.
Caroline Santayana (she,her)
41:52
^^^ no commute!!!!
Erica Viviani
41:57
Much more productive at home. There are fewer interruptions and desk “drop bys”
Kasey O'Dea
41:58
I am 100% more productive at home. Less distractions and ability to make flexible schedule
Shelby Smiley
41:59
Home! Fewer interruptions, easier to structure my day (i.e. start very early and take a long break in the afternoon to recharge)
Kasey O'Dea
42:02
and yes extra sleep :)
Chad Faison
42:06
Less productive due to distractions (wife, cat, snacks, etc).Also, I find it much harder to collaborate with co-workers remotely vs in office
Christina Velasquez
42:08
More productive at home. Greater sleep in time. No crazy AM traffic. No interruptions
Denise Weston
42:13
for the few months I was home, I was more productive at home. Work/life balance was GREAT!!! But my desk space it expansive in the office and when targeting multiple projects, I can spread out! (did love the no commute)
Kim Klotz
42:13
So much more productive at home. Less interruptions, more focus, ability to set up my environment to my style, can use the commute time for other things
Julie Duncan, UST
42:34
@chad -- snacks😂
Kasey O'Dea
42:48
all the snacks
Regais Wilson
43:10
50/50, love the flexibility and increased autonomy
Paul Hudson
43:28
Home. Working at home allows me to get more uninterrupted work done.
Regais Wilson
44:53
Agreed @Chad
Caroline Santayana (she,her)
46:18
Family can be distracting, but not as distracting as colleagues, I think
Chad Faison
47:07
I need better boundaries!I went up for a cup of coffee just before lunch today, and I was volun-told to make lunch...
Regais Wilson
47:17
@Chad agreed
Regais Wilson
47:38
lol volun-told
Denise Weston
47:41
@Chat 🤣
Caroline Santayana (she,her)
47:47
I'm on the other end - my partner makes lunch :D
Chad Faison
52:40
David, what other equipment or tools do you suggest the organization provide to their remote employees? ie. desk/furniture/lights/etc?
Kim Klotz
53:56
I agree with David. Fully setup in both places. Setups are a bit different, but similar.
Chad Faison
55:20
Excellent, thank you David!
Tina Swenson
55:38
company had just purchased new chairs for us and we were able to take them home.
Wendy Hymes
55:43
good point about dual sets in both places. and important to have a real dedicated home office! I was on the dining room table last year then moved into a new place and now I have an office. So important!
Denise Weston
56:06
@chad, phones are a big deal too. love providing stipends/recommendation.
Wendy Hymes
56:33
amen to the stipend!
Chad Faison
56:44
@Denise great reminder and info
Erica Viviani
57:12
Buying an office chair for home was a game changer for me.
Kim Klotz
57:17
I like the stipend/account with $ limitation. Let the employee decide what they need to spend it on such as basic supplies or a good video camera
Kim Klotz
01:03:15
I use Teams to do specific one-on-one training in our database software. This has been beneficial
William Duncan, UST
01:08:24
Q3 for CAE/CPE credit
William Duncan, UST
01:08:39
*drum roll* !!!
Erica Viviani
01:08:43
Phishing training for all staff
William Duncan, UST
01:08:52
Happy to help
Wendy Hymes
01:08:53
none:(
Regais Wilson
01:08:59
N/A
Caroline Santayana (she,her)
01:09:00
Phishing training
Shelby Smiley
01:09:10
two factor authentication
Kasey O'Dea
01:09:16
phishing (knowB4) training, two factor
Belinda D'Agostino
01:09:17
MFA, Mimecast, reviewed and made sure we are PCI compliant
Christina Velasquez
01:09:24
Same! - Phishing trainings
Robert Oliveri
01:09:42
phishing training, monthly "tests"
Chad Faison
01:09:48
Sadly none, but I need to train my small staff on phishing and 2FA
Kim Klotz
01:10:09
Encouraging multi-factor, sharing phishing/scam emails as examples, and having our IT beef up security for our server, etc.
Julie Duncan, UST
01:15:10
I will just add that if a data breach involves credit card processing, your org can lose the privilege of cc processing from the card brands, forcing you to go offshore for an account at great cost.
Caroline Santayana (she,her)
01:20:28
can you drop the link for that service?
William Duncan, UST
01:22:00
Q4 for CAE/CPE credot
Wendy Hymes
01:22:03
Less. one of our team just gave notice:(
William Duncan, UST
01:22:04
**credit
Shelby Smiley
01:22:28
I've only been on board for a year.
Caroline Santayana (she,her)
01:22:34
more! but due to staffing changes, not the pandemic.
Marisa Huerta
01:22:36
More
Regais Wilson
01:22:43
Idk I joined the team during the pandemic and there is definitely a lack of communication
Kasey O'Dea
01:22:49
its a little harder to make connections with new employees. but I would say just as connected as before with previous colleagues
Denise Weston
01:22:56
we've had 50% staff turnover and onboarding new people has been a challenge.
Robert Oliveri
01:23:03
Hard for me to tell since I am relatively new, but consensus seems to be less.
Belinda D'Agostino
01:23:14
Less connected. We've lost the time to just talk nonwork chat. I can't put faces with the names of our new employees.
Erica Viviani
01:23:17
More. We actually have more scheduled time to connect.
Caroline Santayana (she,her)
01:24:18
Assign a buddy!
Caroline Santayana (she,her)
01:24:53
"pop up" and unstructured meetings work well for us, but we don't do them often enough
Chad Faison
01:24:53
Less connected. I've changed jobs twice between 2020-2022, and as a new employee it has been difficult to build rapport with co-workers.This is the same case for a friend (engineer) that started a new job (remotely) during the pandemic as well.
Robert Oliveri
01:25:00
Hi @Regais! 🙂
Regais Wilson
01:25:32
Rob😲👋🏾
Kasey O'Dea
01:25:49
Love that! Conversations other than training/work related topics
Kasey O'Dea
01:25:58
cube farm
Julie Duncan, UST
01:26:40
Love that idea regarding breakout rooms
Erica Viviani
01:27:59
That's such a great idea!
Julie Duncan, UST
01:28:10
Love that
Julie Duncan, UST
01:33:57
Great point
Wendy Hymes
01:35:55
yes to shadow cultures. but what's your advice for dealing with this??
Caroline Santayana (she,her)
01:36:51
^ my previous team created room for mental health discussions, which was amazing for our culture
Regais Wilson
01:37:53
I love that Caroline
Julie Duncan, UST
01:38:11
@Caroline, that is so good!
Caroline Santayana (she,her)
01:40:28
We've use OWLs for hybrid board meetings. They spin around the conference
Julie Duncan, UST
01:43:05
So important, Heinan
Wendy Hymes
01:44:39
ask for feedback on how the remote environment is working with staff
Chad Faison
01:44:45
Be flexible and communicate openly, honestly with your staff
Kasey O'Dea
01:44:53
already googling video bar, but also love water cooler idea and asking team for feedback
Tina Swenson
01:44:55
open communications
Shelby Smiley
01:44:56
Request feedback
Regais Wilson
01:45:06
Being mindful of the various experiences while remote, not everyone loves it
Caroline Santayana (she,her)
01:45:10
loved the water cooler
Belinda D'Agostino
01:45:28
Suggest the cubicle chat and breakout rooms for new employees. Ask staff for input on what they would like to see used to increased connections.
Chad Faison
01:45:54
Great webinar Heinan, David, and Julie!
Denise Weston
01:45:57
so much information, setting meeting with management to address some of the topics covered.
Erica Viviani
01:46:19
Looking into the tech. options for the hybrid meetings
Belinda D'Agostino
01:47:01
Is anyone willing to share how much they provide for stipends for office equipment & supplies?
David Campbell
01:47:48
Belinda, the range I’ve seen is $75-$200 per month.
Belinda D'Agostino
01:47:58
Thank you.
William Duncan, UST
01:48:18
https://ustvoices.gv-one.com/requests.html?gId=2278&rId=7962
Wendy Hymes
01:48:38
Thanks, great webinar!
Belinda D'Agostino
01:48:44
Thank you!
Kasey O'Dea
01:48:53
thanks!
Caroline Santayana (she,her)
01:48:54
thank you!