
20:26
good morning all

20:43
Good Morning John! Thanks for joining us!

27:38
You have 5 to 8 seconds to get someone's attention in person or digital.

34:28
Recognizing that not all sales opportunity is not right for you or them. Pat Hawn (paraphrased)

34:56
No is not a fit. No is the timing is not right. No is I don't have enough information yet. - Pat

36:41
Lead with: So tell me more about what you are doing?

48:40
Don't over promise and under deliver.

49:00
Spend the first 5 to 7 minutes trying to discover if they are a no.

53:47
Call to Action for B2C: Make a purchase

53:58
Call to Action for B2B: Let's Engage

01:02:13
LOL they are playing the dozens as we say in the neighborhood.

01:06:57
Pat.hawn@sapperconsulting.com. 314-616-6614

01:08:07
Experiment with measurement. - Pat

01:10:48
Always good to ask new customers 'how did you hear about us?'...then keep track of the responses and target your marketing to those active sources...