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ASTA Greater Seattle Social Hour Meet-Up with the Royal Caribbean Family of Brands (Celebrity, Azamara and RCCL) - Shared screen with speaker view
Jarod McNeill
18:31
Hi Everyone welcome. We will begin shortly, please type your questions for the group here and we will cover them at the end of the call. We will mute all participants to help with the recording quality!
Jarod McNeill
19:12
If you have a question, please specify which brand it is for, or if its for all three.
Jennifer Hardy
22:49
Will the app for Celebrity and Royal then be expanded for all ships rather than just a handful? I love Muster 2.0!
Jarod McNeill
23:32
Muster 2.0 is amazing!
Christine Phillips
23:51
Great use of technology!
Kerri Dickson
23:55
Can't wait to experience Muster 2.0
Shawn van der Putten
24:01
If passengers ignore muster, does a crew member visit them?
Jarod McNeill
24:13
Is muster 2.0 part of the joint project with NCL our will this just be RC Family of Brands?
Kelly Ross
26:02
If guests ignore muster, they will be contacted by crew to be able to check them off as having taken the drill via the app or infotainment system in the stateroom. If they didn't take it there, they will be given a live drill in order to check them off as it is of course required by all before the ship can depart.
Kelly Ross
26:40
Muster 2.0 is RCL....not sure if NCL is doing anything similar as this was in the works prior to Covid and the Healthy Sail Panel.
Jarod McNeill
28:26
For testing pre cruise etc. I see the MSC has installed COVID testing machines. Guests are required to be tested before coming, then on arrival they get a swab test again at the terminal and the tests are run right there. The results come back in less then 2 hours and when they are negative they are invited to board the ship. Is that what we are looking at for RC Family as well?
Christine Phillips
28:37
Hopefully, we'll schedule a tour for our ASTA group when the Alaska season opens up.
Jarod McNeill
29:00
Christine, yes we will hopefully be doing that as soon ASTA tours begin. We have started talks!
Jennifer Hardy
50:39
I have a client on the Infinity. They reached out because they heard that the ship may not go through its revolution this year as planned. They are getting antsy now about their May cruise. Any word on potential schedule for Infinity revolution? I haven't seen anything about the delay or a reschedule.
Jarod McNeill
52:03
Earlier this year, Celebrity announced some great opportunities on shorter cruises fro us to sail from the PNW and it was great, of course they all cancelled for COVID. Is there any chance Celebrity will work these into future cruise schedules?
Jennifer Hardy
52:32
Does Celebrity's app have the ability to text between cabins like Royal's does? Will the Solstice have the app in 2021?
Jennifer Hardy
01:02:21
Thanks Garrett!
Jarod McNeill
01:12:57
You mention under the stars buffet…. Will this be happening post covid as well?
Jarod McNeill
01:13:49
Azamara is a ship many of us are not able to see first hand since it doesn’t sail a loot out of the US. If we happen to be in a city that one of the ships will be in port, are we able to schedule a self guided tour or ship tour to familiarize first hand?
Jarod McNeill
01:14:33
Shuttle services are included? Is that airport transfers or something else?
Jennifer Hardy
01:22:50
Question for Garrett- Does Camp at Sea close completely during meal periods (aside from paid experiences), or do they have complimentary programming open during those times?
SARAH LLOYD
01:26:55
Thank you to all the presenters. You all did a great job.
Garrett Landry
01:27:37
http://creative.rccl.com/Sales/Celebrity/General_Info/CEL_Camp_at_Sea_Overview.pdf
Jennifer Hardy
01:28:04
Thank you everyone!
Kerri Dickson
01:28:25
Thank you! It was great info!
SARAH LLOYD
01:28:30
Yay!