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Swapcard Exhibitor Training - Shared screen with speaker view
Ruth Clay - Houston Home office :)
23:27
Is there a way to bookmark sessions to have on our exhibitor page?
Lisa Holmberg
23:51
How do I handle meeting appts if I have "staff" in various time zones? Do I just have to tell them that all meetings are in my time zone?
shirley.sloan
25:25
If someone books a meeting, how is the booth staff contact notified?
Samantha Nelson
25:47
If you request a meeting does that take your availability away even if the other person doesn't accept? Or can people schedule multiple meetings at the same time?
Ruth Clay - Houston Home office :)
26:08
Can we change the video after the event starts?
Ruth Clay - Houston Home office :)
27:13
Is there a limit to the number of documents we can host on our event space?
Phil Eggen
27:30
Can we block off time to be unavailable? For example - during some of the technical sessions, some staff may not be available.
Sara Breuer
27:33
The meeting times listed on our company profile do not match the event times. They are listed from 9:30am-4:30 pm. We are in CT.
saraholmbergmartin
27:46
@ruth - the bookmarked sessions will be visible under “my event” tab.
Jonathan Saint
28:37
Notifications are just within the portal, or do emails go out to the address on the team members profile?
Denso-Marketing
28:41
Looking at what attendees select in their about me section, it seems like they can only select predefined options. Is there a way for them type out what they are looking for or problems they have so exhibitors know how to potentially reach out to them?
Lisa Holmberg
30:35
Can I put hours available for my 'staff'?
Sara Breuer
30:52
how do we accept meeting requests?
Juliet McParlane
34:49
how do you add more members to your company profile, does everybody have to have a virtual hall pass? or AMPP membership?
Denso-Marketing
34:52
What is the cost for product market place?
Gregg Steele
35:49
What is the cost for additional exhibit staff?
Vanessa
36:57
Where can we select the slots we are available for meetings? I don't see the option.
Vanessa
37:47
As of now, when I click on meetings, I don't have any options.
Sara Breuer
39:42
I don’t see where to set/block meeting times either.
Denso-Marketing
40:41
When a viewer scrolls through the products and services, the left and right arrow sections obscure the product name and image….is there a way to make it wider so all three images appear unobstructed or remove the scroll function and have all the uploaded products simply show on the screen and pushing the other info down some?
Rosie Hoang
41:25
Hi @Denso - The Product Marketplace is $750.
Julia Regan, ROSEN
42:50
If attendees is not logged on to the platform, will they receive an email notification that they received a message or a meeting request?
briana
43:19
How do we generate leads besides meeting? Will we receive information from those that downloaded our content or clicked our social links?
Sara Breuer
44:35
Is the video player the only way to show videos? How would we handle, for example, a live demo or announcement or drawing or….
briana
44:55
Will we be able to post a giveaway?
rnorthrop
44:56
The 'Test Booth' shows Brands. Are these available for everyone?
Dianna To
46:04
Are you able to see who downloads any of your content in real time?
briana
46:12
I saw an advertisement option on the profile page, is this available for everyone or just deluxe booth ?
Pat Centola
47:42
Confirming additional booth staff only - not all access- are free to add.
tony
48:24
and can we delete or change a member or only you guys can do that?
briana
48:45
What is the deadline to have all booth material downloaded?
briana
48:56
uploaded*
Sara Breuer
49:30
Could you please go over again how/when we would get contacts added to the contacts list?
Jonathan Saint
49:39
Ads are static or animated gif supported?
Sara Breuer
49:43
Is anything “live” required to go through the chat box?
Bertil Nistad
50:05
In the technical sessions, will we be able to see the attendees in each session?
Sara Breuer
51:41
how does the “You may also like” list get generated? It seems pretty random.
Sara Breuer
53:10
Are you using the term “lead” as synonymous with “contact”?
Ann Feitel
54:52
How does the Product Marketplace giveaway work?
Sara Breuer
55:51
could we see what a virtual meeting experience looks like? How do we invite/include multiple people in a meeting?
rnorthrop
57:18
Product Marketplace and other tabs are not visible on my end
Vanessa
57:30
I don't see the product marketplace anywhere on my side.
Rosie Hoang
57:54
Hi @Ann Feitel - we would tag the product under giveaways and you are able to include info. as to when you're going to draw, etc. Feel free to reach out to us for more info.
Denso-Marketing
59:05
After you upload a product / service to your booth…is there a way to alter it’s categories if you need to…this being the industry served aspect.
Rosie Hoang
01:01:29
Hi @Jonathan Saint - Yes, ads can be static or gif supported - max of 2MB
Pat Centola
01:01:43
Other than the booth admin, can booth staff only be added at no charge, without using one of the 3 full access registrations?
Juliet McParlane
01:01:54
Can I please ask what a 'pop-out video session' involves for the Deluxe Package?
Sara Breuer
01:02:05
Back to the live demo/event question — sounds like there isn’t an option to this except to perhaps put an external third-party link for people to join?
rnorthrop
01:02:30
For Products/Services - Is there anyway to change the Categories away from 'Industry Served'. Doesn't make sense for our products?
saraholmbergmartin
01:03:11
@Tony - you can reach out to the organizers and they can help you with this.
Rosie Hoang
01:04:25
@Julie McParlane - the pop-out video is an example of how a technical session will appear on your exhibitor page for an attendee when they are watching a session but checking out your page @ the same time.
Juliet McParlane
01:06:00
Thanks @Rosie Hoang
rnorthrop
01:06:41
No - the categories don't make sense
Sara Breuer
01:10:38
could you please provide details on the meeting experience — what happens when we accept and then have the meeting?