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Trust in the Time of Covid: Best Practices for Culturally Responsive Care and Support - Shared screen with speaker view
Rachel Park | Event Coordinator, AWFH
01:14:05
good morning, everyone! i’m Rachel Park, event coordinator with Asian Women for Health.
Rachel Park | Event Coordinator, AWFH
01:14:43
feel free to introduce yourself in the chat; thank you for joining!
Annie Chin-Louie
01:14:52
Hi, Annie Chin-Louie, Project manager, Tufts Medical Center
Rachel Park | Event Coordinator, AWFH
01:15:12
welcome, Annie!
Stefani Karr
01:16:01
Hi! I'm Stefani Karr, Network of Care MA Project and Data Manager at the Massachusetts Association for Mental Health
Rachel Park | Event Coordinator, AWFH
01:16:39
welcome, Stefani!
Roxanne Reddington-Wilde, ABCD
01:16:59
Hi there, I’m Roxanne from Action for Boston Community Development and do Fuel Assistance outreach & policy work. Oh, and along with Marilyn Gardner, I’m the co-chair of this year’s conf.
Catherine M
01:17:11
Hi all, I'm Catherine Martin, Engagement Coordinator for the All of Us Research Program with the National Library of Medicine - UMass Medical School/Worc
AlexPirie he,him,his
01:18:01
Alex Pirie - Immigrant Services Unit, City of Somerville, COVID response team. Immigrant Service Providers Group/Health.
Alice Hibara (she/her)
01:18:04
Good morning, I am Alice a Senior undergrad from Emmanuel College. I study Psychology and am interested in public health as well as Asian/Asian American mental health. Thank you for putting this on!
Marilyn Gardner | Center for Health Impact - Panelist Moderator
01:18:21
Hi everyone! So honored to be here with all of you today. I am the Director of Clinical/community Linkages at the Center for Health Impact out of Worcester Massachusetts. I'll be joining you today as the moderator of our panel as well as a breakout presenter.
Keenae Tiersma (MGH Engage)
01:18:22
1
Randy Miles
01:18:25
1
Lindsey Lo (she/her/hers)
01:18:27
1
Stefani Karr
01:18:27
1
Lynette Ng
01:18:29
1
Alice Hibara (she/her)
01:18:30
1
Alice Tang
01:18:30
1
Maria Vertkn, Found in Translation
01:18:30
1
Catherine M
01:18:30
1
Shirley Chou
01:18:34
1
Geoffrey Liu - McLean Hospital
01:18:38
1
thanda
01:18:40
1, 2 maryland
Ronald H Lammy
01:18:46
1
Lynette Ng
01:19:12
Lynette from Boston MA
Keenae Tiersma (MGH Engage)
01:19:19
Keenae (she/hers) from Massachusetts General Hospital. Working with the Engage Cancer and Mental Health Collaborative to ensure mental illness is never a barrier to cancer care. Looking forward to the conference today.
Lisa Brukilacchio
01:20:15
Lisa Brukilacchio, Manager, Health Improvement Team, Cambridge Health Alliance. Can only join early; hoping interns and young colleagues will be able to join later for this important annual gathering.
Geoffrey Liu - McLean Hospital
01:21:34
Hi everyone! I'm Geoffrey Liu, a psychiatrist at McLean hospital. I'm interested in how to provide high quality cross-cultural care in psychiatry
Rachel Park | Event Coordinator, AWFH
01:25:52
https://www.newyorker.com/books/page-turner/a-sociologist-examines-the-white-fragility-that-prevents-white-americans-from-confronting-racism
Stephanie Spencer
01:26:59
educated
Christina Lin
01:27:40
Mother, maybe 2nd generation immigrant (no accent),
Keenae Tiersma (MGH Engage)
01:27:40
your setting
AlexPirie he,him,his
01:27:40
Asian, probably Chinese, immigrant? Child of immigrants. Educated speech.
Marilyn Gardner | Center for Health Impact - Panelist Moderator
01:28:25
I would assume you grew up here so were socialized as a western
Roxanne Reddington-Wilde, ABCD
01:28:28
That you may well be an immigrant and/or not share the same (white, New England/Protestant) cultural background as myself.
Marilyn Gardner | Center for Health Impact - Panelist Moderator
01:28:50
Because of accent - second generation
Alice Hibara (she/her)
01:29:46
the room you are in, looks like you are in the city - so you have a job & established
Lisa Brukilacchio
01:29:56
You appear to present as female.
Chien-Chi Huang/Asian Women for Health: Executive Director
01:31:06
I would not bother to explain the medical terminology because it seems you speak English well
AlexPirie he,him,his
01:31:33
the assumption: compliant, agreeable, not going to talk back, make demands.
Chien-Chi Huang/Asian Women for Health: Executive Director
01:33:04
Instant
Roxanne Reddington-Wilde, ABCD
01:33:04
mildly uncomfortable but useful
AlexPirie he,him,his
01:34:34
instant, but then begin to worry about knowing this is wrong to assume, so then internal debate about how many questions to ask and how uncomfortable to both of this that this might be.
Chien-Chi Huang/Asian Women for Health: Executive Director
01:35:13
1 in 7 Asian Americans is undocumented
Chien-Chi Huang/Asian Women for Health: Executive Director
01:37:13
Thanks for sharing your story and being vulnerable/courageous at the same time!!
Marilyn Gardner | Center for Health Impact - Panelist Moderator
01:37:30
Echoing Chien-Chi - thank you.
Oanh Bui, Asian/Department of Public Health
01:38:19
Thanks for sharing your personal story!
Marilyn Gardner | Center for Health Impact - Panelist Moderator
01:39:03
yes
Catherine M
01:39:04
yes
Roxanne Reddington-Wilde, ABCD
01:42:23
we’re not supposed to admit race-based assumptions
AlexPirie he,him,his
01:42:49
Language even within English as home language - Boston accent and class bias
Randy Miles
01:44:42
time
Keenae Tiersma (MGH Engage)
01:44:44
extra step, takes more time
Roxanne Reddington-Wilde, ABCD
01:44:51
My students for whom English is not their first language say that native English speakers presume they are stupid... and also speak loudly to them as if loudness=better chance of comprehension.
Fiona
01:44:54
Time
Alice Hibara (she/her)
01:45:05
This reminds me of the hysterectomies that were done in ICE facilities
Stephanie Spencer
01:45:10
hard to tall if communication is effective
Chien-Chi Huang/Asian Women for Health: Executive Director
01:48:17
Your zip code has impact on your health, not just your genetic code!
AlexPirie he,him,his
01:48:48
during work with interpreters around selfcare/stress reduction, the general feeling was that interp. necessary, but it took away time from the clinical visit and things might get left out.
Tiina X
01:53:43
agree with the importance of interpreters but have also encountered situations where the interpreter was not truly translating what the patient and/or physician were trying to communicate which has led to some clinically impactful rxns.
Chien-Chi Huang/Asian Women for Health: Executive Director
01:55:24
No Vietnamese medical card?
AlexPirie he,him,his
01:56:16
sorry, I meant that the time lost as interp. takes place is deducted from the increasingly controlled amount of time for visits - particularly now that charting often gets included in the visit.
AlexPirie he,him,his
01:58:54
Stereotyping of people with Japanese origins still persists left over from WW2 propaganda cartoons, etc.
Chien-Chi Huang/Asian Women for Health: Executive Director
02:02:52
Agree - we all have our own platform and can exert certain influence in our circle
Becca Walmer
02:04:03
Thank you for this fantastic presentation. Any chance the link to the MGH report could be shared in the chat?
Tiina X
02:04:11
Thank you so much!!
Keenae Tiersma (MGH Engage)
02:04:11
Thank you!
Marilyn Gardner | Center for Health Impact - Panelist Moderator
02:04:16
Thank you so much!
Rachel Park | Event Coordinator, AWFH
02:04:29
we’ll be emailing attendees with all of the conference resources!
Thanh Trinh
02:04:38
Thank you for an amazing presentation!
Oanh Bui, Asian/Department of Public Health
02:04:53
Thank you!
AlexPirie he,him,his
02:04:55
Thanks!!!
Rachel Park | Event Coordinator, AWFH
02:04:59
thank you for a powerful keynote, Aswita!!
Christina Lin
02:05:03
Thank you!
Alice Hibara (she/her)
02:05:11
Thank you!
Maria Vertkin, Found in Translation (she/her)
02:05:15
Thank you for this powerful presentation!!
Aswita Tan-McGrory MGH
02:05:31
Thank you everyone! I have to jump off for another meeting!
Audrey Paek
02:05:39
A wonderful way to kick off the conference. Informative and insightful. Thank you!!
Neha Bhagat | Tech Host, AWFH
02:05:42
Thank you! I learned a lot from your presentation and definitely interested in learning more!
Chien-Chi Huang/Asian Women for Health: Executive Director
02:06:07
Thanks for sharing your insights, story and resources!
Rachel Park | Event Coordinator, AWFH
02:09:18
a reminder to adjust your Zoom setting to ‘speaker view’ to get a full view of the panelists!
Alice Hibara (she/her)
02:19:36
YES! Medication does not take into account weight for especially Asian/Asian Americans with smaller body size
Rachel Park | Event Coordinator, AWFH
02:29:39
thank you for sharing, Maria — i would imagine many folks with immigrant parents can relate!
Chien-Chi Huang/Asian Women for Health: Executive Director
02:30:23
It’s the Patients’ right to ask for interpretation services
Jeannie K
02:30:24
Since I was a kid, I've been going my parents' doctor's appointments as an "interpreter" my parents prefer me over other interpreters sometimes don't understand them and they are worried about patient confidentiality.
AlexPirie he,him,his
02:30:34
this is an appalling story - family members, except in extreme situations, should never be asked to interpret. How frequent is this, do others have this experience?
Chien-Chi Huang/Asian Women for Health: Executive Director
02:32:10
It’s hard to secure interpretation services and often time it can be a long wait
Maria Vertkin, Found in Translation (she/her)
02:33:21
Illegal, unethical, but sadly family members being pulled in to interpret is very prevalent, even today :(
Maria Vertkin, Found in Translation (she/her)
02:35:42
For the vast majority of languages, connecting to a phone interpreters takes just a few seconds. But indeed for rare languages (languages of lesser diffusion) getting an interpreter can be a challenge
Jeannie K
02:38:12
while I was translating English in Korean (and vice versa) for my mom and her doctor, I realized that most of doctors didn't look at my mom when they talked. they looked at me instead. but I was there as an interpreter/family member, not a patient. my mom is not an invisible person, you know :(
Maria Vertkin, Found in Translation (she/her)
02:38:39
<3
AlexPirie he,him,his
02:38:56
RE: Frank's covid comments, study reported on MedPage yesterday about covid morbidity/mortality: “ The Hispanic race, followed by Asian... you don't hear a lot about Asian race... with a 71% increased risk of mortality, followed by Black patients.” The "you don't hear a lot about" is significant.
Rachel Park | Event Coordinator, AWFH
02:40:42
that’s so tough & upsetting, jeannie; appreciate you sharing <3
Rachel Park | Event Coordinator, AWFH
02:46:11
thank you for your insights & vulnerability, geoffrey!
AlexPirie he,him,his
02:48:34
The extra time! Readmission is more expensive, but the short range $ solution is encouraged by the system. The same is true for encounters where an interpreter is included - the clinical time should be expanded to accommodate this.
Lynette Ng
02:57:12
The daughter was on drugs and drank alcohol!
AlexPirie he,him,his
02:57:34
Lintette's story also brings up the issue of possible domestic violence (and other legal issues) and fears (legitimate) of involving ICE and USCIS.
Maria Vertkin, Found in Translation (she/her)
02:58:01
Alex, 100, great point
Jeannie K
03:00:03
when I was an early teen, I hurt my parents feeling by saying "you can't do anything without me" which is definitely not true.. but I was just sick of going everywhere as an interpreter (bank, stores, apartment leasing offices, doctors, etc) people also look down on immigrants with poor English skills even though those immigrants are not necessarily less educated/ intellectual..
Rachel Park | Event Coordinator, AWFH
03:00:23
karen — i experienced and adopted a similar mindset when living in seoul for a few years.
Jeannie K
03:01:18
totally agree, Maria!
Rachel Park | Event Coordinator, AWFH
03:01:41
cultural humility, yes!!
Chien-Chi Huang/Asian Women for Health: Executive Director
03:04:45
Treat people how you would like to be treated - with respect and compassion
Chien-Chi Huang/Asian Women for Health: Executive Director
03:05:28
YES to empathy, curiosity and respect!
AlexPirie he,him,his
03:05:38
The recording of this session should be part of every first year medical school curriculum.
Lynette Ng
03:36:50
I did T-cell exercises with Dr. Fang on Zoom meeting since this February. My WBC went back to normal. My WBC wasn’t stabilized since I completed my chemo treatment last August.
Chien-Chi Huang/Asian Women for Health: Executive Director
03:37:50
Dr. Fang will demonstrate how the exercise work in a few minutes!
bahja core
03:41:15
thank you ALL
Lynette Ng
03:41:27
Our tax lawyer friends' chest tightness was gone and internal organs were totally recovered doing T-cell exercises for 2 months. He had 17 broken-ribs and was treated at Lahey Burlington last year after a car hit his Harley motorcycle last year, A lady in Hong Kong had lung cancer. After she did the T-cell exercises with Dr. Fang on Zoom for two months, her lung fibrosis was undetected in x-ray. Dr. Fang and his circle Chinese herbal medicine doctors have been using T-cell exercises to treat Covid-19 patients and to prevent people from getting viruses by doing the T-cell exercises to boost up their immunity.
Rachel Park | Event Coordinator, AWFH
03:42:48
a reminder to enable ‘speaker view’ on Zoom to see a full view of Jonathan & the exercise!
Lynette Ng
03:45:26
https://www.sciencenews.org/article/coronavirus-covid-19-t-cells-patients-immune-system?fbclid=IwAR2xBIAXKoKpb2b1rPSZ8fU4u07kYvZu5YyOExB9_UCshIfapZ10e5-vXwI
Rachel Park | Event Coordinator, AWFH
03:46:35
thanks for sharing, Lynette!
Lynette Ng
03:47:30
Based on Dr. FFclinical experience in the past few months, I have streamlined these T-cell exercises and made some videos, which are suitable for coronavirus patients with different conditions. For those symptoms that are mild or absent, if they want to eliminate the virus, I recommend they do at least the simplified version of the T-cell exercises with only five movements: https://youtu.be/_DlngZUpxgM For patients who do the above five movements but are not getting the result you are looking for after five consecutive days, the next step is to do the full set of T cell exercise. This sequence of exercise has 15 movements which include increasing blood circulation and strengthening individual organs: https://www.youtube.com/playlist?list=PLkx4I00PjJnjGrDbiFFa3i6Q5yK150NZm For patients who can sit for a while, but their lungs are damaged by virus. There are three movements that can relieve lung symptoms and stimulate the thymus at the same time. The link is here: https://youtu.be/4CwkkbWj140 For extremel
Lynette Ng
03:48:19
In ScienceNews published on May 15th 2020, T cells may help COVID-19 patients — and people never exposed to the virus : https://www.sciencenews.org/article/coronavirus-covid-19-t-cells-patients-immune-system?fbclid=IwAR2xBIAXKoKpb2b1rPSZ8fU4u07kYvZu5YyOExB9_UCshIfapZ10e5-vXwI More reports or information about Mr. Gu and other Internal Organs Exercises please visit this website: http://guioe.com/ Other videos about COVID-19: http://www.inhandacupuncture.com/covid-19-treatment Jonathon Fang is a Chinese medicine practitioner, licensed as an acupuncturist and herbalist, and has been practicing medicine in Massachusetts for about 20 years. His professional background includes public health and toxicology. For more information about Jonathan, please go to: http://www.inhandacupuncture.com/practitoners
Lynette Ng
03:49:36
For those symptoms that are mild or absent, if they want to eliminate the virus, I recommend they do at least the simplified version of the T-cell exercises with only five movements: https://youtu.be/_DlngZUpxgM
Lynette Ng
03:50:12
For patients who do the above five movements but are not getting the result you are looking for after five consecutive days, the next step is to do the full set of T cell exercise. This sequence of exercise has 15 movements which include increasing blood circulation and strengthening individual organs: https://www.youtube.com/playlist?list=PLkx4I00PjJnjGrDbiFFa3i6Q5yK150NZm
Chien-Chi Huang/Asian Women for Health: Executive Director
03:50:18
Wow it
Lynette Ng
03:50:37
For patients who can sit for a while, but their lungs are damaged by virus. There are three movements that can relieve lung symptoms and stimulate the thymus at the same time. The link is here: https://youtu.be/4CwkkbWj140
Lynette Ng
03:51:12
For extremely weak patients who can only lie on their back, there is only one movement which can make the chest cavity open, so that the lungs have the opportunity to expand and contract. This is like massaging the lungs, the lungs will gradually return to normal and continue to provide respiration. https://youtu.be/0pPvOUc5tu8
Chien-Chi Huang/Asian Women for Health: Executive Director
03:52:41
Thank you, Lynette for the additional resources and explanation.
Audrey Paek
03:54:23
Fabulous!!
Roxanne Reddington-Wilde, ABCD
03:57:08
This was great! query: are the appropriate for a person with an auto-immune disease?
AlexPirie he,him,his
03:57:10
I learned a direct tapping over the thymus - do you recommend this?
Lynette Ng
03:57:17
http://www.inhandacupuncture.com/practitoners
Lynette Ng
03:57:47
Dr. Jonathan Fang’s website
Karolyn
03:57:47
Thank you so much Mr. Fang! I have shared your information with my communities in the SF Bay Area and Asian communities
bahja core
03:58:06
thank you so very much, I appreciate you
Lynette Ng
03:59:54
Someone did the T-cell exercise on Zoom with Dr. Fang has breast cancer stage 4 and lung invasion. After she did the T-cell exercises with us for several months, her cancer marker number went down and they couldn't find the previous spot that they found in her x-ray.
Rachel Park | Event Coordinator, AWFH
04:00:21
definitely invigorating exercises!
Jeannie K
04:01:42
perfect desk/ bad weather exercise for me. thank you!!
Audrey Paek
04:01:43
Would you post your contact info slide again?
Roxanne Reddington-Wilde, ABCD
04:02:08
Y4s, well worth incorporating. I’ll pass these on to my 84 year old Mom & auto-immune disease brother.
Lynette Ng
04:02:23
http://www.inhandacupuncture.com/practitoners
Rachel Park | Event Coordinator, AWFH
04:02:23
we’ll share all these resources post-event, so don’t worry if you’ve missed it!
Audrey Paek
04:02:34
Thank you SO much! Very helpful!
Chien-Chi Huang/Asian Women for Health: Executive Director
04:02:37
Thank you so much!!
Lynette Ng
04:03:19
Dr. Jonathan Fang’s website
Fiona
04:03:33
Thank you
Lynette Ng
04:03:36
http://www.inhandacupuncture.com/practitoners
Lynette Ng
04:03:44
Dr. Jonathan Fang’s website
Fiona
04:05:07
I can’t hear you
Audrey Paek
04:06:23
Can you clarify CLAS?
Jonathan Fang
04:06:30
Thank you all
Rachel Park | Event Coordinator, AWFH
04:08:18
Kim will be sharing more info soon on the workshops! but here is the title of the CLAS workshop: CLAS – A Program Management Quality Improvement (PMQI) Tool to Advance Equitable Culturally and Responsive Care for Asian Women in Massachusetts
Lynette Ng
04:12:49
Lynette 1
Neha Bhagat | Tech Host, AWFH
04:13:04
CLAS: Culturally and Linguistically Appropriate Services
Carolyn Wong
04:13:16
This is Carolyn Wong = I am interested in workshop 2, Communicating Across Boundaries
Sarah Lawler
04:13:17
3
Audrey Paek
04:13:27
Audrey Paek - 1 please
Jenny Ma
04:13:44
Jenny Yuan - 3 please
AlexPirie he,him,his
04:13:45
can't see the choices, so group 2, please.
Ling-Mei Wong
04:14:17
Group 2, thanks!
Jenny Ma
04:14:33
3, please
Vicki Yu
04:14:48
3 please
AACS
04:15:32
AACS 3
Jennifer Liu, Tech Host
04:15:48
Karen — you should be able to self-select your previous break out room
Karolyn Wong
04:16:47
Hi all, I don’t see the breakout room next to share screen
Rachel Park
04:18:04
hey everyone, let us know if you’re having any issues self-selecting your breakout room!